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Most Recent Questions
Recent Question:
tab s will not connect to the home wifi anymore
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How can I get into the Play store
Recent Question:
My Galaxy Tab 2 7.0 does not charge. Its in a loop.
Recent Question:
My Galaxy Tab 2 7.0 wont charge. Its in a loop.
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Customer Questions & Answers for
samsung GT-P3110

Customer Questions & Answers:
247 Questions
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158 Answers
Overall Rating:
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Questions & Answers for samsung GT-P3110

Question

My Galaxy Tab 2 7.0 does not charge. Its in a loop.

My device does not charge. The battery is dead flat (but it was working well until last week) and the device does not turn on. Nor does the battery charge.
When connected to power, the screen is black, then it displays the battery charging icon for 6 seconds, then again a black screen and on and on.
I have tried pressing and holding the power and volume buttons, in different combinations, but achieved nothing so far.
Can anyone help?
asked 3 days ago
paolonline
Glasgow
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 days ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

My Galaxy Tab 2 7.0 wont charge. Its in a loop.

My device has run out of battery and wont switch on.
When plugged in, it shows a black screen, then the battery charging symbol for 6 seconds, then a black screen and on and on.
Tried several combinations of key-pressing / holding, but none has worked yet, and the device is not charging.
asked 3 days ago
paolonline
Glasgow
on GT-P3110
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1 answer
Answers
answer 1
Hi,

I'm sorry to hear this. Please check out this link to get your Tab 2 serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my screen has frozen how do i sort it

how do I get my screen unfrozen
asked 1 week ago
molly1
rathillet fife
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, If your device is frozen and unresponsive, press and hold down the Power key for 8-10 seconds. Hope this helps.
answered 6 days ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

why wont my tablet start

when i try to turn the tablet on,it starts up then closes itself down again
asked 1 week, 2 days ago
kevin
durham
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 week ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

galaxy tab wont charge?

My sons galaxy tab 2 wont charge. We have unplugged and plugged it in, blown into the charging area to clear any dust but nothing seems to work. Its less than 12 months old I guess its under warranty still
asked 3 weeks ago
kpyke
Cornwall
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Kies wont find Tab2 GT-P3110

Using XP(SP3) Kies will locate my Galaxy s111 mini, and function correctly, but it will not locate the tablet, or if it does on occasion locate it it seems to think its a camera and wants to connect via Abby. I have re-loaded Kies, but it refuses to update to the 2.6.3.14074.11 version, just keeps wanting to update over and over.
asked 1 month ago
P.A. Sherwood
UK
on GT-P3110
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Have you tried removing kies completely and re downloading it? Please check out this link for the Kies software http://www.samsung.com/uk/business/business-products/mobile-devices/galaxy-tab/GT-P3110TSABTU. Hope this helps.
answered 2 weeks, 6 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Wifi keeps switching off

When the wifi is swiped it keeps going back to offline mode.
asked 1 month, 1 week ago
Grdiner
Somewhere in the uk
on GT-P3110
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1 answer
Answers
answer 1
Hi, Have you tried to factory reset your Tablet? Please check out this link to perform a factory reset on a Tab 2 http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1034596. Hope this helps.
answered 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Samsung Galaxy GT-P3110 - Camera does not work

Hi, camera on my Tab doesnt want to work. Every time when I open the app the screen goes black, I can not take a picture or rec a movie. Some times I have to restart the device to go back to main screen. I tried factory reset, and hard reset and nothing is helping. Any one know what to do ? Thx
asked 1 month, 2 weeks ago
Agnieszka
Bognor Regis
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Due to the nature of this issue, please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What should you do if the wifi cant be turned on?

asked 1 month, 2 weeks ago
Alice
on GT-P3110
0points
0out of 0found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

Tablet does not hold charge.I charge it in the evening and next morning there is no charge left.

asked 1 month, 2 weeks ago
chrisvg
East Midlands
on GT-P3110
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0 answers
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This question currently has no approved answers.
Question

My device always shows no enough storage. I have 32gb of memory card install and it is not using it. The same issue with my galaxy Camara and Galaxy

My device always shows no enough storage. I have 32gb of memory card install and it is not using it.
The same issue with my galaxy Camara and Galaxy Ace phone. They both have memory cards of 32gb inside.
What can I do?
asked 1 month, 3 weeks ago
Chris Kator
London UK
on GT-P3110
0points
0out of 0found this question helpful.
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0 answers
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Question

My tablet wont charge

My tablet ran out of charge and now it wont charge at all. When I connect to the supplied charger via the wall socket the empty battery symbol with circular symbol appears then the battery symbol appears for a couple of seconds with it partially filled with blue. This will then cycle every few seconds between empty symbol and symbol with partial blue
asked 2 months ago
Spanners
Bath, UK
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, please contact your nearest repair centre to get your tablet serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps
answered 2 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can I fix auto rotate

Can I correct the auto rotate function, which has just stopped working, leaving everything portrait style?
asked 2 months ago
macduffpiper
Warrington
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

If you drag down from the top of the screen, this will bring up your notification panel. From here there should be a symbol for auto rotate. This is where you can turn auto rotate back on.

Hope this helps.
answered 2 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My GT-P3110 internet browser doesnt work.

My GT-P3110 internet browser doesnt work. The devise is showing that it is wi fi connected and signal is strong. When I enter the address in search window the message "the web page not available"coming up. The Skype connection is OK. My other PC internet connection is working normally and therefore it must be the problem with the tablet.
asked 2 months, 1 week ago
eiradona
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Tab 2. You can do this by following these steps:
Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Where can I get a cable to go from my samsung galaxy tab 2 to HDMI connection for the telly

asked 4 months, 1 week ago
Nothibit
on GT-P3110
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1 answer
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answer 1
Hi Nothibit,

Here is a link to some HDMI cables that should be compatible with your Galaxy Tab 2 and your TV. http://www.samsung.com/uk/consumer/tv-audio-video/television/tv-accessories/CY-SHC1020D/XC?subsubtype=hdmi-cable

Hope this helps.
answered 4 months, 1 week ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

how to link my tablet (samsung tab 2 7.0) to my PC?

I usually just plug my tablet into the USB port and it shows in my computer but I tried this and it states it can not down load drivers. I have tried the suggested remedies but none work. Tried downloading Kies and that did not work either. Can anyone help?
asked 4 months, 3 weeks ago
r furse
waterlooville
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please ensure that you have downloaded the correct version of Kies for your device.

Also below is a link including troubleshooting steps for Kies;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

my tablet has becom frozen how do you restore

my tablet has become frozen how do you restore
asked 4 months, 3 weeks ago
djmorgan1
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

We require you to contact a member of our Galaxy Support team on 0330 726 7864 for further troubleshooting.

Thanks
answered 3 months, 4 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

What class of Micro sd card should l buy for my Tab 2 7 GT-P3110

asked 5 months, 1 week ago
Homer
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Homer,

Your Tab 2 7.0 is compatible with any Micro SD card up to 32GB in size.

Thanks
answered 5 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

I cant download anything to my galaxy tab 2 7.0, any suggestions on how to fix this?

asked 5 months, 2 weeks ago
tedmosby
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please ensure that you are signed into your Google Play Store account and that you have sufficient storage space for the app you wish to download.

If you have tried this and are still unable to download apps, we recommend performing a factory data reset in order to resolve this issue.

Instructions on how to do so are included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 5 months, 2 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

How can I get my sync to work again?

sync not working, email not updating
asked 5 months, 2 weeks ago
Shiny Things
UK
on GT-P3110
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi,

Please ensure the master sync is switched on in your notification panel firstly.

Thanks
answered 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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