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Most Recent Questions
Recent Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
Recent Question:
re samsung galaxy note 2 extremely slow after 4.3 update
Recent Question:
my galaxy note2 is not woriking well since my last software update.
Recent Question:
Explanation of model difference in the 2014 models
Recent Question:
what kind of memory card can I use on this tablet?
Questions with Most Recent Answers
Question:
Will the Galaxy Note 10.1 (2012 edition) receive the Android 4.3/ 4.4 update?
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my galaxy note2 is not woriking well since my last software update.
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re samsung galaxy note 2 extremely slow after 4.3 update
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what kind of memory card can I use on this tablet?
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Explanation of model difference in the 2014 models

Customer Questions & Answers for
samsung Galaxy Note

The revolutionary Samsung Galaxy Note is the size of a phone but delivers the productivity of a PC. Using touch or super-sensitive S-Pen input, you can sketch, write, and capture or crop elements from any screen quickly and easily. Meanwhile, a large 5.3” HD Super AMOLED display offers the ultimate immersive experience. The 1.4GHz dual core processor and HSPA+ internet speeds of up to 21Mbps make sure you’ve got the power you need, too. Choose the Samsung Galaxy Note and feel free to do whatever you like, wherever you are.
Customer Questions & Answers:
236 Questions
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120 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy Note

Question

How do I upgrade to ice cream sandwich when available?

asked 1 year, 11 months ago
Phone ranger
on Galaxy Note
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Samsung UK will confirm details regarding the Android 4.0 Ice Cream Sandwich update for Galaxy Note in due course. Thank you for your patience.
answered 1 year, 11 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

How many RAM in Galaxy Note?

How many RAM in Galaxy Note? I checked Samsung website, but not mentioned..
I got the brochure in Malaysia, two Tel-cos running road show the for Galaxy Note on 11-Nov-2011. In the brochure, it shows that the RAM is 8GB RAM?
Is it true? Thanks.
User submitted photo
asked 2 years, 5 months ago
Wayne
on Galaxy Note
0points
3out of 6found this question helpful.
Answer this Question
6 answers
Answers
answer 1
HEY! Guys. You have to include the 200mb of RAm allocated to the GPU. Graphics are integrated and share system memory. 200mb + 800MB is 1gb... (give or take)

LOTSA RAM.

My question, is what type of RAM? DDR?? or is there such a distenction in smart phones? What is the speed of the RAM i guess i'm asking. ROb
answered 2 years, 1 month ago
Bob-o-liscious
@ work
+6points
7out of 8found this answer helpful.
answer 2
1GB of RAM! Have you ever had a smartphone? Some amount of ram is used by system.
answered 2 years, 1 month ago
zviki
0points
1out of 2found this answer helpful.
answer 3
Unfortunately .. it has only 800 RAM.
I found my self fooled with this "Note", and I wish only I have the chance again and not buying this unit!
answered 2 years, 2 months ago
Sulaiman
-7points
1out of 9found this answer helpful.
answer 4
well, my friend had got note today. it had 16 GB memory and 800 MB ram. i thought it had 1 GB ram !!!
answered 2 years, 4 months ago
Jamie
Bangalore, India
+3points
6out of 9found this answer helpful.
answer 5
16GB or 32 GB depending on model of internal storage. 1GB ram.
answered 2 years, 4 months ago
SuperSteve
Long Island, NY, USA
0points
2out of 4found this answer helpful.
answer 6
i am pretty sure its 1GB , i found out this on a popular Uk phone shop site, the 8GB you found was probably the hard memory used to store files on like music, games etc...
answered 2 years, 5 months ago
Clarey
England
+3points
6out of 9found this answer helpful.
Question

HOW CAN I USE MY SAMSUNG GALAXY GT-I9100 3G-4G IN US? BOUGHT THIS ONLINE... BUT I REALLY WANT TO USE THIS PHONE HERE SO ANYONE PLEASE HELP ME

MY CARRIER IS T-MOBILE
asked 2 years, 5 months ago
buboy
on Galaxy Note
0points
0out of 0found this question helpful.
Answer this Question
3 answers
Answers
answer 1
On T-Mobile the best data speed will be slow EDGE, due to the fact it does not support the 1700mhz GSM frequency.

On ATT, it will run great on 3G, and HSPS+ since it has the compatible frequencies.
answered 2 years, 4 months ago
SuperSteve
Long Island, NY, USA
+3points
3out of 3found this answer helpful.
answer 2
I also bought my galaxy note online from UK and its UNLOCKED and works fine with me and you should not have any issues with your carrier regardless as your phone should came UNLOCKED as well...
answered 2 years, 5 months ago
mustang-elleanor
Australia
0points
2out of 4found this answer helpful.
answer 3
I bought my galaxy note from UK as well and works fine here in Australia as the phone comes cleanly UNLOCKED ... You should not have any issues as well ...
answered 2 years, 5 months ago
mustang-elleanor
Australia
-1point
1out of 3found this answer helpful.
Question

I am looking to upgrade phone - could someone pls tell me if you can synch outlook 2003 with the samsung galaxy note & if so, how user friendly is it?

asked 1 year, 11 months ago
Mish
on Galaxy Note
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
further to my earlier reply...(Outlook 2007)
I have discovered the source of the problems described, and the solution.
Right-click on the Kies application launch icon (shortcut) and select 'properties' at foot of drop-down list.
Then, from the 'shortcut' tab select 'advanced'. Ensure that 'Run as administrator' is NOT ticked. Save and exit
This should now allow Kies:
1) to run without tripping User Account Control password entry
2) to look at the local user Outlook data files (instead of at the Administrator account Outlook data files)

I have no idea why the install of Kies under non-administrator Windows user account should be set to 'Run as administrator' by default, and so lock itself to looking at the admin account's Outlook instead of the local user's However that is what was happening in my previous answer - Kies was only syncing a small sub-set of my Outlook contacts database because, unwittingly, that is all that was recorded in the Admininstrator's Outlook (which I don't use). The admin Outlook had picked up those contacts from a previous Kies sync of a Samsung feature-phone.

So now that it is working with Outlook 2007 I can happily report that Kies is not too bad. It has synced all my contacts, automatically got all the mobile/home/work phone numbers and email addresses sorted into correct corresponding fields in the phone (Galaxy Note UK). Also picked up contact notes, birthdays and anniversaries. The only fly in the ointment is that home address fields are in the wrong order.

Calendar entries also synced.

All fairly painless once working, with the caveat about home addresses.
answered 1 year, 10 months ago
Martin
+1point
1out of 1found this answer helpful.
answer 2
Don't count on it. I have Oulook 2007 and it does not work. When I first connected my brand new Galaxy Note (UK) via USB Kies I got the ICS update straight away, which was good.

But Kies sync to Outlook 2007 does not work at all for me, not in a meaningful way. Again, with the phone still virgin, no contact entries yet put into the phone, I synced to Outlook via USB, expecting to get my full Outlook contact database synced into the phone. This was one of my reasons for choosing Samsung - I do not want to sync via the cloud or via Google.

However, all I got was a selection of some of my Outlook contacts, only 88 out of over 360 contacts in Outlook synced to the phone. And of those, only the contact name and phone numbers copied over, no address details and only a very few email addresses. Worse still, many of the 88 entries are infact phantom duplicates (i.e. no duplicate exists in Outlook, but the contact is duplicated in the phone).

None of my existing calendar entries from Outlook synced to the phone - I have selected the option in Kies.

I have subsequently tried again, there is no improvement. And none of the calendar entries I have made in the phone copy over to Outlook either. I have updated Kies to the latest version, still no improvement. And to cap it all, Kies gives an error ["Object reference not set to an instance of an object" (fatal error)] when you exit the program. This error started with the previous Kies update and persists in the latest version. It was not present prior to that.

Not sure if they will post this reply, although I have kept it strictly factual and free of rancour. Unless the fact that my reply relates to Outlook 2007 whereas the question relates to 2003 is relevant? Surely Kies should work properly for both?
answered 1 year, 10 months ago
Martin
0points
0out of 0found this answer helpful.
answer 3
Hi Mish,
Yes you can indeed, you just have to download kies by accessing the following link and take the online instructions.

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP.
answered 1 year, 11 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Does galaxy note support 4g network?

Hi I am from UK and wondering if galaxy note support 4g network and if it does which version exactly support the 4g network ( UK or US version ) and thanks
asked 2 years, 5 months ago
ronaldo0o90
UK
on Galaxy Note
+4points
5out of 6found this question helpful.
Answer this Question
3 answers
Answers
answer 1
Hey, Just a pointer that (I think) the UK model is the GT-N7000 which isn't the LTE but if you go after the North America model, SGH-i717, that has the LTE technology and has the 4G with 1.5ghz CPU instead of 1.4
answered 2 years ago
Martin.L
UK
+1point
1out of 1found this answer helpful.
answer 2
It has LTE so shoudn,t be problem
answered 2 years, 3 months ago
drrajoo
India
-1point
0out of 1found this answer helpful.
answer 3
I was reading somewhere today that it does, capable of up to 21mb download speeds. might have been Cnet review
answered 2 years, 4 months ago
Paul
UK
0points
1out of 2found this answer helpful.
Question

about battery: how many hours can the Note last when suf internet?

asked 2 years ago
yanyan
uk
on Galaxy Note
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Hard question to answer, but heres a little comparison. My notes lasts around 3 times longer than my iPhone 4S did. Heavy use I get a day with around 10% battery left. Light use I get 3 days. Just remember to exits apps and release the ram.
answered 2 years ago
turtlehead
+4points
4out of 4found this answer helpful.
answer 2
Unfortunately there is no way to give a definitive answer on this, as internet usage will vary and internet services require different levels of power. The capacity of this battery is 2500mAh.
answered 2 years ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

Which version of Android does the Galaxy Note use and are there plans to upgrade it to the latest ICS

asked 2 years ago
paul
on Galaxy Note
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
The Galaxy Note runs Gingerbread, but will very soon have Ice cream Sandwich. With Gingerbread I find the phone is fast enough for all the tasks I throw at it and most importantly it's very stable.
answered 2 years ago
turtlehead
+3points
3out of 3found this answer helpful.
answer 2
Hi Paul.

This device comes preloaded with different versions of Android, dependent on which network branded device you purchase. There are plans for a future upgrade to Ice Cream Sandwich, however no date for this release has yet been announced.

For the latest information, please keep checking our news feed or visit your nearest retailer.

www.samsung.com/uk/news
answered 2 years ago
Samsung Service
+1point
3out of 5found this answer helpful.
Question

Putting music on the device is stressing me out!!!!!!

I'm running Lion on mac and I've installed Kies. It crashes or hangs for minutes and is really painful. I tried double twist which doesn't recognise my advice 100% of the time. I really love the Galaxy note, but this is becoming a massive hassle and is really putting me off the device. Why is it so difficult? Is there a simple and stress free way of putting music on? It's a real shame because iPhone fans will never jump ship as iTunes works way better. Samsung if your listening - please sort your software out.
asked 2 years ago
turtlehead
on Galaxy Note
+1point
1out of 1found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Unfortunately I'm still having problems. Shame as I really love this phone, but the software lets it down. Seems pointless that Samsung keep releasing phone after phone, but have no real software to back up their products.
answered 1 year, 11 months ago
turtlehead
+2points
2out of 2found this answer helpful.
answer 2
Have you tried the Songbird application?
answered 2 years ago
Mike Pinchen
Rochester, Kent
0points
0out of 0found this answer helpful.
Question

HELP I'M GOING MAD EVERYONE COMPLAINS ABOUT ECHO

Hi, I am my wits end with the Note GT-N7000, fantastic phone apart from the echo on the other end. Tried everything but to no avail. Anyone with any remedy answers are very welcome.
asked 2 years ago
Nelly1
on Galaxy Note
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Sorry to hear that you are having issue with this Nelly.

Can you please ensure that you are running the latest firmware version for your device by connecting to our Samsung KIES software. Available for download via www.samsung.com/uk/kies

Hope this works for you, if you require any further assistance, please contact our support team who will get this looked at for you.

0330 726 7864.
answered 2 years ago
Samsung Service
+2points
2out of 2found this answer helpful.
answer 2
I had an echo on an old phone which drove me crazy. Ended up being the case I had for it. If you don't have a case then your phone must be faulty as I don't get this.
answered 2 years ago
turtlehead
+1point
1out of 1found this answer helpful.
Question

I love the phone. Im just worried the size of it wont be practical? Does the phone look like a brick?:/

asked 2 years ago
Natalie.smart95
Hornsea
on Galaxy Note
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
This was the main reason I was put off buying the phone. I decided to bite the bullet and buy it. At first it seems big, but 1 week in you will never go back. I would only ever buy a phone of this size now. It makes the whole phone experience much better. I was waiting for the Galaxy S3, but it's not going to big enough now. Hope that helps.
answered 1 year, 11 months ago
turtlehead
UK
+3points
3out of 3found this answer helpful.
answer 2
Hi Natalie,

In reply to your question, the phone is 82.95mm wide and 146.85mm high 9.65mm in diameter. It is about the standard size of a Smartphone and, as it is rather slim, it is not very bulky.

We hope this information will be of some help to you.
answered 1 year, 11 months ago
Samsung Service
-2points
0out of 2found this answer helpful.
Question

Does Samsung Galaxy Note can read and type Chinese?

I'm wondering if someone can give me some information whether if I buy this handset in London it can read Chinese and can allow me type Chinese.
asked 1 year, 11 months ago
david
on Galaxy Note
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
I wanted to use Japanese language but it didn't come with my Galaxy Note. But I could download a language pack from Google App shop free, so if you haven't your desired optional languages in your Galaxy Note, it is worthwhile searching within the Google App store.
answered 1 year, 11 months ago
Craftybuddy
United Kingdom
0points
0out of 0found this answer helpful.
answer 2
I just bought mine here in Taiwan, and I can do Chinese on it. There's a very long list of languages to choose from, so I think Chinese is probably available on the UK phones, too.
answered 1 year, 11 months ago
Marla
Taiwan
0points
0out of 0found this answer helpful.
Question

Will this phone be updated to the IceCream Sandwich os?

asked 2 years, 1 month ago
Stevejeep
England
on Galaxy Note
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Yes it will. Samsung have promised to provide an upgrade to Ice Cream Sandwich for this phone in the near future.
answered 2 years, 1 month ago
Moandal
+5points
5out of 5found this answer helpful.
answer 2
Hi Steve, we can confirm that the Galaxy Note will receive the update to Ice Cream Sandwich. We will be begin the roll out for selected Galaxy devices starting first quarter 2012. Details here: http://bit.ly/uANhnt
answered 2 years, 1 month ago
Samsung Service
+8points
8out of 8found this answer helpful.
Question

Can galaxy note can read a PDF files?

asked 2 years, 1 month ago
taim
Denmark
on Galaxy Note
+3points
3out of 3found this question helpful.
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2 answers
Answers
answer 1
Yes it can, using the Polaris Office software that comes with the Note.
answered 2 years, 1 month ago
Moandal
+4points
4out of 4found this answer helpful.
answer 2
PDF files can indeed be opened on the Galaxy Note using Polaris Office or other third party applications available via the Android Marketplace.
answered 2 years, 1 month ago
Samsung Service
+4points
4out of 4found this answer helpful.
Question

Is galaxy Note is Provided With A-GPS, Glonass ( russian gps )

in iPhone 4s A-GPS, Glonass is provided and gives accurate location ! so our new cross over Note ! has the support of " Glonass " ?
asked 2 years, 5 months ago
BABU
Sivakasi
on Galaxy Note
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
yes of course
i work at samsung and im going to buy the note !
answered 2 years, 5 months ago
nathan
+5points
5out of 5found this answer helpful.
Question

Does 'Galaxy Note' which is bought in UK support LTE in another country? For example, South Korea, USA...

Does 'Galaxy Note' which is bought in UK support LTE in another country? For example, South Korea, USA...
asked 2 years, 5 months ago
Kieun
London
on Galaxy Note
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
No, the International version does not have LTE radios. Also, even if you bought an LTE version from a country it would only work in that country as current LTE deployments are not interoperable.
answered 1 year, 11 months ago
sanekreed
England
+1point
1out of 1found this answer helpful.
Question

Does the Galaxy Note's Super amoled display offer more clarity than the Galaxy S2's Super Amoled + display?

asked 2 years, 5 months ago
Prowlus
London
on Galaxy Note
0points
1out of 2found this question helpful.
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1 answer
Answers
answer 1
Display of samsung galaxy note is 800 x 1280 pixels, 5.3 inches (~285 ppi pixel density)
Display of samsung galaxy S2 is 480 x 800 pixels, 4.3 inches (~217 ppi pixel density)
so galaxy note is larger in screen 5.3 vs 4.3
Galaxy note is giving more details in screen 800 x 1280 pixels vs 480 x 800 pixels
Galaxy note is giving deeper picture clarity 285 pixels per inch vs 217 pixels per inch
more to say
Galaxy note can display 1080p movies while galaxy s2 cannot
answered 2 years, 5 months ago
hat casa
canada
+6points
6out of 6found this answer helpful.
Question

Does the UK Galaxy Note come with NFC ?

asked 2 years, 5 months ago
Note
on Galaxy Note
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, I wanted to know the answer to this question too.
It turns out that NFC is installed into the battery therefore you will need to look around for a battery that has NFC inside it and can support the Galaxy Note's power requirement.
answered 2 years, 4 months ago
JPP-UK
0points
3out of 6found this answer helpful.
Question

when will there be a NFC capable version of this phone?

The olympics are meant to be gearing up to take NFC payments - but both the Galaxy S II and Galaxy Note are missing this feature. In the initial specifications they were BOTH detailed as having NFC - but the versions on sale don't have it. When will NFC payment capability be added to these phones?
asked 2 years, 5 months ago
Brent
Hampshire
on Galaxy Note
0points
0out of 0found this question helpful.
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1 answer
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answer 1
I'm afraid that while the original specification for the galaxy note and the galaxy s II lists NFC, the European carriers have only ordered the non-NFC version of the Note, and mainly the non-NFC version of the S II (I believe that Orange does provide NFC capable notes in the UK). Since NFC needs an antenna and a chip, if your phone does not already have NFC it will not gain NFC in the future. The easiest way to check is by inspecting the battery of your phone, the NFC version of the Galaxy s II has NFC written on the battery.

In future I expect more phones will come with NFC, but for now if you want to try NFC payments I recommend asking your bank to provide you with a credit/debit card with a built in NFC chip, which isn't as secure as a phone, but is available.
answered 1 year, 11 months ago
sanekreed
England
+1point
1out of 1found this answer helpful.
Question

can u video call? useing skype

asked 2 years, 5 months ago
ebonybliss69
london
on Galaxy Note
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Yes you can - it works very well.
answered 2 years, 1 month ago
Moandal
+2points
2out of 2found this answer helpful.
Question

Does Galaxy note has front facin camera?

asked 2 years, 4 months ago
pauck
on Galaxy Note
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Yes, it is 2 megapixel for the front
and 8 megapixels for the rear or main camera.
answered 2 years, 4 months ago
SuperSteve
Long Island, NY, USA
+5points
5out of 5found this answer helpful.
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