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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?
Recent Question:
my galaxy tab 3 not turning on or charging
Questions with Most Recent Answers
Question:
What does the Galaxy Note 10.1 pack include?Is the stylus included?and what type of memory card does it take? (SD, SDHC or does it accept both?)
Question:
Where can I find Hancom Office?
Question:
can you make calls on the note 10.1 and use it like a phone
Question:
Is this the 32GB or 64GB model being sold in the store?
Question:
I have a S3 phone. How do I 'tether' a wifi note 10.1 2014 edition to it, to be able to get emails etc?

Customer Questions & Answers for
samsung Galaxy Note

The revolutionary Samsung Galaxy Note is the size of a phone but delivers the productivity of a PC. Using touch or super-sensitive S-Pen input, you can sketch, write, and capture or crop elements from any screen quickly and easily. Meanwhile, a large 5.3” HD Super AMOLED display offers the ultimate immersive experience. The 1.4GHz dual core processor and HSPA+ internet speeds of up to 21Mbps make sure you’ve got the power you need, too. Choose the Samsung Galaxy Note and feel free to do whatever you like, wherever you are.
Customer Questions & Answers:
360 Questions
 | 
203 Answers
Overall Rating:
4.635 out of 5
4.6
out of
5

Questions & Answers for samsung Galaxy Note

Question

how to sync contacts with facebook on galaxy gt n 7000

i want to sync my contact with facebook. but whenever i press sync now it show sync is disabled. any solution please?
asked 1 month, 2 weeks ago
sadam
on Galaxy Note
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Question

why does my gt-n7000 keep switching itself off so many times daily

When I get sent text, email, whatsapp or anything else when its switched itself off,,,,I never receive them
Got my sons and friends (who are right beside me)to message me when its switched itself off,,,and Nothing comes thro when.I.switch it bac On
Which is only possible to do so by removing battery, replacing and rebooting
asked 2 months, 3 weeks ago
shaznie
Glenrothes
on Galaxy Note
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1 answer
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answer 1
Hi Shaznie, Due to the nature of this issue. Please check out this link to find your nearest support centre http://www.samsung.com/uk/support/supportcentres/. Our engineers will be happy to take a closer look. Hope this helps.
answered 2 months, 2 weeks ago
Samsung E-Support
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Question

phone wont switch on since samsung account update

samsung kept sending account updates to my phone and after it updated it switched off and has not switched back on since, basically it has killed my phone, it may be over 3 years old but its worked perfectly fine consistantly, i tried taking everything out and putting it back in and it wont switch on, i have a spare battery and tried it in it but it didnt work either, i cant manualy factory reset it either, please can you advice what i can try now to fix it, thanks julie
asked 5 months, 1 week ago
fizziebabes
uk
on Galaxy Note
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your device.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 5 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Galaxy Note has just gone dead. It doesnt charge or switch on. Ive checked charger and battery. Can this be fixed or is it totally dead?

Will it require a dead phone reboot? What is the likelihood of my data being lost?
asked 7 months ago
Matiur
London
on Galaxy Note
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

System UI stopped working, Help!

HELP! I tried a factory reset, now my phone wont reboot. I just a message saying Sysem UI stopped working
asked 8 months ago
justan71
UK
on Galaxy Note
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1 answer
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answer 1
Hi.

I'd recommend taking the device to be inspected by a Samsung engineer at one of our service centres. You can find your nearest service centre using the locator in the link provided.

Thanks.

http://www.samsung.com/uk/support/servicelocation/
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

When will Kitkat be available to download?

I need kitkat to be available to download/upgrade on to my note one to get the apps I needed for university.
asked 8 months ago
seachstar
uk
on Galaxy Note
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answer 1
Hi.

There is currently no release date for the Kitkat update on the Galaxy Note. Keep an eye on the Samsung website and social media pages for future software releases.

Thanks.
answered 8 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Which kies do I download for samsung Galaxy note 1 gtn7000, keeps saying doesnt supprt my device

Which kies do I download for samsung Galaxy note 1 gtn7000, keeps saying doesnt supprt my device
asked 8 months ago
Trea rafferty
Northern ireland
on Galaxy Note
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Question

standard note 1 apps

Hi I just wanted to know if the note one comes with Chaton, s memo and other apps for the s pen? If yes have do I get them back on my phone? I just brought myself a note but it dont have the apps on.
asked 8 months ago
parveen83
on Galaxy Note
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1 answer
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answer 1
HI Parveen.

These apps are available to download from the Galaxy apps store.

I hope this helps.
answered 8 months ago
Samsung E-Support
0points
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Question

note2 thinks my new bluetooth is on talk all the time so bluetooth battery runs out quickly checked bluetooth on other phones and works ok any fix

asked 9 months ago
larryc
uk
on Galaxy Note
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1 answer
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answer 1
Hi Larry,

Have you tried a factory reset on your Note 2? http://www.samsung.com/uk/support/skp/faq/1038376 Please ensure to back up all of your important data before trying this. I would also advise you to turn off your Bluetooth after use by going to; Settings > Bluetooth > Bluetooth Off. Hope this helps.
answered 9 months ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

My tablet is connected to the net but does not download

My tablet is connected to the net but does not download
asked 9 months ago
herdoktor
Chile
on Galaxy Note
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy Note. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

If the factory data reset does not improve the performance of your device then I advise taking your Galaxy Note to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

I hope this helps.
answered 9 months ago
Samsung Support
0points
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Question

I Have a Galaxy note II which went faulty when i downloaded the new Android S/W. Its a US phone anyone know how or where I can get it fixed.

SSN: -N7100GSMH
FCC ID :A3LGTN7100
S/N: R31C91CDKVJ
asked 9 months ago
Bighammo69
Cheshire
on Galaxy Note
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1 answer
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answer 1
Hi, I'm afraid that you will not be able to have your phone repaired in the U.K. Please check out this link to contact Samsung support in the U.S http://www.samsung.com/us/support/contact. Hope this helps.
answered 9 months ago
Samsung Support
0points
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Question

update gt-7000 without a sim card

I have an old samsung gt-7000 Android version 2.3.6 I have never installed a sim card as I do not wish to use it as a telephone. When I ask for the updates it requests that I insert a sim card. Is there any way to update via my PC or my wireless connection
asked 10 months ago
mandy
UK , Worcestershire
on Galaxy Note
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Question

computer dose not the phones usb conection

when plugged into computer the computer dose not recognize the device. Message reads usb device not recognized.
asked 10 months ago
Gunner01
united kingdom
on Galaxy Note
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Is USB debugging switched on your device? Go To Settings > Applications > Development > USB debugging and make sure this option is checked. Also you could try unplugging the USB deviceand then plugging is back into the PC. Have you tried downloading Kies? Kies connects your mobile phone to your PC, making it easier for you to synchronise data between devices. Please check out this link to download Kies http://www.samsung.com/uk/support/usefulsoftware/KIES/. Hope this helps.
answered 10 months ago
Samsung E-Support
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Question

Cant turn on as stuck on the Samsung logo on boot up. just had phone repaired to. Any ideas?

Cant turn on as stuck on the Samsung logo on boot up. just had phone repaired to.I had just charged it up to 100% battery power took it off charge and went to use it and it just turned itself on, now will not boot up past Samsung logo
asked 10 months ago
Bri69uk
England
on Galaxy Note
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what do you do I do when my android update fails?

My note will not take an android update.I tried with kies aswell hehehe it just says update failed
asked 11 months ago
dleed
uk
on Galaxy Note
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1 answer
Answers
answer 1
Hi,

Please check out this link to find your nearest service centre, http://www.samsung.com/uk/support/servicelocation/. The engineers will perform a full service on your Note and also complete a software update for you. Hope this helps.
answered 11 months ago
Samsung E-Support
0points
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Question

Is the note phone a good business smartphone

Im considering moving all my staff away from the 4s instead of the I phone 5,is the note a better smartphone for business,a lot of my older staff are not tech friendly
asked 11 months ago
Bruiser1974
Wicklow
on Galaxy Note
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1 answer
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answer 1
Hi.

The Galaxy Note is the device that is most geared towards business use. I've attached the page from our website giving more information about the note.

http://www.samsung.com/uk/business/business-products/mobile-devices/galaxy-note/GT-N7000ZBAXEU

However, with its larger screen and multi screen functionality which allows you to write an email while looking at a document, i'd recommend the note 3. I've also attached the webpage showing you the features of the Note 3.

http://www.samsung.com/uk/discover/mobile/galaxy-note-3-more-than-meets-the-eye/
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

MHL has stopped working

I now cannot view my phone on the TV through the HDMI - it flickered a couple of times and stopped working, I purchased another MHL (Correct one thinking it was that, tryed a new power lead and even a new HDMI lead and also tried it on another TV, yet there is still no joy.
My son tried his phone and it works a treat, I assume I may have something broken in the phone or I may need some software. Any ideas welcome.
asked 11 months ago
Peter
Wrexham
on Galaxy Note
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1 answer
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answer 1
Hi Peter,

You could try downloading Samsung Link https://play.google.com/store/apps/details?id=com.sec.pcw to view media through your Samsung TV. However, it might be worth getting your phone serviced by an engineer to see if any damage has been done. Please check out this link to find our service locations http://www.samsung.com/uk/support/servicelocation/ Hope this helps.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I download apps on samsung galaxy note n7000

How do u download apps on samsung galaxy note n7000
asked 1 year, 1 month ago
Maddy
Taunton
on Galaxy Note
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Maddy,

1. From the Home screen tap the Applications menu item.
2. Tap the Play Store menu item.
3. Tap the Search button.
4. Search for the App you would like to download and then tap the Search button.
5. Tap the App you would like to download.
6. Tap the install button.
7. Tap the accept button.
Hope this helps.
answered 1 year ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

How do I fix a False Unread Message notification on the icon?

My messenger says I have 4 unread messages yet i have checked the phone cleared the data and reset the phone but the False Unread Notification on the icon still remains
asked 1 year, 1 month ago
bonbon
London
on Galaxy Note
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Question

Is it harmful by turning on a shutdown GT-N7000 while charging the battery using a travel adapter?

asked 1 year, 1 month ago
Nicholas
on Galaxy Note
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1 answer
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answer 1
Hi Nicholas,

Due to the nature of this enquiry, we would need further information. Please call our Galaxy team on 0330 726 7864.

Thanks
answered 1 year, 1 month ago
Samsung E-support
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