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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?
Recent Question:
my galaxy tab 3 not turning on or charging
Questions with Most Recent Answers
Question:
What does the Galaxy Note 10.1 pack include?Is the stylus included?and what type of memory card does it take? (SD, SDHC or does it accept both?)
Question:
Where can I find Hancom Office?
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Is this the 32GB or 64GB model being sold in the store?
Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?

Customer Questions & Answers for
samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Choose the Samsung Galaxy Note 10.1 and discover the new way to set your creativity free. It’s portable, yet offers multitasking like a PC thanks to its large 10.1-inch screen. Meanwhile, the intuitive and precise embedded S-Pen makes it so simple to take notes, draw, sketch and express yourself perfectly. With S-Note, your note-taking is full of rich possibilities which you can easily put together into a story. Shape Match even lets you visualise your ideas and turn them into quickly into graphs and other finished items you’ll be proud to share.
Customer Questions & Answers:
294 Questions
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139 Answers
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Questions & Answers for samsung Galaxy Note 10.1 3G & Wi-Fi (Grey)

Question

how can i use smart flip cover to turn on/off automatically? (note n8000-2013

asked 1 month, 2 weeks ago
behnil8000
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Why cant i use wifi if theres no sim card?

I cant access my wifi internet onto this device because it says the smart network search feature was turn off because no sim card has been inserted. Do i have to have a sim card in order for me to use the wifi? Can you please help me solve this issue?
asked 3 months ago
nala
Clint TX
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Lost screen capture button.

Ive lost the screen capture button on the systems bar of my Galaxy 10.1 tablet. How do I get it back?
asked 3 months, 1 week ago
bigdod
uk
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

I have a note 10.1. and an All Cast Dongle, works great, when I skype I can only get my image on the TV not the person I am Skyping

I have a note 10.1. and just bought an All Cast Dongle, which works great, however when I skype I can only get my image on the TV not the person I am skyping. How can I get the person I am skyping on the TV?
asked 4 months, 2 weeks ago
Alan
Bristol
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

How do I flip between handwritten notes and handwriting OCR?

I have note 3 but thinking of getting note 10 or 12 to fill out health and safety forms. Would be good to be able to use the OCR function when handwriting notes - rather than hoping someone else can read my scribbles, but I also want to be able to just mark up the same document at the same time with ticks, crosses, underlining and circling etc. Ive had a go on my note 3 and can use the handwriting OCR then flip to handwriting without OCR and just do my underlining etc, but dont then seem to be able to go back to OCR. Dont want to go ahead and purchase a note 10 just to find out that this isnt possible...any help gratefully received thanks. not v techy so keep it simple! :-)
asked 8 months ago
jill
portsmouth
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

My tablet wont charge properly and says discharging with a Red Cross over the battery icon, how do I fix this?

asked 8 months ago
David
Australia
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 8 months ago
Samsung E-Support
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Question

why does my galaxy note 10.1 keep switching off

This happens several times a day
asked 10 months ago
William
UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi.

Due to the nature of the issue I recommend taking your Galaxy Note 10.1 to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 10 months ago
Samsung E-Support
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Question

How to keep passwords current and not have to enter on every occasion.

I have a Samsung Galaxy Note 10.1 - Model GT-N8010 - Why do I have to keep putting in password to connect every time I use it. i.e. my daughter, son and home have passwords which I have entered but the Note doesnt retain them so have to re-enter this every time used.
asked 10 months ago
Diana
Hertfordshire
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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1 answer
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answer 1
Hi Diana,

Are you referring to connecting to wifi? Please check out this link to factory reset the Note 10.1. Please ensure to back up your personal data as this will be erased. http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1034590 Hope this helps.
answered 10 months ago
Samsung E-Support
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Question

Explanation of model difference in the 2014 models

Can someone please explain the differences between say a P6050 from a P605 or a P600 on the Samsung Note 10.1 2014 range.
asked 1 year, 2 months ago
Kevin
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Kevin,

There are only 2 model numbers for this product in the UK. The SM-P600 is the Wi-Fi only model and the SM-P605 is the 4G+ Wi-Fi model.

Thanks
answered 1 year, 2 months ago
Samsung E-Support
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Question

How to upgrade android version?

How to upgrade android version?
asked 1 year, 1 month ago
Mohamed
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Mohamed,

Below is a link with instructions on how to upgrade the software on your device;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 1 year ago
Samsung E-Support
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Question

my galaxy note 10.1 cannot read all the contents of the SD card?

I inserted an SD card of my camera to show all the pictures and videos I recorded but some of them do not appear(which is a video) on the Note? I also would like to know how to transfer apps and files to the SD card of the Note(not the camera's card) or how to save them there. Thank you
asked 1 year, 3 months ago
hekmat
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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1 answer
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answer 1
Hi,

Please ensure that these videos are in the correct format to be viewed on your Note 10.1.

Apps cannot be moved to the SD Card.

Below is a link for further information on SD Cards in tab’s and issues that may occur;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
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Question

is it possible to print on NON Samsung printers?

asked 1 year, 3 months ago
Tony
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Tony,

You may need to download a third party app from the Google Play Store that allows you to do this.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
0points
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Question

Charging the tab N8000 !

Hi
I am having problem with charging the N8000, whether the device is switched on or off it still takes at least 12 hours to fully charge it. Some times the device don't recognize the charger is inserted.

HELP!!

Many Thanks for your help.
asked 1 year, 3 months ago
Sanyee
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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1 answer
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answer 1
Hi Sanyee,

In order to troubleshoot this for you we recommend you contact a member of our Galaxy support team on 0330 726 7864.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
0points
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Question

Does this have a Micro sim slot?

I want to upgrade my tablet and transfer my micro sim card to this tablet
asked 1 year, 3 months ago
Digger
Wolverhampton
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Digger,

The Galaxy Note 10.1 takes standard sized Sim cards not micro Sims.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
0points
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Question

Is it possible to create your own Shortcuts in the keyboard?

I use a lot of standard paragraphs in reports i write, and currently am able to program my IPad with a code that will be replaced by a full paragraph of text that i pre-populate through settings. Can the Note 10.1 do this?
asked 1 year, 3 months ago
Nellie
Basingstoke, England
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Nellie,

Unfortunately, it is not possible to set up short cuts on the built in keyboard on the Note.

However, there may be third party keyboards you can download from the Google Play store on your device that provide this feature.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
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Question

Can I print from Google Docs or any other App from my Galaxy Note 10.1 (2014 Edition)

I want to be able to print documents to a local printer, how can this be achieved?
asked 1 year, 4 months ago
Ian Troup
West Midlands UK
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi Ian,

This will depend on the manufacture of the printer you are attempting to print from.

There are usually third party print apps available for download from the Google Play store on your device.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Why do documents and videos say 'starting download' but fail to download?

asked 1 year, 3 months ago
Mathew Donna
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
-3points
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3 answers
Answers
answer 1
I have a similar problem on my Galaxy Note when attempting to download pdf documents (or even opening them) from websites. A message box displays briefly on the screen "starting download...", then disappears. No download follows.
answered 2 months ago
PDNote User
0points
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answer 2
Thank you, but I may have solved the problem myself. Yesterday I cleared the downloads log and found one that had 'failed' from December (I think this may have been the time since which I have been unable to download) I deleted this too and today I have been able to download again, hopefully it will continue...............
answered 1 year, 2 months ago
Mathew Donna
+1point
2out of 3found this answer helpful.
answer 3
Hi Donna,

We require you to be more specific, where are you downloading these files from?

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
0points
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Question

sky go app

does the "sky go" app work on Galaxy Tab 3,10.1 as heard so many different answers,need to be sure before buying ?.
asked 1 year, 4 months ago
t vass
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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answer 1
Hi,

Unfortunately, Samsung cannot provide technical advice regarding third party applications, nor can we guarantee compatibility with any application not developed by Samsung.

Ultimately, it is the responsibility of the third party developer to ensure their applications are compatible with our devices.

We recommend you contact the developer of the Sky Go app to ensure its compatible with your Note 10.1 and its current version of the Android operating system.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
0points
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Question

settings will not allow me to access the Samsung keyboard. Hand writing is Off!

Settings won't allow me to access keyboard and handwriting recognition is off.. cannot use it even if I write in the space.
asked 1 year, 4 months ago
Isabel Jimenez Acquarone
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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Question

Problem with the tablet , will not charge!.

asked 1 year, 4 months ago
David Lorenzo
on Galaxy Note 10.1 3G & Wi-Fi (Grey)
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