Hi, Is your software up to date? You can check this by; Pressing Apps> Settings> More> About device. If your software is up to date, you could reset your phone by checking out this link http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=871836. Hope this helps.
answered 3 weeks, 4 days ago
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