Search Samsung

Looking for Answers about samsung Galaxy Note II (White)?

Choose a Category
Accessories(Q:4 A:3)
Business products(Q:3857 A:2042)
Business Monitor(Q:6 A:3)
Mobile Devices(Q:3551 A:1841)
Galaxy Note(Q:1106 A:612)
Galaxy tab(Q:748 A:419)
Smartphone(Q:1697 A:810)
Notebook PC(Q:290 A:192)
SMART Signage(Q:2 A:2)
Camera & Camcorder(Q:311 A:193)
Home Appliance(Q:279 A:169)
Home Appliances(Q:184 A:120)
Memory/Storage(Q:49 A:43)
Mobile Devices(Q:6571 A:4531)
Mobile Phone(Q:8544 A:5444)
Notebooks/Display(Q:466 A:360)
PC & Office(Q:882 A:573)
Print Solutions(Q:74 A:43)
Storage(Q:61 A:42)
TV & AV(Q:2821 A:1737)
TV / Audio / Video(Q:919 A:633)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Recent Question:
my galaxy note2 is not woriking well since my last software update.
Recent Question:
Explanation of model difference in the 2014 models
Recent Question:
what kind of memory card can I use on this tablet?
Questions with Most Recent Answers
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Question:
my galaxy note2 is not woriking well since my last software update.
Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Question:
what kind of memory card can I use on this tablet?

Customer Questions & Answers for
samsung Galaxy Note II (White)

Discover the freedom to be creative wherever you are. The Samsung Galaxy Note II is the ultimate on-the-go creativity tool. You can bring your ideas to life and boost your productivity with the enhanced S Pen and digital tools like Easy Clip, Popup Note and more. Its bright and clear 5.5-inch HD Super AMOLED screen also lets you enjoy all your entertainment in high-definition. You can even preview images without touching the screen or opening any folders, thanks to Air View, which lets you see pictures simply by hovering over them with the S Pen.
Customer Questions & Answers:
239 Questions
 | 
128 Answers
Overall Rating:
4.85 out of 5
4.8
out of
5

Questions & Answers for samsung Galaxy Note II (White)

Question

Can I use same charger for all samsung mobile and tablet devices?

Expert opinion required. Can I use same charger for all samsung mobile and tablet devices. Like s3, note 2, note 10.1 and tab 4?
asked 1 week, 5 days ago
jinnykjohny
Qatar
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

We recommend only using the charger that came with the device.

Thanks.
answered 1 week, 2 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

New tag collected?!?!?

I keep getting notifications randomly saying "New tag collected". How do I stop this?
asked 2 weeks ago
Mr Get WiLD!
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

This is caused by the NFC capability of your device. Turning off NFC should stop this happening.

Hope this helps.
answered 1 week, 6 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

One of our note 2 has updated to kitkat but not the other. Why is this?

We have 2 galaxy note 2s one updated to kitkat today but my one shows no updates. Why is this?
asked 2 weeks, 4 days ago
Drewster
Cornwall
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

It may be a case of keep checking the software update section of the device for the update.

Hope this helps.
answered 2 weeks, 2 days ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

when will the uk kitkat update be released for the note 2?

the kitkat update is out in so many places around the world and still theres no sign no word nothing about it coming to UK or when its coming
asked 2 weeks, 5 days ago
shahid.ali
United kingdom
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
My UK Note 2 has now received the KitKat 4.4 update, had no information from Samsung whatsoever when I posted on here, got the same response that you did!
Check the update section on your phone and you should find it there now.
answered 1 week ago
Dazzlin
0points
0out of 0found this answer helpful.
answer 2
Hi Shahid,

I'm afraid there is no information on Kitkat updates at the moment. Please keep searching on your Note 2 for updates. Thank you
answered 2 weeks, 5 days ago
Samsung E-Support
-6points
0out of 6found this answer helpful.
Question

When will the 4.4 UK update be coming out?

asked 2 weeks, 6 days ago
Dazzlin
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
My Note 2 has now updated to KitKat 4.4, no information from Samsung whatsoever, I just kept checking the update section on my phone after I saw that someone else said their phone had received KitKat.
answered 1 week ago
Dazzlin
0points
0out of 0found this answer helpful.
answer 2
Hi,

I'm afraid we have no information on the KitKat 4.4 update at the moment. Please keep searching for updates on your device. Thank you
answered 2 weeks, 5 days ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

My video recordings on my Samsung Galaxy Note 2 will not play back consistent sound.Picture is fine but sound jumps on device & laptop.

The op system is Windows 7 on my laptops. I have tried several codecs etc but with no joy. Can anyone tell me how to playback recorded video footage from my Note 2 please?
asked 3 weeks, 5 days ago
Derek
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

my computer does not recognize my samsung gt n7100.. driver installation unsuccessfull . im using kitkat

my computer does not recognize my samsung gt n7100.. driver installation unsuccessfull . im using kitkat
asked 1 month, 3 weeks ago
carlox23
ph
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, please call a member of our Galaxy team who will be able to troubleshoot this issue with you on, 0330 726 7864.

Thanks
answered 1 month, 2 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

I have locked my Note 2 with a personal code but cant remember it. How can I unlock this?

This is my secondary phone and I havent used it in 5 months. I have unlocked the SIM but the code I thought would unlock the device isnt working.
asked 1 month, 3 weeks ago
jonlx
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, please call our Galaxy team on 0330 726 7864, so that we can run through some troubleshooting with you.

Thanks
answered 1 month, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

When will 4.4.2 UK update be out

Samsung Galaxy note 2 Kitkat update for UK
asked 2 months, 1 week ago
Shazmil
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

There is currently no release date for this update on the Note 2. Keep an eye on the Samsung website and Samsung Kies for future updates.

Hope this helps
answered 2 months, 1 week ago
Samsung E-support
-11points
0out of 11found this answer helpful.
Question

re samsung galaxy note 2 extremely slow after 4.3 update

After 4.3 update my device is so slow not responding to touch
always a delay 2sec sometimes 5sec delay. Battery dies out even quicker
apps are 65% slower how do I revert bk to the old os
asked 4 months ago
kamellectronics
bedford
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

After every firmware upgrade we recommend our customer perform a factory data reset to avoid such issues.

Instructions on how to do this are included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 3 months, 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my galaxy note2 is not woriking well since my last software update.

my phone turns on and turns off automatically. phone looses and restore network anytime. it plays funny.
asked 4 months ago
bhigesh
London
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

We recommend you try a factory reset on your device to resolve any software glitches you may be experiencing.

Please click on the link provided for instructions on resetting your device;

http://skp.samsungcsportal.com/inte...

Thanks
answered 3 months, 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

is samsang note 2 N7100 a tri-band phone?

cause i want use it in USA
asked 4 months, 1 week ago
SUE9107
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

The Note 2 is a Quad-band phone.

Thanks.
answered 4 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why cant I connect to Free Pub WIFI

When I try to log on to pub free wifi I always get the network connection is slow and I cant connect
asked 3 months, 2 weeks ago
Paul L
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Paul,

If your device is connecting to other Wi-Fi networks it would suggest the problem was with the individual Wi-Fi network itself rather than your phone.

Thanks
answered 3 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Do any of the handheld devices such as the Samsung Note II or Note III support remote charging?

Such as using the Qi touch charging device
asked 3 months, 2 weeks ago
Simon Hatfield
Warwick, UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Simon,

Samsung only manufacture a wireless charging kit for the Note 3 and S4.

To view the charging kit for the Note 3 please follow this link;

http://www.samsung.com/uk/consumer/mobile-devices/galaxy-note/accessories/EF-TN900BWEGWW

Thanks
answered 3 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

New software 4.3_0018 download e-mail not working well enough?

The older version e-mail used to sync extremely well with Hotmail and it was the main reason that I loved the Samsung add-on for android. However since the upgrade the e-mail does not sync automatically and sometimes even manually syncing does not sync the e-mail. After deleting the e-mail it is not always deleted from my Hotmail inbox and this means that when I log into the web version I have to re-delete e-mails that I have deleted from the note 2. The same happens when I delete from web version it does not delete from the app. Is there a way I can go back to the old version and if not can I expect a fix so that the app runs as smooth and brilliantly as it did the older version?
asked 5 months, 1 week ago
Nabeel
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Nabeel,

We recommend you contact our Galaxy Team on 0330 726 7864 so that we can check the settings of your email account with you.

Thanks.
answered 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

jelly bean upgeade for sim free note 2

Could you tell me if i should be able to upgrade my samsung galaxy note 2 to android 4.3 ?

It is a sim free phone and i am using pay as you go sim card on T-Mobile
asked 5 months, 4 weeks ago
Rchwha
Bournemouth
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Rchwha,

Yes the Note 2 is capable of being upgraded to 4.3.

Try upgrading your phone using Samsung Kies, download this using the link below;

http://www.samsung.com/uk/support/u...

Thanks.
answered 5 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

guarantee that Samsung provide

I would like to know what Samsung guarantee provides for there phones which is on contract with the provider of 02
asked 6 months ago
yusuf
london
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Yusuf,

Samsung provided a 24 month warranty on all our handsets, 12 months for the charger and 6 months each for the battery and earphones.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to connect phone to hub.

asked 6 months ago
David
Hereford
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi David,

Information on the Hub is included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Since I have updated my phone

It keeps crashing
asked 6 months ago
Carolann
Dudley westmidlands
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Carol- Ann,

Sorry to hear of the issues you are experiencing with your phone since its update.

However, please kindly note that old systems settings can be left on the phone after an update occurs, which is why we usually recommend a full factory reset after updating. If this isn’t done your device may begin to give false readings from system resources, or experience technical problems, which may explain the issue you are having.

You can perform a factory reset on your device by navigating to the following menu:

Settings > Backup and reset > Factory data reset

Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having.

If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 726 7864 who will be able to advise you further.

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you store music on the tablet

I have a Galaxy 2 P3110
asked 6 months ago
sbennett3
Devon UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Yes, you can store music on your Tablet.

Any music stored on this device will be found in My Files in your applications.

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
1 2 3 4 5 ... 12 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.