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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Recent Question:
my galaxy note2 is not woriking well since my last software update.
Recent Question:
Explanation of model difference in the 2014 models
Recent Question:
what kind of memory card can I use on this tablet?
Questions with Most Recent Answers
Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Question:
my galaxy note2 is not woriking well since my last software update.
Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Question:
what kind of memory card can I use on this tablet?
Question:
Explanation of model difference in the 2014 models

Customer Questions & Answers for
samsung Galaxy Note II

Discover the freedom to be creative wherever you are. The Samsung Galaxy Note II is the ultimate on-the-go creativity tool. You can bring your ideas to life and boost your productivity with the enhanced S Pen and digital tools like Easy Clip, Popup Note and more. Its bright and clear 5.5-inch HD Super AMOLED screen also lets you enjoy all your entertainment in high-definition. You can even preview images without touching the screen or opening any folders, thanks to Air View, which lets you see pictures simply by hovering over them with the S Pen.
Customer Questions & Answers:
161 Questions
 | 
71 Answers
Overall Rating:
4.856 out of 5
4.9
out of
5

Questions & Answers for samsung Galaxy Note II

Question

Microsoft Office Compatibility

Can I seamlessly transfer Word or Excel files from a PC to the Note II and display them and modify them?
asked 1 year, 6 months ago
Spinney
Oxshott England
on Galaxy Note II
0points
0out of 0found this question helpful.
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0 answers
Answers
This question currently has no approved answers.
Question

4G

Dear Sir Madom
I'm waiting for samsung galsxy note 2 for a long time, I sow samsung note 2 unpacked in berling, in that relase date I sow you giving 4G for galaxy note 2, but now when I see the spec in your site they not telling about 4G so is the note 2 comes with 4G for UK custemors ?
Thanks
asked 1 year, 6 months ago
Dilan
UK
on Galaxy Note II
-3points
2out of 7found this question helpful.
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4 answers
Answers
answer 1
Note 2 N7100 2G/3G only
Note 2 N7105 2G / 3G / 4G - 4G band may vary depending on market product is sold in
answered 1 year, 6 months ago
justcarkits
+1point
2out of 3found this answer helpful.
answer 2
Nino.

EE is doing LTE 4g. In the coming weeks.
answered 1 year, 6 months ago
nasser
Manchester UK
-4points
0out of 4found this answer helpful.
answer 3
Based on the info released today by ee, it will run on their 4g network, which is 1800Mhz. I'm guessing, however, that that means it wont be able to run on the european 4g networks when roaming, as they are all going to be 800Mhz.
answered 1 year, 6 months ago
Fatalbert
-1point
2out of 5found this answer helpful.
answer 4
The 4G network isn't available in the region yet,if you wish to get LTE 4G network,you'll need to go to Hong Kong or the U.S to get it,but for sure,galaxy note 2 won't be releasing a 4G version in UK at the moment.
Thank you
answered 1 year, 6 months ago
nino199777
uk
-9points
2out of 13found this answer helpful.
Question

Is the Samsung Galaxy Note 2 4G compatable?

I was wondering if the Galaxy Note 2 is compatable with the UK t mobile Everything Everywhere network?
asked 1 year, 6 months ago
CovLad
Coventry
on Galaxy Note II
+4points
5out of 6found this question helpful.
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2 answers
Answers
answer 1
Network
• 3G: HSPA +21Mbps (HSDPA 21Mbps/HSUPA 5.76Mbps)
• 4G LTE: 100Mbps/50Mbps (HSDPA 42Mbps/HSUPA 5.76Mbps)
answered 1 year, 6 months ago
Pritch
-12points
5out of 22found this answer helpful.
answer 2
According to the 'Tech Specs' page for the Note II here on the Samsung Website, the Note II will be compatible on 'EDGE / GPRS (850 / 900 / 1800 / 1900MHZ)'. Everything Everywhere's 4G network will run on 1800MHZ from the 15th October 2012, so my assumption will be that it will be available on 4G from the 15th October on Orange or T-Mobile. But....i'm just assuming, would be nice if Samsung themselves could confirm/deny this.
answered 1 year, 6 months ago
Pritch
+7points
13out of 19found this answer helpful.
Question

When will the LTE version of the note 2 be released?

I want to know what time of the year the lte version of the note 2 will hit the market.
asked 1 year, 6 months ago
peter
erith london
on Galaxy Note II
0points
1out of 2found this question helpful.
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2 answers
Answers
answer 1
No, this isn't the LTE version - I made the mistake of getting this version (N7100), after the salesperson assured me it was 4G. Luckily I was able to get a refund. The LTE version (N7105) should be being released by the end of October in the UK.
answered 1 year, 6 months ago
punnuggets
London
+2points
2out of 2found this answer helpful.
answer 2
This is already the LTE version :)
answered 1 year, 6 months ago
Spencer
UK
-4points
2out of 8found this answer helpful.
Question

Will the galaxy note II be able to watch netflix and will it have adobe flash ?

asked 1 year, 6 months ago
fish40
on Galaxy Note II
-1point
1out of 3found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Two answers: (a) While JellyBean does *not* offer Adobe Flash out of the box, in the UK, the BBC have an arrangement with Adobe that has extended the time it is available in the UK Play Store as it is indispensable for using iPlayer.
Even if you are not UK-based, the .apk file can be found by Googling/ going to xda-developers site and installing manually ("side-loading"). The only thing to be aware of is that Adobe have stopped development of Flash on mobile devices and thus there will not be any further updates or security patches.
answered 1 year, 6 months ago
GeorgyP
UK
-2points
0out of 2found this answer helpful.
answer 2
From what I understand Jelly Bean does not support Flash but my Jelly Bean Nexus 7 plays netflix and BBC iplayer just fine.
answered 1 year, 6 months ago
Fyberoptyx
+1point
1out of 1found this answer helpful.
Question

Would the Galaxy Note II support a 64GB Micros SDXC card?

If not what will it support?
asked 1 year, 6 months ago
mhamdan
London
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The original Note does so I would have thought the II will.
answered 1 year, 6 months ago
fester61
Milton Keynes
-3points
0out of 3found this answer helpful.
Question

When will the 64gb version be released in the uk?

asked 1 year, 6 months ago
flynn
on Galaxy Note II
0points
2out of 4found this question helpful.
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1 answer
Answers
answer 1
Wouldn't hold your breathe. The S3 has been out since may and still no sign of the 64gb version. I want the 32gb version.
answered 1 year, 6 months ago
skibum-za
UK
+4points
6out of 8found this answer helpful.
Question

Is this LTE compatable ? Seems nobody wants to answer, wonder why

Being a contract is 24 months we need to choose wisely
asked 1 year, 6 months ago
Jason
on Galaxy Note II
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
If you buy this fone from EE. You will be able to get the LTE version of this phone. EE is launching the 4G network on the 1800MHZ frequency. But if you get the phone now, you may not be able to use it for other networks and the new frequency bands available next year. Everyone in UK who isn't sure how the network works. The 4G LTE will be launched next year with 2 new Frequency Bands, 800MHZ and 2600MHZ....So when you see the specification of the phones, you need to check if these frequencies are compatible. If i was you Jason, i would wait till middle of next year. Thats when we will know about the auction results. And by then the mobile phone manufacturers will come with phones that support these bands..If your contract is getting over anytime till the next of may...just simple carry it on as a One month rolling contract. by June next year, you wil have a clear picture about the network. I am on Three at the moment and i doubt i will move because i tether using a Galaxy S2, i easily am getting about 12 to 14mbps, so i am not bothered...
answered 1 year, 5 months ago
zipher16
Crawley
+3points
3out of 3found this answer helpful.
Question

can i get my outlook emails on it

asked 1 year, 1 month ago
bobpod
uk
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi bobpod,

Yes go to Settings>Accounts>Add account and perform a manual email set up.

Thanks.
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How good is music quality?

I am a long term HTC fan but I am seriously considering changing to the Note 2. However I listen to a lot of music on my phone and am worried about leaving HTC with superb beats audio music quality if the Samsung music is not up to the same high quality.
asked 1 year, 1 month ago
HTC or Samsung?
Rugby, England
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Music quality is excellent. Try it out at a local mobile phone retailer.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Charging with USB 3.0

Does I allowed charge my phone via usb 3.0 and transfer information?
asked 1 year, 1 month ago
Kestutis
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kestutis,

Using a USB 3 port to charge this phone will not cause any damage or problems to the phone.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How to delete 'upload photos' from gallery? How to open 2 applications at the same time?

Got Note 2 LTE 4G mobile recently. Taken some photos and deleted them from gallery. However, a folder called 'upload photos' was in gallery created automatically on its own. Please tell me step by step how to delete this function of creating upload photos and how to delete this album.

Please send information of how to open 2 applications at the same time.

Thanks a lot!
asked 1 year, 1 month ago
Mary
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Mary,

The exact application that is uploading pictures should be listed on the album or photo names. Just use the menu and settings for that app to stop uploading. To open 2 applications at once you hold in the back button to show the multi window pane. When you do this please drag the multi window apps into the main screen by holding them down until they hover and can be moved.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

CAN I USE MY UK Galaxy NOTE 2 IN jAPAN

I am travelling to Japan for 3 weeks and want to take my Note 2 and buy a sim card there. Will the frequency/bandwith be the same and can I use my phone in Japan?
asked 1 year, 1 month ago
izzi
uk
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Izzi,

This would entirely depend on the network operator and the frequencies they transmit on.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Hi, is Galaxy considering making their smartphones with metal cases instead of plastic? Thank you!

asked 1 year, 1 month ago
Parid
UK
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Parid,

Thank you for your suggestion, but we are unable to confirm any specifications of any new products before release.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Multi Window

my samsung galaxy note 2 GT N7100 has the multi window, but it these not have the edit on it, so i can not edit any thing on the multi window. how can that get it fix or get it on there. thanks
asked 1 year, 1 month ago
kalow
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kalow,

Applications have to have multi window support to appear in the multi window pane.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is the screen readable outdoors, in sunlight? Are reflections a problem?

asked 1 year ago
Steve
UK
on Galaxy Note II
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Steve,

The screen is readable, so it will automatically adjust to the brightness outside or you can manually turn up the brightness.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

RECOVER ACCIDENTALLY DELETED PHOTOS/VIDEOS

HELP! I have accidentally deleted a video I took of my daughters first school play.Is there any way I can recover this?
asked 1 year ago
michelle
uk
on Galaxy Note II
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Michelle,

Unless the video had been backed up prior to deltetion then unfortunately the lost video will not be retrieved.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Galaxy note 2 and sd card promblem

I recently bought a new galaxy note 2 and a new sandisk 32gb sd card. It worked perfectly but a few weeks ago i got the message "sd card removed" then "preparing sd card" "blank sd card". My phone hasnt only erased everything but it had killed my sd card which now cannot be recognised in any device. If you google you will see that i am only one of MANY that this has happened to. Can you please help me?
asked 1 year ago
Jodie
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jodie,

To stop this from happening again I would suggest backing up your Note 2 with Samsung KIES and performing a factory data reset-Settings>Backup and Reset>Factory data reset.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

cant access top bar on phone ....doesnt drag down. Didnt change settings (deliberately). How do I bring it back?

asked 1 year ago
Traci
South Africa
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Traci,

Please backup your phone using Samsung KIES and perform a factory reset followed by a restore using KIES to resolve this.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how do I close the apps after I'm finished with them

galaxy note s
asked 1 year ago
homeworker
on Galaxy Note II
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Homeworker,

Go to Settings > Applications > Select app you wish to close > Press 'Stop'.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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