You would require our Samsung KIES software downloaded and installed on your computer to transfer files to and from the device.
Please download and install the latest version of the software from the link below.
It will come with all the necessary drivers for the computer to communicate successfully with your device, as well as providing software updates for your device when they become available.
Click the blue download button on the left on the screen and then select “Run”.http://www.samsung.com/uk/support/u...
Once downloaded and installed make sure you have turned off Bluetooth and USB debugging on your device (Settings, Applications, Development), also make sure the device is unlocked and on the home screen.
Then connect your device to the computer via a USB data cable and launch the KIES software. After a short time KIES should then recognise and display the device.
You can view a useful video tutorial about the various features of the KIES software, including how to back up your important files and update the software on your device, by visiting the link below:http://www.samsung.com/uk/support/u...
answered 1 year, 9 months ago