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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?
Recent Question:
my galaxy tab 3 not turning on or charging
Questions with Most Recent Answers
Question:
What does the Galaxy Note 10.1 pack include?Is the stylus included?and what type of memory card does it take? (SD, SDHC or does it accept both?)
Question:
Where can I find Hancom Office?
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Is this the 32GB or 64GB model being sold in the store?
Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?

Customer Questions & Answers for
samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Choose the Samsung Galaxy Note 10.1 and discover the new way to set your creativity free. It’s portable, yet offers multitasking like a PC thanks to its large 10.1-inch screen. Meanwhile, the intuitive and precise embedded S-Pen makes it so simple to take notes, draw, sketch and express yourself perfectly. With S-Note, your note-taking is full of rich possibilities which you can easily put together into a story. Shape Match even lets you visualise your ideas and turn them into quickly into graphs and other finished items you’ll be proud to share.
Customer Questions & Answers:
291 Questions
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140 Answers
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Questions & Answers for samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Question

Any good for writers?

Ok, I'm an academic who travels alot. I.m looking for something lighter, more versatile than my trusty laptop. I admit I'm tempted by the whole tablet thing, but it's no good for me unless there's a decent app out there that works along the lines of & is compatible with word. So any advice? Is the Note suitable for writers, or am I better of with something else?
asked 2 years, 4 months ago
Debbie L
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Yes! Microsoft Word, Excel and PowerPoint are accessible via "Polaris Office"
answered 2 years, 1 month ago
S54321
+1point
2out of 3found this answer helpful.
Question

What accessories go with this?

Can I use Galaxy Tab accessories?
asked 2 years, 3 months ago
martinmarv
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
-1point
1out of 3found this question helpful.
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1 answer
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answer 1
Great Samsung, thanks for your help.
Anyway - some Tab 10.1 accessories work (OTG adapters, HDMI adapters, power adapters), but cases do not fit. I'm not sure yet about docking stations.
It would be good if more accessories were available from Samsung UK.
answered 2 years, 2 months ago
martinmarv
+2points
2out of 2found this answer helpful.
Question

Will the Galaxy Note 10.1 support the new Jellybean OS? If so, when?

asked 2 years, 3 months ago
Sweetboy
Harrow
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
I was told by the shop here in Spain that when Jellybean for the Galaxy Note 10.1 is available (supposedly soon), that one can just download the update from the device without using Kies.
answered 2 years, 3 months ago
Patricia
Spain
-1point
2out of 5found this answer helpful.
Question

Does it have Facebook and Skype?

asked 2 years, 3 months ago
rhona
scotland
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
No, you have to download these apps from Samsung Apps or from Google Playstore
answered 2 years, 1 month ago
S54321
+2points
2out of 2found this answer helpful.
Question

Will the Galaxy note be compatable with 4G when it is available? Also can I contect something to the tablet though a USB connection.

It seems that as soon as I buy something it becomes out of date very quickly so I would prefer to wait for the next 'generation' which could last a long time rather than rush in now.
asked 2 years, 3 months ago
sgee
Bath
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
The charger on the tablet is USB adapted, so you would be able to connect things via USB.
answered 2 years, 1 month ago
S54321
-1point
2out of 5found this answer helpful.
Question

Can you please send me a download of the users manual for a Samsung Galaxy Note 10.1 ?

The model is GT-N8010
Serial Niumer R32C903LCJR
16GB

Many thanks
Robert
asked 2 years, 1 month ago
Robert
Scotland UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hopefully you found it by now.
Search "user guide 10.1" on Google play and there it is.
answered 1 year, 7 months ago
stevef
maidenhead
+2points
2out of 2found this answer helpful.
Question

Where can I buy a 64gb version of the note 10.1 ? Wifi and 3/4G

In the UK
asked 1 year, 11 months ago
Masum
London
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
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1 answer
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answer 1
I have yet to see a 32gb or 64gb version anywhere in the uk or online. the 4g version is only curently available on contract via ee.
I have the 3g 16gb version with a 32gb micro sd external card. I thinks currently its great value for money versus the 4g version. Ill probably wait for 4g to become less expensive before changing!
answered 1 year, 10 months ago
Mohamed
Kidderminster
+2points
2out of 2found this answer helpful.
Question

Can I connect my wireless printer. IF yes how.

asked 1 year, 10 months ago
Cogic
London
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
1out of 2found this question helpful.
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1 answer
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answer 1
Hi Cogic,

You can download Samsung Mobile Print App and this will help your to print. It will need to be a Samsung Wireless printer and we cannot guarantee compatibility with any other manufacturers.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
+1point
2out of 3found this answer helpful.
Question

does it has gorila glass?

What kind of coating does it have?
asked 1 year, 8 months ago
yaroni2
israel
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi Yaroni2,

Please find link with specifications for teh Galaxy Note 10.1; http://www.samsung.com/uk/consumer/...

Thanks.
answered 1 year, 8 months ago
Samsung E-Support
+1point
2out of 3found this answer helpful.
Question

is there going a new galaxy note 10.1 coming out soon?

asked 1 year, 8 months ago
kscedward
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Kscedward,

There are no plans at the minute for the release of a newer version of the Galaxy Note 10.1

Thanks.
answered 1 year, 8 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

How can I get the Android 4.1 update

How can I get the Android 4.1 update for galaxy note 10.1 3G & wifi ? please Help meeee!
asked 1 year, 7 months ago
Alex
Iran
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Alex,

If you download Samsung KIES onto your PC you can check for updates on your handset.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

product model.

Hi sorry gave wrong info last time. can you tell me what the differences are between Samsung Galaxy Note 10.1 GT - N8010 and GT - N8013
asked 1 year, 3 months ago
orcawolf
North Wales
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi,

One is 3G and WiFi and the other is WiFi only.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

we have a galaxy note 10.1 but we cannot recive e mails but can send e mails any idea how we can overcome this problem ??

asked 11 months ago
Anonymous
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

This will depend on the Email account you are using.

It sounds as though the incoming server settings are incorrect, you will need to check this with your email operator. If you are using a Gmail account, you can contact our technical team on 0330 726 7864 who will be able to provide the correct settings for you.

Thanks
answered 11 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

what is the impact of no flash player on video playback? on note 10.1

asked 2 years, 4 months ago
d calvert
gb
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
None. You can install it manually from the adobe site
answered 1 year, 10 months ago
WaveyDL
UK
+1point
1out of 1found this answer helpful.
Question

Does it have Documents?

Does it have Word, Powerpoint etc. or does its have its own samsung documents?
asked 2 years, 3 months ago
rudicudi
cheltenham
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Microsoft Word, Excel and PowerPoint are accessible via "Polaris Office"
answered 2 years, 1 month ago
S54321
+1point
1out of 1found this answer helpful.
Question

can you print things like your notes or stuff you copied and pasted from the internet, and can you download microsoft word or powerpoint???

asked 2 years, 2 months ago
jimjom
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
You can print your work if you have a Samsung printer. Microsoft Word, Excel and PowerPoint are accessible via "Polaris Office"
answered 2 years, 1 month ago
S54321
-1point
1out of 3found this answer helpful.
Question

Where do I download a user manual for the GT-N8000?

Is the Manual loaded onto the tablet or must I get it from internet
asked 2 years, 2 months ago
Dudley
Zimbabwe
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You can download the manual from the support area of this web site.
At the time of writing the download page is located at
http://www.samsung.com/uk/support/model/GT-N8000EAABTU-downloads
answered 1 year, 6 months ago
cntoms
Plymouth, United Kingdom
+1point
1out of 1found this answer helpful.
Question

Can the n8000 do writing to text and voice to text for someone unable to type on the keys.

asked 1 year, 10 months ago
gran feeshy
South Africa
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
There is writing and voice to text on this tablet and is surprisingly good. Its easy for internet browsing and simple tasks.
But if you are writing long formal documents it can be difficult to get used to.
answered 1 year, 10 months ago
Mohamed
West mids, UK
+1point
1out of 1found this answer helpful.
Question

When will Jelly Bean 4.1.1 be available on the Galaxy Note 10.1?

asked 1 year, 10 months ago
pmx5ay
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Yes. It's being rolled out now. Just have to wait... and wait... and wait...
answered 1 year, 10 months ago
WaveyDL
UK
+1point
1out of 1found this answer helpful.
Question

how can I export from S note to Word document

asked 1 year, 10 months ago
mistry
uk
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Snote can only save as snote (snb);
"export" to jpeg or pdf
If you have only text snote then you can "share as" text (as well as above options).
Unfortunately the type of Pdf is an image , not text. So you cant search for words in it.

So since you have Polaris, use word in there. You have 97-2003 and 2007 compatibility. No problem
answered 1 year, 7 months ago
stevef
+1point
1out of 1found this answer helpful.
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