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Most Recent Questions
Recent Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.
Recent Question:
Can i connect the Galaxy Tab 2 to a smart tv
Recent Question:
can you add credit to use the internet when wifi is not available?
Recent Question:
how to download to 32GB SD card on Galaxy tablet 2
Recent Question:
cannot open my books on my tablet 2.7
Questions with Most Recent Answers
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can you put a sim card into the tab 2 10.1 wifi 16gb?
Question:
my tab charge went out.......now its not charging and it wont turn out and even if it does it wont go after initial samsung logo
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does this tablet support adobe flash player ?
Question:
Can i connect the Galaxy Tab 2 to a smart tv
Question:
how can I view a video download from my email? it downloads, but I don't know how to access it. thanks.

Customer Questions & Answers for
samsung Galaxy Tab 2 7.0 (Wi-Fi)

Life on the go can be easier and more fun. Available in both 3G and WiFi-only versions, the slim and light Samsung Galaxy Tab 2 (7.0) packs multimedia, communication and top internet functionality in one highly-portable personal tablet device. Discover and enjoy new entertainment with Video Hub, Readers Hub, Music Hub and Game Hub. Make the most of great apps for chatting, voice calls, video calls, and more. S Suggest even gives you personalised app recommendations to help you find the best ones. It’s all powered by Android 4.0 Ice Cream Sandwich OS for seamless performance and great all-round usability.
Customer Questions & Answers:
242 Questions
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153 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy Tab 2 7.0 (Wi-Fi)

Question

Kies wont find Tab2 GT-P3110

Using XP(SP3) Kies will locate my Galaxy s111 mini, and function correctly, but it will not locate the tablet, or if it does on occasion locate it it seems to think its a camera and wants to connect via Abby. I have re-loaded Kies, but it refuses to update to the 2.6.3.14074.11 version, just keeps wanting to update over and over.
asked 2 weeks, 2 days ago
P.A. Sherwood
UK
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi, Have you tried removing kies completely and re downloading it? Please check out this link for the Kies software http://www.samsung.com/uk/business/business-products/mobile-devices/galaxy-tab/GT-P3110TSABTU. Hope this helps.
answered 1 day ago
Samsung E-Support
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Question

Wifi keeps switching off

When the wifi is swiped it keeps going back to offline mode.
asked 3 weeks, 1 day ago
Grdiner
Somewhere in the uk
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi, Have you tried to factory reset your Tablet? Please check out this link to perform a factory reset on a Tab 2 http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1034596. Hope this helps.
answered 1 week, 2 days ago
Samsung E-Support
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Question

Samsung Galaxy GT-P3110 - Camera does not work

Hi, camera on my Tab doesnt want to work. Every time when I open the app the screen goes black, I can not take a picture or rec a movie. Some times I have to restart the device to go back to main screen. I tried factory reset, and hard reset and nothing is helping. Any one know what to do ? Thx
asked 3 weeks, 5 days ago
Agnieszka
Bognor Regis
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi, Due to the nature of this issue, please check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 3 weeks, 4 days ago
Samsung E-Support
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Question

What should you do if the wifi cant be turned on?

asked 4 weeks ago
Alice
on Galaxy Tab 2 7.0 (Wi-Fi)
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Question

Tablet does not hold charge.I charge it in the evening and next morning there is no charge left.

asked 4 weeks, 1 day ago
chrisvg
East Midlands
on Galaxy Tab 2 7.0 (Wi-Fi)
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Question

My device always shows no enough storage. I have 32gb of memory card install and it is not using it. The same issue with my galaxy Camara and Galaxy

My device always shows no enough storage. I have 32gb of memory card install and it is not using it.
The same issue with my galaxy Camara and Galaxy Ace phone. They both have memory cards of 32gb inside.
What can I do?
asked 1 month, 1 week ago
Chris Kator
London UK
on Galaxy Tab 2 7.0 (Wi-Fi)
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Question

My tablet wont charge

My tablet ran out of charge and now it wont charge at all. When I connect to the supplied charger via the wall socket the empty battery symbol with circular symbol appears then the battery symbol appears for a couple of seconds with it partially filled with blue. This will then cycle every few seconds between empty symbol and symbol with partial blue
asked 1 month, 2 weeks ago
Spanners
Bath, UK
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

Due to the nature of this enquiry, please contact your nearest repair centre to get your tablet serviced by an engineer http://www.samsung.com/uk/support/servicelocation/. Hope this helps
answered 1 month, 1 week ago
Samsung E-Support
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Question

how can I fix auto rotate

Can I correct the auto rotate function, which has just stopped working, leaving everything portrait style?
asked 1 month, 2 weeks ago
macduffpiper
Warrington
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi.

If you drag down from the top of the screen, this will bring up your notification panel. From here there should be a symbol for auto rotate. This is where you can turn auto rotate back on.

Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
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Question

My GT-P3110 internet browser doesnt work.

My GT-P3110 internet browser doesnt work. The devise is showing that it is wi fi connected and signal is strong. When I enter the address in search window the message "the web page not available"coming up. The Skype connection is OK. My other PC internet connection is working normally and therefore it must be the problem with the tablet.
asked 1 month, 3 weeks ago
eiradona
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Tab 2. You can do this by following these steps:
Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/
answered 1 month, 1 week ago
Samsung E-Support
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Question

Where can I get a cable to go from my samsung galaxy tab 2 to HDMI connection for the telly

asked 3 months, 3 weeks ago
Nothibit
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi Nothibit,

Here is a link to some HDMI cables that should be compatible with your Galaxy Tab 2 and your TV. http://www.samsung.com/uk/consumer/tv-audio-video/television/tv-accessories/CY-SHC1020D/XC?subsubtype=hdmi-cable

Hope this helps.
answered 3 months, 3 weeks ago
Samsung E-support
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Question

Can i connect the Galaxy Tab 2 to a smart tv

I bought this 7.0 tablet for my father and i was wondering if you can connect it to a big screen tv with an hdmi cable. If so can you please tell me what i will need to do this. Many Thanks
asked 5 months, 2 weeks ago
Steve
Uk
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi Steve,

As the Tab 2 does not support an MHL connection this will not be possible.

Thanks
answered 5 months, 1 week ago
Samsung E-Support
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Question

how to link my tablet (samsung tab 2 7.0) to my PC?

I usually just plug my tablet into the USB port and it shows in my computer but I tried this and it states it can not down load drivers. I have tried the suggested remedies but none work. Tried downloading Kies and that did not work either. Can anyone help?
asked 4 months ago
r furse
waterlooville
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

Please ensure that you have downloaded the correct version of Kies for your device.

Also below is a link including troubleshooting steps for Kies;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

my tablet has becom frozen how do you restore

my tablet has become frozen how do you restore
asked 4 months, 1 week ago
djmorgan1
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

We require you to contact a member of our Galaxy Support team on 0330 726 7864 for further troubleshooting.

Thanks
answered 3 months, 1 week ago
Samsung E-support
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Question

What class of Micro sd card should l buy for my Tab 2 7 GT-P3110

asked 4 months, 3 weeks ago
Homer
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi Homer,

Your Tab 2 7.0 is compatible with any Micro SD card up to 32GB in size.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

I cant download anything to my galaxy tab 2 7.0, any suggestions on how to fix this?

asked 4 months, 4 weeks ago
tedmosby
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

Please ensure that you are signed into your Google Play Store account and that you have sufficient storage space for the app you wish to download.

If you have tried this and are still unable to download apps, we recommend performing a factory data reset in order to resolve this issue.

Instructions on how to do so are included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months, 4 weeks ago
Samsung E-Support
-1point
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Question

How can I get my sync to work again?

sync not working, email not updating
asked 5 months ago
Shiny Things
UK
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

Please ensure the master sync is switched on in your notification panel firstly.

Thanks
answered 4 months, 2 weeks ago
Samsung E-Support
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Question

cannot open my books on my tablet 2.7

asked 6 months ago
charles
on Galaxy Tab 2 7.0 (Wi-Fi)
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1 answer
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answer 1
Hi Charles,

We require some further information from you, such as when did you download these books from?

Call our Galaxy Team on 0330 726 7864 for further help and information.

Thanks.
answered 6 months ago
Samsung E-Support
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Question

what cable do i need to get my tablet to connect to my tv??..

as it say the ECC1TP0BBE Tv Out Cable will only work on a Samsung Galaxy Tab P1000.. and i have a tab 2...and I dont want to waste money on getting something that wont work.. so will this one work or is there another cable?
asked 7 months ago
Sarah
Worcestershire
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi,

You will need an MHL adapter for the GT-P1000 as well as a universal HDMI adapter.

The MHL adapter required is the EPL-3PHPBEGXAR.

Unfortunately the Tab 2 does not support an MHL connection and so it is not possible to connect this device to your TV.

Thanks
answered 7 months ago
Samsung E-Support
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Question

help with SD card problem

i have moved apps to SD card and now it says SD card not installed, so i can't access/use the apps. there is SD card in place. the only option available is mount SD card, when i press that button it says SD card is blank. what can i do? and how do i stop this happening again (i.e. how can i move stuff to SD card to ensure that i have enough device memory space?)
asked 5 months, 2 weeks ago
Anonymous
on Galaxy Tab 2 7.0 (Wi-Fi)
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1 answer
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answer 1
Hi,

We recommend that you contact our Galaxy Team on 0330 726 7864 so that we can gather further information from you.

Thanks.
answered 5 months, 2 weeks ago
Samsung E-Support
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Question

how do i delete things off memory

asked 7 months ago
alan
castleford
on Galaxy Tab 2 7.0 (Wi-Fi)
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answer 1
Hi Alan,

This will depend on what information you are trying to delete.

You should just be able to select files/data and tap on the rubbish bin icon.

Thanks
answered 7 months ago
Samsung E-Support
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