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Most Recent Questions
Recent Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.
Recent Question:
Can i connect the Galaxy Tab 2 to a smart tv
Recent Question:
can you add credit to use the internet when wifi is not available?
Recent Question:
how to download to 32GB SD card on Galaxy tablet 2
Recent Question:
cannot open my books on my tablet 2.7
Questions with Most Recent Answers
Question:
Can i connect the Galaxy Tab 2 to a smart tv
Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.
Question:
can you add credit to use the internet when wifi is not available?
Question:
how to download to 32GB SD card on Galaxy tablet 2
Question:
cannot open my books on my tablet 2.7

Customer Questions & Answers for
samsung Galaxy Tab 2 7.0 (Wi-Fi)

Life on the go can be easier and more fun. Available in both 3G and WiFi-only versions, the slim and light Samsung Galaxy Tab 2 (7.0) packs multimedia, communication and top internet functionality in one highly-portable personal tablet device. Discover and enjoy new entertainment with Video Hub, Readers Hub, Music Hub and Game Hub. Make the most of great apps for chatting, voice calls, video calls, and more. S Suggest even gives you personalised app recommendations to help you find the best ones. It’s all powered by Android 4.0 Ice Cream Sandwich OS for seamless performance and great all-round usability.
Customer Questions & Answers:
180 Questions
 | 
106 Answers
Overall Rating:
4.478 out of 5
4.5
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Questions & Answers for samsung Galaxy Tab 2 7.0 (Wi-Fi)

Question

do I need anti-virus software on galaxy tab 2 7.0 wi-fi ?

bought galaxy tab 2 7.0 wi-fi - do I need to install any kind of anti-virus software ?
asked 1 year ago
jimsgotbetter
lancashire. UK
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jimsgotbetter,

There are quite a few antivirus apps that you can choose from on the play store. Although not essential this can prevent malware being installed when using apps from outside the play store.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I claim my cashback after purchasing a Samsung galaxy tab 2 from Currys on 1st August 2012?

asked 1 year, 8 months ago
Wendy
Weston super mare
on Galaxy Tab 2 7.0 (Wi-Fi)
-4points
1out of 6found this question helpful.
Answer this Question
4 answers
Answers
answer 1
I had the same questions but have found out from the support people that, so long as you bought your device before the 30th of sept you can still claim, so you buy it today on the 19 of sept wait 30 days and submit your claim within the 15 day slot.
The promotion is a bit missleading because of the 30 day waiting but you still have 15 days to make your claim so long as you bought it before the promotion end date.
Be careful how you fill in the claim form as one mistake will invalidate your claim, a genuine promotion would have been a bit more forgiving.
answered 1 year, 7 months ago
giveit
London
+1point
9out of 17found this answer helpful.
answer 2
30 days after purchase, go to www.samsung.com/uk/student - click claim cashback, show me more. You have 15 days to do this after the initial 30 days. This is what I was told today on the phone to Samsung.
answered 1 year, 8 months ago
sueken12
Yorkshire
+3points
5out of 7found this answer helpful.
answer 3
Same for me I bought from currys and the sales guy said it was easy claiming it onsite. And now I see that the link is disabled and it says you can only claim it after 31st of August.

Also the promotion details says that it can't be submited no sooner than 30 days and no later than 45 days from the date of invoce. This would mean we have 15 days window between 30th of Aug an 15th of Sept to apply for claim. If you forget its gone. I would say that this is one kind of misselling.
answered 1 year, 8 months ago
jmoraies
Trowbridge
+5points
8out of 11found this answer helpful.
answer 4
go to this website samsungbacktocollege.com .,,but i was told the site not open till the 30th august ' after i had bought one .
answered 1 year, 8 months ago
Raptor
united kingdom
+3points
6out of 9found this answer helpful.
Question

Since the android upgrade yesterday, my kobo e-reader is not working. Anybody else had this problem and do you know how to fix it?

asked 8 months ago
Krystine21
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Thanks but it's not a downloaded app. It comes through the readers hub which is powered by kobo. Anyway, I've just found that if I went into the settings on the readers hub and cleared all the local data this seems to have rectified the problem. If you send out android updates in future then you should warn users that it could affect programs on their tablet and suggest ways to rectify this.
answered 8 months ago
krystine21
+1point
1out of 1found this answer helpful.
answer 2
Hi Krystine21,

Please check the add description to make sure it is compatible with your version of android. You can find out your android version by going to Settings>about device. To find out the app description search for this on the Playstore and look at the details, if you have any queries about this application as it is third party you will have to contact the application developer.

Thanks.
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Cannot operate screen even after re-setting

My daughters Tab 2 7.0 will not stay turned off and keeps coming on on its own.No way of operating screen even after turning off button for ten seconds.
asked 5 months, 2 weeks ago
Paul
Port Talbot,South Wales UK
on Galaxy Tab 2 7.0 (Wi-Fi)
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
Hi Paul,

Please contact our customer care team who will be able to process your tablet for a repair 03307267864.

Thanks.
answered 5 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
answer 2
Try sending it to Samsung, or sending them a email, or calling them. It might be the battery, not just the screen, as i had similar problems, but turned out to be caused by charger/battery
answered 5 months, 1 week ago
pinkdolphins0400
0points
0out of 0found this answer helpful.
Question

Hi, if I am travelling in say the USA or Europe, can I download maps that can be used in conjunction with the GPS in an offline mode. No data charges?

asked 1 year, 8 months ago
stuart
Derbyshire , England
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
Google Maps now has an offline mode. Select the area that you'll be going in Google Maps and use the offline feature. It doesn't let you get directions but it does work showing the map and tracking position, I've done it today.
answered 1 year, 7 months ago
Halesy
+7points
8out of 9found this answer helpful.
Question

How do I move downloaded apps to the external sd card

Yesterday I bought the S2 7 and began to download apps for the tablet. How do I ove these downloaded apps to my SD card as they are taking a lot of memory up?
asked 1 year, 7 months ago
johnc
Leeds
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The instruction manual shortened virsion.
1/ in the application list select edit, which is in the top right hand corner.
2/ Tap and hold the application.
3/ To move the application hold and drag it to the destination ie folder or whatever.
It can be dragged just about anywhere you want but be careful not to uninstal it unless you want to of course.
answered 1 year, 6 months ago
giveit
London
-5points
6out of 17found this answer helpful.
Question

Which product code should I use when claiming 7" galaxy tab2 WiFi cashback- Gt-P3110TSEBTU/TSABTU/ZWABTU/ZWEBTU ?

asked 1 year, 5 months ago
Christine
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Gt-P3110TSEBTU just google samsung cash back and you will see it there
answered 1 year, 3 months ago
stevec
Doncaster
+1point
2out of 3found this answer helpful.
Question

HOW DO i CLAIM MY CASHBACK ON GALAXY TAB 2 BOUGHT TODAY NOV.23 AT JOHN LEWIA MILTON KEYNES?

asked 1 year, 5 months ago
CHRISTINE
EAST HADDON, NORTHANTS
on Galaxy Tab 2 7.0 (Wi-Fi)
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Just google samsung cash back all instructions are there
answered 1 year, 3 months ago
stevec
Doncaster
+2points
2out of 2found this answer helpful.
Question

how do I claim cash back on a recently purchased samsung galaxy tab 2 7inch?

asked 1 year, 4 months ago
geeta
chatham
on Galaxy Tab 2 7.0 (Wi-Fi)
-2points
0out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
google samsung cash back all instructions are there
answered 1 year, 3 months ago
stevec
Doncaster
+1point
1out of 1found this answer helpful.
Question

Has anyone got passed step 7 of 10 when trying to claim cash back ?

asked 1 year, 3 months ago
mickyc
kent
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Yes I did. I only got to step 7 the first 2 tries. I had a third try the following day and it went straight through, clean as a whistle
answered 1 year, 3 months ago
jules
WSM
0points
0out of 0found this answer helpful.
Question

Have brought the tablet in the USA trying to download apps but unsuccessful says App Store location does not match email address location ?

Email address is a uk bt Internet but when use the Samsung App Store it is USA help !
asked 1 year, 3 months ago
Ruby mac
Uk
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Create an account with Google and get a Google email. That should sort it. Good luck.
answered 1 year, 3 months ago
Peter
Huddersfield, UK
0points
0out of 0found this answer helpful.
Question

does the tab 2 have a security feature ie pin lock to make it safe

asked 1 year, 3 months ago
red keith
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Yep, it has face lock, pattern lock, pin lock and I think some others.
answered 5 months, 1 week ago
pinkdolphins0400
0points
0out of 0found this answer helpful.
Question

does the Samsung galaxy tab 2 7.0 support flash?

asked 1 year, 1 month ago
ynos72
on Galaxy Tab 2 7.0 (Wi-Fi)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
yes, do a google search for it. It is not supported on the android store, so an old version of flash must be downloaded and used. It only works with Dolphin Browser HD.
answered 1 year, 1 month ago
limelight986
0points
0out of 0found this answer helpful.
Question

How can I adjust the screen on my samsung galaxy tab 2 7.0

how can i adjust the senitive of the touch screen on my galaxy tab 2
asked 1 year, 1 month ago
jonb
uk essex
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jonb,

Sensitivity is not an adjustable setting on the device. Adjust display settings by navigating to Settings > Display.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

safe mode

what does safe mode mean on samsung galaxy tab 2 .... cannot use apps
asked 1 year, 1 month ago
loulabelle
birmingham
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Loulabelle,

Safe mode is used for troubleshooting. To disable Safe mode press and hold down the Power button. Select Restart. Select OK.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

when samsung galaxy tab 2 7.0 get stuck , what should I do

IF I want to remove its battery , what should I do
asked 1 year, 1 month ago
sokhen
cambodia
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Sokhen,

I would need some more information to be able to provide you with a definitive answer.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

why can i not have java on my tablet?

I'm informed that my browser is not java enabled and don't understand why not, so many things require java, including my favourite puzzle website...
asked 1 year, 1 month ago
diana
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Diana,

Java is a 3rd party environmen. I would suggest browsing the play store to see if you can locate a version of Java that is compatible with Android.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

can i play .wpl files on samsung tab 2

I have several dvds that include a digital copy. These seem to be in wpl format. Will these copy to and play on this tablet.
asked 1 year, 1 month ago
edmi
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Edmi,

Your device supports the following file formats:

Type Format
Image bmp, gif, jpg, png
Video avi, 3gp/mp4, wmv, flv, mkv, webm
Music flac, mp3, wma, aac, ogg, amr, wav, mid, xmf, imy
Sound amr-nb/wb, wav, mid, midi, xmf, mxmf,
i-melody (imy), sp-midi, rtttl/rtx, ota
Others doc, docx, pdf, ppt, pptx, txt, xls, xlsx, htm,
html, vcf, vcs, vnt

● Some file formats are not supported depending on
the device’s software.
● If a file size exceeds the memory available, an error
may occur when you try to open the file.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Adobe Flashplayer

Can I (easily) get Adobe flashplayer on the Samsung Galaxy Tab 2 ?
asked 1 year, 1 month ago
Juneau
Derbys
on Galaxy Tab 2 7.0 (Wi-Fi)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Juneau,

Adobe recently ceased support for their Mobile Flash Player app which was compatible with some versions of the Android operating system on some of our devices. Due to this decision by Adobe, most websites and content providers have either switched to an alternative display technology for mobile devices, or are making plans to do so. You may wish to contact Adobe directly, or the websites you enquired about, for further information about future compatibility of their services on the Android operating system.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do i unlock screen

asked 1 year ago
Cheryl
Worksop
on Galaxy Tab 2 7.0 (Wi-Fi)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Cheryl,

Press power button on top right hand side, then slide from left to right on screen with your thumb.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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