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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?
Recent Question:
my galaxy tab 3 not turning on or charging
Questions with Most Recent Answers
Question:
What does the Galaxy Note 10.1 pack include?Is the stylus included?and what type of memory card does it take? (SD, SDHC or does it accept both?)
Question:
Where can I find Hancom Office?
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Is this the 32GB or 64GB model being sold in the store?
Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?

Customer Questions & Answers for
samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Choose the Samsung Galaxy Note 10.1 and discover the new way to set your creativity free. It’s portable, yet offers multitasking like a PC thanks to its large 10.1-inch screen. Meanwhile, the intuitive and precise embedded S-Pen makes it so simple to take notes, draw, sketch and express yourself perfectly. With S-Note, your note-taking is full of rich possibilities which you can easily put together into a story. Shape Match even lets you visualise your ideas and turn them into quickly into graphs and other finished items you’ll be proud to share.
Customer Questions & Answers:
291 Questions
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140 Answers
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Questions & Answers for samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Question

Can I run Whatsapp on my Galaxy Note 10.1 WiFi? If so, how?

Went onto Whatsapp website to download the app, but was told it was "not compatible with this device". If I cannot run an app such as this, I will be even more disappointed with my purchase of the Note!
asked 1 year, 4 months ago
mandy_b
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi mandy_b,

As we are not the developer of this application we are unable to offer troubleshooting. You can find the contact details of the developer within the application description.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
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Question

Does the handwritting recognition programme work in microsoft office programmes?

Hi,

I am looking for a tablet that has this handwritting softwear but allows it to work with say micosoft word. converting the handwritting into text. Then enabling me to save it as a word documenet to use on my home PC. I have been told two different peices of information about this. one site said no and it would only save notes as a pdf. the other said yes it could but only if you bought the Micorsoft office 365 subscription. can anyone help? all I want to be able to so is make notes in meetings and pass them on to someone in the office to collate and make ammenedments.
asked 1 year, 5 months ago
Lucyloogmail 81
england
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Is there a 3G version with 32GB or 64GB internal storage?

Your specs seem to suggest such, but I can't find any to purchase.
asked 1 year, 5 months ago
Merv
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Merv,

At present, the 16GB version is the largest version available in the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
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Question

how do I transfer my photos from my sd card to my tablet

asked 1 year, 5 months ago
pete
taunton
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Can I connect a USB Hub to it in order to connect it to a thermal printer and charger at the same time?

USB Hub, charger, printer
asked 1 year, 5 months ago
crh00
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

What accessories go with this?

I mean is it including a headphones.
asked 1 year, 5 months ago
biborka2
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

can i down lowd books from kindel

asked 1 year, 5 months ago
wrighty
surrey
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi wrighy,

You can download the Kindle app from the Google Play Store. Please not this is a third party application, not developed by Samsung.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
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Question

HD caller id settings?

Anytime someone calls me it does not ring out, then a blank screen shows on my screen, then it says "HD caller id has been stopped"
asked 1 year, 5 months ago
koyecruz
London
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Samsung Galaxy Tab 10.1 ( 3G & WiFi, 64GB, Any Colour) - UK Version

Please where can I get the SG Note 10.1 with 3G & 64GB UK version?
asked 1 year, 5 months ago
Dartec
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

when will the 'sky go' app be compatible with the Note 10.1?

It seems it is compatible with all other Samsung Tablets but not the Note 10.1.
Why is this?
asked 1 year, 5 months ago
Scotlond
fife, scotland
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Can I use my Galaxy Tab 10.1 without a sim card and still connect to wifi? Or access any of the functions?

Im moving to spain and wanting to change provider (sim) but wont be able to for a while. So am I able to use all the functions of my tablet to surf the web using wifi.Not bothered about texting or calls.
Many thanks Gav
asked 1 year, 5 months ago
Gavlar
Surrey
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Gaviar,

Provided the model code is GT-N8000 (WiFi & 3G) then you will be able to connect to a wireless connection to browse the internet and download and run applications from the Play Store and Samsung Apps. A SIM is not required to connect to the internet as long as you are connected to a wireless network.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
+1point
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Question

I want a Galaxy note 10.1 32gb 3g and wifi

Why are these not available in the UK?

Or, if they are, where can I get one?
asked 1 year, 5 months ago
mikenew
Leicester
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

does the 16gb galaxy note 10.1 take a 64gb sd card

asked 1 year, 5 months ago
sfordy
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

why am i not able to connect to wifi on my 10.1

i've never had a problem before up until a few months ago my tablet says its connected to my wifi at home but when trying to launch google o any type of net it tells me im not connected
asked 1 year, 5 months ago
jessie5150
reedsport oregon
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi,

Please try resetting the device by going to Settings > Back up and reset > Factory data reset. Prior to resetting, please ensure you have backed up all data via Samsung Kies.

If this does not resolve the issue of connecting to WiFi then please reach out to our colleagues at Samsung US for further assistance.

http://www.samsung.com/us/

Thanks
answered 1 year, 5 months ago
Samsung E-Support
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Question

Do you have a page which explains tablets to people who are clueless about all the updates on cellphone, etc.

I am trying to update my cell phone from one that just gets data impute from Sprint, but proved worthless overseas. I think I want a tablet. I need to be able to answer e-mail, look at web sites, call to the U. S., and I would like it to take great pictures. I need it wi-fi capable. I want to be able to download and print boarding passes and other like documents.
asked 1 year, 5 months ago
Don't have a user name
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi,

We would ask that you reach out to Samsung in the country of your residence for assistance with your query.

You can view all countries and regions available for Samsung support at the link below:

http://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList.do

Thanks
answered 1 year, 5 months ago
Samsung E-Support
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Question

can i make phone calls and send texts with my samsung GT-N8010ZWABTU 3G & wifi?

Hi there,
I live in the uk, and I am about to purchase from littlewoods catalogue a Samsung Note 10.1 tablet ie GT-N8010ZWABTU 3G wifi or the Samsung Note 10.1 tablet ie GT-N8010EAEBTU wifi 3G.
Will I be able to make phone calls and send texts with my samsung Note 10.1 tablet GT-N8010ZWABTU or Samusng GT-N8010EAEBTU?
Thank You In anticipation for your answers
asked 1 year, 6 months ago
ziggy4real
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

USB Port

Is there any Samsung tablet with an USB port?
asked 1 year, 6 months ago
Sofia
Basingstoke
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

What is the difference between the US version unlocked and other versions. Is there any special version for South America?

For example the grey color is only for US
asked 1 year, 6 months ago
Jorgemar
Uruguay
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Jorgemar,

In this case you would need to contact our partner company Samsung USA to find out availability for these devices.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-1point
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Question

can I print from my note to any other printer than samsung

asked 1 year, 6 months ago
john hall
West Bromwich
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi john hall,

We cannot guarantee compatibility with any third party manufacturers.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-1point
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Question

I bought Samsung galaxy tab 10.1 N8000 I really like it but im stuck in a problem that the device can't play some videos which require flash player wh

asked 1 year, 6 months ago
Azmatullah
India
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Azmatullah,

Adobe recently ceased support for their Mobile Flash Player app which was compatible with some versions of the Android operating system on some of our devices. Due to this decision by Adobe, most websites and content providers have either switched to an alternative display technology for mobile devices, or are making plans to do so

Please note that the Adobe Mobile Flash Player app is not developed nor maintained by Samsung and we are not able to advise on the future development of third party applications.

Thanks
answered 1 year, 6 months ago
Samsung E-Support
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