Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your device.
Trying to cast to my television using chromecast !
When I go to Cast from my tablet there is no CAST written in the list. I am told that the TV is recognizing my signal but when I go to attempt to cast I have no symbol showing at all. Help if you can please as I would love to be able to cast some films for my grandchildren over Christmas. Thanking you in anticipation.
My galaxy tablet 2 10.1 has stopped working, I can only turn it on if I hold the power button with the volume up button, it then has the android man on saying uploading do not turn off... and freezes on that screen,can you tell me what has happened and can this be repaired?
My galaxy tab 2 was running very slowly so I decided to wipe it and start again. THe factory reset has not completed correctly and when booting my device is stuck on "your name" screen. Ive tried rebooting and even re doing the reset from the manual menu.
Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full technical examination on your device.
Why cant I log into any of my online accounts on my tab.2
In order to be able to log into my various online accounts, I have to set it up. However, I am told that I have reached the max no of accounts. Not sure if I need to change something in the settings. I thought the idea of a tablet was to allow you to log into any website like you would on a laptop
This may be due to the type of accounts you are trying to log on to. You should be able to log on to your accounts through the internet browser but there will be limitations due to the amount of memory they will take up on your Tab 2.
It might be worth giving our contact centre a call as we could use more information on the type of accounts you are trying to access and to see if there is anything we can do help you with this. http://www.samsung.com/uk/info/contactus.html
answered 1 month, 3 weeks ago
0out of0found this answer helpful.
Ho do I fix a firmware update failure?
After recent failed OTA firmware update on my Galaxy Tab2 10.1 Ive lost the Samsung keyboard and google play and email has stopped working. Also Kies will not recognise the tablet. What should I do?
My galaxy tab 2 has samsung hub. When I open the app it says that the page I am looking for has eithet been removed or is down. It has been like this for over a week. Any ideas or can I just remove the app itself. I have already done a force stop and cleared the cache
I recommend performing a factory data reset on your Galaxy Tab 2. You can do this by following these steps: Settings → Back up and reset → Factory data reset → Reset device → Erase everything.
Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:
This could either be an issue with the battery its self or the charger. I'd recommend taking the device to your local Samsung service centre to have the device looked at by one of our engineers. You can find your local service centre using the link below.
The SIM card for a SM-T310 is a micro-sim. Hope this helps.
answered 5 months, 3 weeks ago
0out of0found this answer helpful.
Why by inserting sim card into GT-P5100 the WiFi and GPS wont work?
After I insert sim card into my device (Samsung Galaxy Tab 2 10.1/ GT-P5100) it doesnt recognize any wireless network around and its GPS doesnt work. I have tried many times by turning off the device and other ways but it still has the problem. Worse than that is that I have to "Reset to Factory Settings" to make everything work again.
How long has this been happening? have you tried holding down the power button longer than you normally would? It may be beneficial for you to contact our Tech Support team on 0330 7267864 so you can speak to someone who will go through some diagnostics and troubleshooting questions with you.
Hope this helps.
answered 6 months ago
3out of6found this answer helpful.
Is there any software/firmware updates available for my Galaxt 10.1 (GT-P5100P)
This will depend what network your tablet is on. You can check for firmware updates available for your device through our Kies program which you can download from our website, or from the link provided: