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Most Recent Questions
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Questions with Most Recent Answers
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Android update for Galaxy Note 10.1 N8020
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Kies wont find Tab2 GT-P3110
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Customer Questions & Answers for
samsung GT-P3110

Customer Questions & Answers:
242 Questions
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153 Answers
Overall Rating:
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Questions & Answers for samsung GT-P3110

Question

Kies wont find Tab2 GT-P3110

Using XP(SP3) Kies will locate my Galaxy s111 mini, and function correctly, but it will not locate the tablet, or if it does on occasion locate it it seems to think its a camera and wants to connect via Abby. I have re-loaded Kies, but it refuses to update to the 2.6.3.14074.11 version, just keeps wanting to update over and over.
asked 2 weeks, 1 day ago
P.A. Sherwood
UK
on GT-P3110
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1 answer
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answer 1
Hi, Have you tried removing kies completely and re downloading it? Please check out this link for the Kies software http://www.samsung.com/uk/business/business-products/mobile-devices/galaxy-tab/GT-P3110TSABTU. Hope this helps.
answered 22 hours ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Wifi keeps switching off

When the wifi is swiped it keeps going back to offline mode.
asked 3 weeks ago
Grdiner
Somewhere in the uk
on GT-P3110
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1 answer
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answer 1
Hi, Have you tried to factory reset your Tablet? Please check out this link to perform a factory reset on a Tab 2 http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1034596. Hope this helps.
answered 1 week, 1 day ago
Samsung E-Support
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0out of 0found this answer helpful.
Question

Samsung Galaxy GT-P3110 - Camera does not work

Hi, camera on my Tab doesnt want to work. Every time when I open the app the screen goes black, I can not take a picture or rec a movie. Some times I have to restart the device to go back to main screen. I tried factory reset, and hard reset and nothing is helping. Any one know what to do ? Thx
asked 3 weeks, 4 days ago
Agnieszka
Bognor Regis
on GT-P3110
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1 answer
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answer 1
Hi, Due to the nature of this issue, please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 3 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What should you do if the wifi cant be turned on?

asked 4 weeks ago
Alice
on GT-P3110
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This question currently has no approved answers.
Question

Tablet does not hold charge.I charge it in the evening and next morning there is no charge left.

asked 4 weeks ago
chrisvg
East Midlands
on GT-P3110
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Question

My device always shows no enough storage. I have 32gb of memory card install and it is not using it. The same issue with my galaxy Camara and Galaxy

My device always shows no enough storage. I have 32gb of memory card install and it is not using it.
The same issue with my galaxy Camara and Galaxy Ace phone. They both have memory cards of 32gb inside.
What can I do?
asked 1 month, 1 week ago
Chris Kator
London UK
on GT-P3110
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Question

My tablet wont charge

My tablet ran out of charge and now it wont charge at all. When I connect to the supplied charger via the wall socket the empty battery symbol with circular symbol appears then the battery symbol appears for a couple of seconds with it partially filled with blue. This will then cycle every few seconds between empty symbol and symbol with partial blue
asked 1 month, 2 weeks ago
Spanners
Bath, UK
on GT-P3110
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1 answer
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answer 1
Hi,

Due to the nature of this enquiry, please contact your nearest repair centre to get your tablet serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can I fix auto rotate

Can I correct the auto rotate function, which has just stopped working, leaving everything portrait style?
asked 1 month, 2 weeks ago
macduffpiper
Warrington
on GT-P3110
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1 answer
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answer 1
Hi.

If you drag down from the top of the screen, this will bring up your notification panel. From here there should be a symbol for auto rotate. This is where you can turn auto rotate back on.

Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
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Question

My GT-P3110 internet browser doesnt work.

My GT-P3110 internet browser doesnt work. The devise is showing that it is wi fi connected and signal is strong. When I enter the address in search window the message "the web page not available"coming up. The Skype connection is OK. My other PC internet connection is working normally and therefore it must be the problem with the tablet.
asked 1 month, 3 weeks ago
eiradona
on GT-P3110
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1 answer
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Tab 2. You can do this by following these steps:
Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/
answered 1 month ago
Samsung E-Support
0points
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Question

Where can I get a cable to go from my samsung galaxy tab 2 to HDMI connection for the telly

asked 3 months, 2 weeks ago
Nothibit
on GT-P3110
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1 answer
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answer 1
Hi Nothibit,

Here is a link to some HDMI cables that should be compatible with your Galaxy Tab 2 and your TV. http://www.samsung.com/uk/consumer/tv-audio-video/television/tv-accessories/CY-SHC1020D/XC?subsubtype=hdmi-cable

Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-support
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Question

how to link my tablet (samsung tab 2 7.0) to my PC?

I usually just plug my tablet into the USB port and it shows in my computer but I tried this and it states it can not down load drivers. I have tried the suggested remedies but none work. Tried downloading Kies and that did not work either. Can anyone help?
asked 4 months ago
r furse
waterlooville
on GT-P3110
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1 answer
Answers
answer 1
Hi,

Please ensure that you have downloaded the correct version of Kies for your device.

Also below is a link including troubleshooting steps for Kies;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 3 months, 4 weeks ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

my tablet has becom frozen how do you restore

my tablet has become frozen how do you restore
asked 4 months, 1 week ago
djmorgan1
on GT-P3110
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1 answer
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answer 1
Hi,

We require you to contact a member of our Galaxy Support team on 0330 726 7864 for further troubleshooting.

Thanks
answered 3 months, 1 week ago
Samsung E-support
0points
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Question

What class of Micro sd card should l buy for my Tab 2 7 GT-P3110

asked 4 months, 3 weeks ago
Homer
on GT-P3110
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1 answer
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answer 1
Hi Homer,

Your Tab 2 7.0 is compatible with any Micro SD card up to 32GB in size.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

I cant download anything to my galaxy tab 2 7.0, any suggestions on how to fix this?

asked 4 months, 4 weeks ago
tedmosby
on GT-P3110
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1 answer
Answers
answer 1
Hi,

Please ensure that you are signed into your Google Play Store account and that you have sufficient storage space for the app you wish to download.

If you have tried this and are still unable to download apps, we recommend performing a factory data reset in order to resolve this issue.

Instructions on how to do so are included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months, 4 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

How can I get my sync to work again?

sync not working, email not updating
asked 5 months ago
Shiny Things
UK
on GT-P3110
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1 answer
Answers
answer 1
Hi,

Please ensure the master sync is switched on in your notification panel firstly.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
0points
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Question

Can i connect the Galaxy Tab 2 to a smart tv

I bought this 7.0 tablet for my father and i was wondering if you can connect it to a big screen tv with an hdmi cable. If so can you please tell me what i will need to do this. Many Thanks
asked 5 months, 2 weeks ago
Steve
Uk
on GT-P3110
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1 answer
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answer 1
Hi Steve,

As the Tab 2 does not support an MHL connection this will not be possible.

Thanks
answered 5 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

help with SD card problem

i have moved apps to SD card and now it says SD card not installed, so i can't access/use the apps. there is SD card in place. the only option available is mount SD card, when i press that button it says SD card is blank. what can i do? and how do i stop this happening again (i.e. how can i move stuff to SD card to ensure that i have enough device memory space?)
asked 5 months, 2 weeks ago
Anonymous
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

We recommend that you contact our Galaxy Team on 0330 726 7864 so that we can gather further information from you.

Thanks.
answered 5 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

cannot open my books on my tablet 2.7

asked 6 months ago
charles
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Charles,

We require some further information from you, such as when did you download these books from?

Call our Galaxy Team on 0330 726 7864 for further help and information.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what cable do i need to get my tablet to connect to my tv??..

as it say the ECC1TP0BBE Tv Out Cable will only work on a Samsung Galaxy Tab P1000.. and i have a tab 2...and I dont want to waste money on getting something that wont work.. so will this one work or is there another cable?
asked 7 months ago
Sarah
Worcestershire
on GT-P3110
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1 answer
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answer 1
Hi,

You will need an MHL adapter for the GT-P1000 as well as a universal HDMI adapter.

The MHL adapter required is the EPL-3PHPBEGXAR.

Unfortunately the Tab 2 does not support an MHL connection and so it is not possible to connect this device to your TV.

Thanks
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Media sharing over DLNA devices

I am using Windows XP (sp3)
I have installed DivX Media player, ver 10, and have attempted to stream various file types to my Samsung GT-P3113 device from the DivX media server.
The DivX media server and video player on the tablet have connected over my Wi-Fi router, but I am unable to get any files to stream to my tablet.
The video player, ver 1.1, just indicates there are no video files available.
I have opened the required ports in my firewall, McAfee Total Protection 2013.
asked 7 months ago
Anonymous
Greater Manchester, UK
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our Galaxy Support team on 0330 726 7864.

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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