Search Samsung

Looking for Answers about samsung Galaxy Note II (White)?

Choose a Category
Accessories(Q:4 A:3)
Business products(Q:5453 A:3405)
Business Monitor(Q:7 A:3)
Mobile Devices(Q:5397 A:3365)
Galaxy Note(Q:1344 A:795)
Galaxy tab(Q:967 A:561)
Smartphone(Q:3086 A:2009)
SMART Signage(Q:4 A:3)
Camera & Camcorder(Q:421 A:285)
Home Appliance(Q:595 A:373)
Home Appliances(Q:347 A:208)
Memory/Storage(Q:45 A:37)
Mobile Devices(Q:6742 A:4545)
Mobile Phone(Q:10067 A:6528)
Notebooks/Display(Q:587 A:421)
PC & Office(Q:1233 A:795)
Print Solutions(Q:113 A:72)
Storage(Q:68 A:47)
TV & AV(Q:4081 A:2602)
TV / Audio / Video(Q:1213 A:861)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?
Recent Question:
my galaxy tab 3 not turning on or charging
Questions with Most Recent Answers
Question:
What does the Galaxy Note 10.1 pack include?Is the stylus included?and what type of memory card does it take? (SD, SDHC or does it accept both?)
Question:
Where can I find Hancom Office?
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Is this the 32GB or 64GB model being sold in the store?
Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?

Customer Questions & Answers for
samsung Galaxy Note II (White)

Discover the freedom to be creative wherever you are. The Samsung Galaxy Note II is the ultimate on-the-go creativity tool. You can bring your ideas to life and boost your productivity with the enhanced S Pen and digital tools like Easy Clip, Popup Note and more. Its bright and clear 5.5-inch HD Super AMOLED screen also lets you enjoy all your entertainment in high-definition. You can even preview images without touching the screen or opening any folders, thanks to Air View, which lets you see pictures simply by hovering over them with the S Pen.
Customer Questions & Answers:
254 Questions
 | 
141 Answers
Overall Rating:
4.838 out of 5
4.8
out of
5

Questions & Answers for samsung Galaxy Note II (White)

Question

How do I transfer data from a Note 1?

There seems to be two forms of Kies. One for Note 1 and one for Note 11. HOw can I transfer all data across?
asked 3 days ago
barnowl
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

This is making no sence for danngling the 4.4.4 update and says it not the model.

I know and it fustrating more when the update is there but not supported by that model. Too me does not make sence, and is like a kid in s sweet shop or a bull in the glass shop.
asked 4 days ago
Andrew
UK. Norfolk
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

others ways to hard reset

is there another option to run the shortcut is not recorvery vol up home and lock buttons? Unfortunately, after pressing the combination does not start recorvery window.
I have a problem the phone does not start, stop at flashing samsung log. I would like to do a hard reset. Please write the other way
asked 1 week, 4 days ago
Mateusz
London
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Mateusz,

Remove and re-insert the battery.
With the phone off, hold down the Volume Up, Menu and Power buttons at the same time for approximately 10 seconds.
Release the buttons when you see the Android logo. This will access the unlock/reset menu.
You can navigate through the unlock/reset menu using the volume buttons to scroll up and down and the power button to confirm selections. Scroll down and select Wipe Data/Factory Reset.
When prompted scroll down and select Yes - Delete All User Data.
The phone should reboot automatically. If it does not scroll to and select Reboot System Now.

If the unlock/reset menu does not appear, lease check out this link to find your nearest Samsung repair location http://www.samsung.com/uk/support/servicelocation/.

Hope this helps.
answered 1 week, 4 days ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

how i can share any type of file in my note 2 from computer plzZz..... tell hurry

asked 1 month, 1 week ago
aliriaz
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronise data between devices and find new apps. Please check out this link to download Kies; http://www.samsung.com/uk/support/usefulsoftware/KIES/.

Hope this helps.
answered 1 month ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

is it possible to restore a deleted photo of Galaxy Note II GT N7100 ?

asked 1 month, 1 week ago
Rebeca
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

I’m afraid if the photo wasn’t previously backed up, it cannot be restored.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Android L

Will note 2 get android L?
asked 1 month, 2 weeks ago
Marios Petridis
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

We currently have no information regarding the Lollipop 5.0 update on the Galaxy Note 2. Keep and eye on the Samsung website and social media pages for future releases.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

how i may charge my phone ?

HELP !! my phone do not charge since been updated to 4.3.
Dear Samsung team & Co, is it a joke ??? Since then my phone is useless
asked 1 month, 2 weeks ago
peter
london
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

android.process.acore has stopped. How do i fix

asked 3 months, 1 week ago
Sandman
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please check out this link to factory reset your Note 2 http://www.samsung.com/uk/support/skp/faq/1038376. Please ensure to back up all of your important data before trying this. Hope this helps.
answered 2 months, 3 weeks ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

My note I upgraded to 4.4.2. since then, when i use my s-pen I cannot swop from qwerty keyboard to handwriting to input text. how do i fix that?

asked 3 months, 3 weeks ago
hammar765
N. Ireland
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

Handwriting mode after 4.4.2 upgrade

Handwriting mode after the 4.4.2 upgrade stopped working.

Are there any plans to fix this?

How can I fix the issue?
asked 4 months ago
theodorous
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Note II. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Once you have performed the reset, try using the handwriting tool again. Please see page 47 of the user manual for guidance:

http://downloadcenter.samsung.com/content/UM/201408/20140822090608788/GT-N7100_UM_EU_Kitkat_Eng_Rev.1.0_140422.pdf

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.
answered 3 months, 4 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why doesnt my galaxy note 2 turn on?

My galaxy note 2 phone downloaded a software update today. Ran out of battery shortly after now will not charge. Does not Turn on when connected to mains and wont power up from a spare battery. Phone appears dead. Why?
asked 4 months, 3 weeks ago
D.butler75
Milton Keynes
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

I recommend trying a hard reset on your device. You can do this by following these steps:

- With the phone switched off, press and hold the Volume Up key and the Home key, then press and hold the Power key. At this point you should see the Android recovery screen.
- Scroll to Wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key.
- Scroll down to Yes, Delete User Data and select it.
- Back on the first screen, scroll down to Wipe Cache Partition and select it.
- Your factory reset is now complete.
- Go to Reboot System Now to restart the phone.

If this is unsuccessful then I advise that you contact your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Automatic Shut Down - Note ll (N7100)

Dear All

My Note-2 (N7100) is about 18 months old and was working fine till last week as now it is shutting down itself? every time it shut downs then I have take the battery out and put it back then it turn on and works fine but that is no good! Any help/advise please
asked 4 months, 3 weeks ago
Robin
Slough
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Robin, Have you checked your software for any updates? You can do this by; Going to the Home screen tap the Apps menu item> Drag screen to the left> Tap the Settings menu item> Tap the About device menu item> Tap the Software update menu item> Tap the Update menu item. Hope this helps.
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

When a fix will be available for 4.4.2 SD card issue?

After update to 4.4.2 Kitkat half of my applications are not working because they cannot access external SD card.
asked 4 months, 3 weeks ago
alexpackov
UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, Have you tried a factory reset? You can do this by; Making sure you back up your data before proceeding. From the Home screen touch Apps> Touch Settings> Touch the Accounts tab> Touch Back up and reset> Touch Factory data reset>Touch Reset device> Touch Erase everything. Hope this helps.
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Handwriting-to-text feature in Kitkat?

Since the upgrade to Android 4.4, handwriting-to-text has become useless. Only one line of text fits, space bar clears all entered text, delay before entering has become longer and spaces between words arent recognised. Am I missing something? Or is it possible to return to the useful version?
asked 4 months, 3 weeks ago
stanuel
London, UK
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Stanuel, have you tried doing a factory reset? Please check out this link to factory reset your Note 2 http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1038376.Please ensure that you back everything up first. Hope this helps.
answered 4 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my speaker stopped working suddenly.. It has not fallen down.. no water entered. I can speak on phone but it doesnt ring or play music in da speaker

my speaker stopped working suddenly.. It has not fallen down.. no water entered. I can speak on phone but it doesnt ring or play music in da speaker
asked 4 months, 3 weeks ago
annie
india
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend taking your Galaxy Note II to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 4 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I use same charger for all samsung mobile and tablet devices?

Expert opinion required. Can I use same charger for all samsung mobile and tablet devices. Like s3, note 2, note 10.1 and tab 4?
asked 5 months, 1 week ago
jinnykjohny
Qatar
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

We recommend only using the charger that came with the device.

Thanks.
answered 5 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

New tag collected?!?!?

I keep getting notifications randomly saying "New tag collected". How do I stop this?
asked 5 months, 1 week ago
Mr Get WiLD!
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

This is caused by the NFC capability of your device. Turning off NFC should stop this happening.

Hope this helps.
answered 5 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

One of our note 2 has updated to kitkat but not the other. Why is this?

We have 2 galaxy note 2s one updated to kitkat today but my one shows no updates. Why is this?
asked 5 months, 2 weeks ago
Drewster
Cornwall
on Galaxy Note II (White)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

It may be a case of keep checking the software update section of the device for the update.

Hope this helps.
answered 5 months, 1 week ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

when will the uk kitkat update be released for the note 2?

the kitkat update is out in so many places around the world and still theres no sign no word nothing about it coming to UK or when its coming
asked 5 months, 2 weeks ago
shahid.ali
United kingdom
on Galaxy Note II (White)
-2points
4out of 10found this question helpful.
Answer this Question
2 answers
Answers
answer 1
My UK Note 2 has now received the KitKat 4.4 update, had no information from Samsung whatsoever when I posted on here, got the same response that you did!
Check the update section on your phone and you should find it there now.
answered 5 months ago
Dazzlin
0points
1out of 2found this answer helpful.
answer 2
Hi Shahid,

I'm afraid there is no information on Kitkat updates at the moment. Please keep searching on your Note 2 for updates. Thank you
answered 5 months, 2 weeks ago
Samsung E-Support
-11points
0out of 11found this answer helpful.
Question

When will the 4.4 UK update be coming out?

asked 5 months, 2 weeks ago
Dazzlin
UK
on Galaxy Note II (White)
+12points
15out of 18found this question helpful.
Answer this Question
2 answers
Answers
answer 1
My Note 2 has now updated to KitKat 4.4, no information from Samsung whatsoever, I just kept checking the update section on my phone after I saw that someone else said their phone had received KitKat.
answered 5 months ago
Dazzlin
-1point
1out of 3found this answer helpful.
answer 2
Hi,

I'm afraid we have no information on the KitKat 4.4 update at the moment. Please keep searching for updates on your device. Thank you
answered 5 months, 2 weeks ago
Samsung E-Support
-15points
1out of 17found this answer helpful.
1 2 3 4 5 ... 13 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.