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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Recent Question:
my galaxy note2 is not woriking well since my last software update.
Recent Question:
Explanation of model difference in the 2014 models
Recent Question:
what kind of memory card can I use on this tablet?
Questions with Most Recent Answers
Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Question:
my galaxy note2 is not woriking well since my last software update.
Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Question:
what kind of memory card can I use on this tablet?
Question:
Explanation of model difference in the 2014 models

Customer Questions & Answers for
samsung Galaxy Note II

Discover the freedom to be creative wherever you are. The Samsung Galaxy Note II is the ultimate on-the-go creativity tool. You can bring your ideas to life and boost your productivity with the enhanced S Pen and digital tools like Easy Clip, Popup Note and more. Its bright and clear 5.5-inch HD Super AMOLED screen also lets you enjoy all your entertainment in high-definition. You can even preview images without touching the screen or opening any folders, thanks to Air View, which lets you see pictures simply by hovering over them with the S Pen.
Customer Questions & Answers:
161 Questions
 | 
71 Answers
Overall Rating:
4.856 out of 5
4.9
out of
5

Questions & Answers for samsung Galaxy Note II

Question

what is the back cover made from

I want to 24k plate my note 2 and wondered what material the back cover is made from, aluminium or plastic?
asked 1 year, 3 months ago
raverrikki
Birmingham, UK
on Galaxy Note II
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Question

when will N7105 (sim free ) galaxy note 2 (UK) get 4.1.2 update?

asked 1 year, 3 months ago
dixonr2
Merseyside
on Galaxy Note II
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Question

Is Galaxy Note II flash enabled.

will I be able to watch flash videos?
asked 1 year, 3 months ago
Flash Help
on Galaxy Note II
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Question

the Galaxy note 2 has taiwanese font????

I am a taiwanese and i need to use taiwan types of keypad i don't know is it has or not
asked 1 year, 2 months ago
saeng
UK
on Galaxy Note II
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Question

is there any international warranty with note 2?

asked 1 year, 2 months ago
virenwaldia
India
on Galaxy Note II
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Question

When will the Galaxy Note II be released in 32GB or 64GB internal memory sizes in the UK?

When first announced the Galaxy Note II was said to be coming in 16/32/64 GB internal memory sizes. Almost every review, inside and outside the UK says it will have this. Since the version of Android it runs does *not* let you move Apps to the SD card you must use the internal storage for these. Whenever asked Samsung UK says "We just don't know." which is pretty useless. Could you pretty please find out from Samsung HQ when a larger internal memory size will be released in the UK? I want to buy it, I really do, but I've been hanging on for months waiting and will not buy the 16GB version and instead go for a different phone entirely from a more responsive company. I just want an actual answer to this straightforward and simple question. If the answer is 'Never' and you have confirmed that with Samsung HQ, then tell me that, otherwise don't palm me off with some 'We're not sure' kind of answer, please. I want an approximate date (month/year) or 'Never'. I would happily become one of your customers if you just did release what you said you were going to release.
asked 1 year, 2 months ago
jamesC
Oxford, UK
on Galaxy Note II
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Question

are there compatable bluetooth keyboards suitable for the Note II?

Such as the Microsoft Bluetooth Mobile Keyboard 5000? or AdventK512?
asked 1 year, 2 months ago
wardywilbury
Lancaster
on Galaxy Note II
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Question

is the galaxy note 2 hearing aid compatible?

what level of interference am i likely to experience?
asked 1 year, 2 months ago
Byron
Pontypridd
on Galaxy Note II
+1point
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Question

For the Micro SD Card, What class is recommended?

asked 1 year, 2 months ago
billyyhman
on Galaxy Note II
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Question

How do I delete Instant Uploads from my phone?

I had taken some pics awhile ago and and these certain pics transfered to an instant upload folder and now I cant delete them..I have tried everything from clearing my cashe to deleting all the pics off my chip and they still there...help
asked 1 year, 2 months ago
choas9173
Macomb, MI
on Galaxy Note II
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Question

When can i buy note II LTE N7105 32G?

if i find it, i buy today on sim free, but i wanted with a least 32g internal memory. and LTE version
asked 1 year, 2 months ago
simplu_leo
essex
on Galaxy Note II
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Question

Samsung Galaxy Note II bought in the UK, sim free. Do you think it would work in the United States?

asked 1 year, 2 months ago
Adrian
Manchester, UK
on Galaxy Note II
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Question

Samsung Galaxy Note 2 pictures gallery does not rotate picture or video when turn the phone onto horizontal position

I have galaxy note 2 which works perfectly after purchasing, after updating to version 4.1.2 and especialy updating 2 more times ( two updates at the same time) it got 1 annoying problem. When open the pictures shortly after booting the phone everything is normal picture is displayed well, turning the phone onto horizontal postion the picture is rotated horizontaly too but after 1 day and about 18 hours after booting the picture opened by gallery now cannot be rotated when we turn the phone onto horizontal position. If we want it rotate while turning the phone we have to reboot the phone again. Please advice me how to solve this problem. Before small updating as stipulated by samsung for more stable system this problem was not found. Thanks so much for solution.
asked 1 year, 2 months ago
kieuminhvn
Vietnam
on Galaxy Note II
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Question

Delete Empty Messages

I had two problems

1) When a delete a particular/unknown contacts message, message is deleted and create a new empty message for that particular/unknown contact.
I am not able to delete that empty message.

Currently i am having
Android version - 4.1.2
Baseband Version - N7100DDDLK6
Kernel version - 3.0.31-6.79347
Build Number - JZO54K.N7100XXDMB2
2) I am not able to sync my gmail id (One is already configured and tried to configure new gmail id)
asked 1 year, 2 months ago
Manoj
India
on Galaxy Note II
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Question

can i get my outlook emails on it

asked 1 year, 1 month ago
bobpod
uk
on Galaxy Note II
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1 answer
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answer 1
Hi bobpod,

Yes go to Settings>Accounts>Add account and perform a manual email set up.

Thanks.
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How good is music quality?

I am a long term HTC fan but I am seriously considering changing to the Note 2. However I listen to a lot of music on my phone and am worried about leaving HTC with superb beats audio music quality if the Samsung music is not up to the same high quality.
asked 1 year, 1 month ago
HTC or Samsung?
Rugby, England
on Galaxy Note II
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1 answer
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answer 1
Hi,

Music quality is excellent. Try it out at a local mobile phone retailer.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
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Question

Charging with USB 3.0

Does I allowed charge my phone via usb 3.0 and transfer information?
asked 1 year, 1 month ago
Kestutis
on Galaxy Note II
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1 answer
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answer 1
Hi Kestutis,

Using a USB 3 port to charge this phone will not cause any damage or problems to the phone.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How to delete 'upload photos' from gallery? How to open 2 applications at the same time?

Got Note 2 LTE 4G mobile recently. Taken some photos and deleted them from gallery. However, a folder called 'upload photos' was in gallery created automatically on its own. Please tell me step by step how to delete this function of creating upload photos and how to delete this album.

Please send information of how to open 2 applications at the same time.

Thanks a lot!
asked 1 year, 1 month ago
Mary
on Galaxy Note II
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1 answer
Answers
answer 1
Hi Mary,

The exact application that is uploading pictures should be listed on the album or photo names. Just use the menu and settings for that app to stop uploading. To open 2 applications at once you hold in the back button to show the multi window pane. When you do this please drag the multi window apps into the main screen by holding them down until they hover and can be moved.

Thanks.
answered 1 year ago
Samsung E-Support
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Question

CAN I USE MY UK Galaxy NOTE 2 IN jAPAN

I am travelling to Japan for 3 weeks and want to take my Note 2 and buy a sim card there. Will the frequency/bandwith be the same and can I use my phone in Japan?
asked 1 year ago
izzi
uk
on Galaxy Note II
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1 answer
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answer 1
Hi Izzi,

This would entirely depend on the network operator and the frequencies they transmit on.

Thanks.
answered 1 year ago
Samsung E-Support
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Question

Hi, is Galaxy considering making their smartphones with metal cases instead of plastic? Thank you!

asked 1 year ago
Parid
UK
on Galaxy Note II
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1 answer
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answer 1
Hi Parid,

Thank you for your suggestion, but we are unable to confirm any specifications of any new products before release.

Thanks.
answered 1 year ago
Samsung E-Support
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