Discover the freedom to be creative wherever you are. The Samsung Galaxy Note II is the ultimate on-the-go creativity tool. You can bring your ideas to life and boost your productivity with the enhanced S Pen and digital tools like Easy Clip, Popup Note and more. Its bright and clear 5.5-inch HD Super AMOLED screen also lets you enjoy all your entertainment in high-definition. You can even preview images without touching the screen or opening any folders, thanks to Air View, which lets you see pictures simply by hovering over them with the S Pen.
My UK Note 2 has now received the KitKat 4.4 update, had no information from Samsung whatsoever when I posted on here, got the same response that you did! Check the update section on your phone and you should find it there now.
answered 1 week, 2 days ago
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I'm afraid there is no information on Kitkat updates at the moment. Please keep searching on your Note 2 for updates. Thank you
New software 4.3_0018 download e-mail not working well enough?
The older version e-mail used to sync extremely well with Hotmail and it was the main reason that I loved the Samsung add-on for android. However since the upgrade the e-mail does not sync automatically and sometimes even manually syncing does not sync the e-mail. After deleting the e-mail it is not always deleted from my Hotmail inbox and this means that when I log into the web version I have to re-delete e-mails that I have deleted from the note 2. The same happens when I delete from web version it does not delete from the app. Is there a way I can go back to the old version and if not can I expect a fix so that the app runs as smooth and brilliantly as it did the older version?
Sorry to hear of the issues you are experiencing with your phone since its update.
However, please kindly note that old systems settings can be left on the phone after an update occurs, which is why we usually recommend a full factory reset after updating. If this isn’t done your device may begin to give false readings from system resources, or experience technical problems, which may explain the issue you are having.
You can perform a factory reset on your device by navigating to the following menu:
Settings > Backup and reset > Factory data reset
Please note you will lose all applications and saved data, including your Google account, so ensure that you back up your device prior to performing the reset. This may help resolve any issues you are having.
If you continue to experience these issues after the reset please contact our Technical Support Team for further assistance on 0330 726 7864 who will be able to advise you further.