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samsung Galaxy S III (Blue)

It just gets us. Samsung’s Galaxy S III goes beyond smart. It’s more understanding. It’s the little things, like staying awake when you look at it and keeping track of loved ones. Fast and vivid, it makes sure you enjoy yourself, too. Galaxy S III makes work a little easier and makes play more fun. Inspired by nature, it combines an attractive look with ergonomic design. It’s made for you because it’s designed for humans.
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Questions & Answers for samsung Galaxy S III (Blue)

Question

How do i restore or set up a Samsung account on a Galaxy S3

A few weeks back, I accidentally accepted a software upgrade and when I did, it somehow brought up my wifes Hotmail account details and kept asking me to put in a password to verify the account. I got so fed up, I just stopped the Samsung account and now cannot access Google play store or any other Samsung account related apps. PLEASE HELP me to restore or set up a NEW Samsung account.
asked 3 months, 2 weeks ago
Jedikhan
United Kingdom
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
1. From the Home Screen tap Apps menu item.
2. Drag the screen to the right and then tap the Settings menu item.
3. Tap Accounts & sync.
4. Tap Add account.
5. Tap 'Samsung account'.
6. Fill in the required details and then tap the 'Sign in' button.
7. Read the Terms and Conditions and when you are happy, tap the 'Agree' button.
8. Check your email you registered with this account for the verification link. When you have received it, tap the 'Next' button
Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-support
0points
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Question

my dictionary on samsung Siii has stopped learning new words or offering words taught in past

I no longer have ability to type my address or family members names if predictive text on. Why has the phone unlearnt my own words previously suggested when texting? Software upgrade is up to date.

any solutions?
asked 3 months, 2 weeks ago
eh of berkshire
near Reading, UK
on Galaxy S III (Blue)
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Question

how can i change the size of the text on messages as its gone bigger? thank you

asked 3 months, 3 weeks ago
chrissey
plymouth
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi Chrissey,

There may be a setting on your device that when you press the volume key, it changes the size of the text. Try using the volume down key to return the text to it's original size.To stop this setting;
1: Tap messaging
2: Press the menu button (bottom left button on device)
3: Press settings
4: 3rd option down, use the volume key, make sre this option is unchecked
If you need any further assistance, please cntact the Galaxy team on 0330 726 7864.

Hope this helps.
answered 3 months, 2 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

Why does my phone not support Adobe Flash

asked 3 months, 3 weeks ago
Maureen
notts uk
on Galaxy S III (Blue)
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0 answers
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Question

Samsung S3 reading email attachments

Samsung S3 phone cannot open any word attachments in an email. Error says "word file is damaged or corrupt" when I know it is not!
asked 3 months, 3 weeks ago
red.barchetta
UK
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, please call our Galaxy support team on 0330 726 7864 to run through some troubleshooting with you.

Thanks
answered 3 months, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

why are the lcd screens so expensive for the Galaxy s3 compared to other phones?

asked 3 months, 3 weeks ago
Annie
kent
on Galaxy S III (Blue)
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Question

While playing music on the device the songs frequently skip

this problem has occured with every player ive tried including the standard version that came with the phone. it has been happening more frequently and wasnt always an issue until a month or two ago. tried factory rest with no luck, all the software is up to date also.
asked 3 months, 4 weeks ago
corroonsteven
edinburgh
on Galaxy S III (Blue)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Due to the nature of this enquiry, we need some more infromation. Please contact our Galaxy support team on 0330 726 7864.

Thanks
answered 3 months, 3 weeks ago
Samsung E-support
-1point
0out of 1found this answer helpful.
Question

Why does my Samsung Galaxy S III restart when I am looking at my contacts list if it cannot find a network?

asked 3 months, 4 weeks ago
Gingergeoff
UK
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

I suggest ensuring the software is up to date. If the software is fully up to date i would back up the device on Samsung Kies and perform a factory reset. If the problems persist you can use the below link to find your local Samsung service center and take the device for an engineer to have a look.

http://www.samsung.com/uk/support/servicelocation/

Hope this helps.
answered 3 months, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

I deleted videos off my S3 when I only wanted to delete the pictures folder, can they be retrieved?

I couldnt access the gallery because Id run out of storage and had to delete files, I selected pictures only (not videos) but all my videos have gone, is there any way of getting them back?
asked 4 months ago
duncanS62
England
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

Unfortunately there is no way to retrieve deleted files unless they had been previously backed up. To avoid this problem in future i suggest regularly backing up your device to Samsung Kies.

Hope this helps.
answered 3 months, 4 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

why does my samsung galaxy s3 i9300camera keep showing an error message even after I applied the recommended steps

Camera
asked 4 months, 1 week ago
Anthony
on Galaxy S III (Blue)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Anthony,

Have you tried performing a factory reset on your device?

Thanks
answered 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

lock screen notification

as we have a default communication notification widget in lock screen and it must show all the notification includes missed call, messages and etc but its not showing anything. please help as i believe why to move play store apps for lock screen notification when samsung itself given such a nice widget.
asked 4 months, 1 week ago
rajesh
delhi, india
on Galaxy S III (Blue)
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Question

kies doesnt support the galaxy S3

i wanted to make a backup it didnt work kies didnt connect the phone what should i do is there any solution
asked 4 months, 2 weeks ago
Joumson
Lebanon
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi Journson,

Please ensure that you are downloading the correct version of Kies for your phone, which will be Samsung Kies and Note Kies 3.

Thanks.
answered 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

The camera on my Galaxy s3 has stopped working. Can anyone help please.

My camera on my samsung Galaxy s3 has stopped working. Help please.
asked 4 months, 2 weeks ago
bernsyh
Tamworth Staffs
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi,

Before you do anything I recommend you perform a factory data reset on your device, which will hopefully resolve this issue.

Instructions on how to do this are included in the link below;

http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=1034595&cdsite=uk&status=

Thanks.
answered 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I get rid of request for password to misspelled email address?

When I set up my Galaxy S3 I miss-typed my Gmail address but did not notice. Now I continually get asked for a password for the misspelled address so I can access my Samsung Account (not set up due to this mistake). I cannot use the password reset as any messages for reset go to the misspelled email address that I cannot access. How can I get rid of this request? Since upgrading the firmware to android 4.3 the requests have become even more insistent
asked 4 months, 2 weeks ago
cwmwlyrallt
West Wales
on Galaxy S III (Blue)
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0 answers
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Question

Why wont my picture txts open?

asked 4 months, 3 weeks ago
Debbie
Harlow
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Debbie,

Further information on MMS on your phone are included in the link below;

http://skp.samsungcsportal.com/inte...

Thanks.
answered 4 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Where do I find a modem driver for my S3

Im trying to pair my phone to my laptop
asked 4 months, 3 weeks ago
jonthecourier
TRURO, Cornwall
on Galaxy S III (Blue)
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Below is a link to our software Samsung Kies;

http://www.samsung.com/uk/support/u...

Using this you can connect your S3 to your Laptop and share data.

Thanks.
answered 4 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i read and print a text message conversation on my pc from my phone?

The phone is damaged - but the usb connection to the pc still works fine and I can back up data from the phone to the pc, but I dont know how to transfer and view the sms conversations - any help much appreciated.
asked 4 months, 3 weeks ago
beckki
uk
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
you can back up the SMS data but you would need the same phone to restore the back up onto
answered 4 months, 2 weeks ago
Jay Ayres
0points
0out of 0found this answer helpful.
Question

Is it possible to have the recent android update removed?

Since the update Ive had many issues with RAM usage on my phone, and apps now crash almost constantly.

Ive tried factory resetting, Ive uninstalled almost everything that I can but to no avail.

I also have problems with setting default apps for messaging etc, they seem to be un-defaulted on an almost daily basis.

Its very irritating, to the point that Im considering paying off the rest of my contract to buy a different phone.

Note: my friend has the LTE version with more RAM and does not experience the same problem.
asked 4 months, 4 weeks ago
LADransfield
Gloucestershire, UK
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Unfortunately, it is not possible to reverse software updates.

If you continue to experience these problems please take your device to your local Samsung service centre to be re-flashed.

You can find your nearest repair centre on the following link;

http://www.samsung.com/uk/support/s...

Thanks
answered 4 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

please may i have assistance as my battery and phone charger on my samsung siii is not charging correctly

my battery is not charging fully, i use my samsung charger but connection is faulty
asked 5 months ago
cathben37
swansea
on Galaxy S III (Blue)
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi,

We recommend you contact our Galaxy Team on 0330 726 7864 so that we can troubleshoot this error with you.

Thanks.
answered 3 months, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

The zoom on my s3 phone camera as stopped working does anyone know why this would be?

Apparently the camera is in the "wrong mode for zoom" i have tried changing the mode but nothing.
asked 5 months, 2 weeks ago
seanio
United Kingdom
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Seanio,

It is most likely a minor software conflict that is causing this issue to occur.

These minor software issues can easily be resolved by performing a factory reset on your device

Please find instructions on performing a reset on the link provided;

http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=1034595&cdsite=uk&status=
answered 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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