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samsung Galaxy S III (Blue)

It just gets us. Samsung’s Galaxy S III goes beyond smart. It’s more understanding. It’s the little things, like staying awake when you look at it and keeping track of loved ones. Fast and vivid, it makes sure you enjoy yourself, too. Galaxy S III makes work a little easier and makes play more fun. Inspired by nature, it combines an attractive look with ergonomic design. It’s made for you because it’s designed for humans.
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Questions & Answers for samsung Galaxy S III (Blue)

Question

SAMSUNG KIES CRASHING NOT UPDATING OR BACKUP

I have a Samsung S3 having trouble with backup and sync, only been successful twice in the last month. Kies seems very unstable always crashing etc running Windows 8 on an acer laptop. \anyone help ??
asked 1 year, 1 month ago
Anonymous
UK
on Galaxy S III (Blue)
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Question

How do i apply sms alert tones?

How do i apply a downloaded sms alert tone as there is no option on the phone to do this?
asked 1 year, 1 month ago
stifler
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi Stifler,

Please note that custom notification tones - such as SMS tones - are not supported by the Android OS, however this may be addressed in a future firmware update.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

RPC:S-5:AEC-0 error code whilst trying to update or download app?

Keep getting this error code
asked 1 year, 1 month ago
Brown Gareth
on Galaxy S III (Blue)
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Question

I dropped my S3 and the screen has smashed, how much is a repair?

There are cracks all over the screen, however only a few can be felt, it still works and still takes pics etc. Does anyone know how much it would be to get repaired? And how I go about it?
asked 1 year, 1 month ago
Jennypreston
Scotland
on Galaxy S III (Blue)
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answer 1
Hi Jennypreston,

You would need to contact our service centre to get a quote for your screen. You can find the contact details for the service centre close to your area by searching this link:

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

anyone know if android 4.2.2 will be rolled out on the S3 as said a while back or is it not the case

asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
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Question

why does the Samsung galaxy 3 screen crack so easy?

Only had it for two days and slipped out my hand and cracked the screen.I know now its happens a lot because I I read so many that its happened to. Why does it cost so much to fix? Also it seems like a weak spot on the Galaxy 3.
Look forward to your reply
asked 1 year, 1 month ago
jilly
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi Jilly,

The SIII Super AMOLED screen - like screens on all our devices - is susceptible to cracking/scratching if dropped onto a hard or solid surface. It must be stressed that the screen is not 'crack proof'.

Pricing for replacement screens are set by Service Centres.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can I watch the BBC i-player on your mobile phones?

Will I be able to watch all British TV programs on a Galaxy III?
asked 1 year, 1 month ago
shuurinin
Isle of Wight, England
on Galaxy S III (Blue)
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answer 1
Hi,

You will be able to download and install BBC Media Player and BBC iPlayer (both require downloaded) to your device from the Google Play Store.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

screen hairline crack but wasn't touched?!?!

My other half made a call - lasted about 20 mnins then closed the case (has the samsung s3 smart cover one). When he picked it up to make another call about half an hour later there was a crack from the volume button accross the screen but no one had touched it - he did comment on the phone being rather hot after the 1st call..... anyone else experienced this?? has it happened because of a fault??
asked 1 year, 1 month ago
Anonymous
Darlington
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

Please contact our Galaxy Support team on 0330 7267864 (Option 1) to allow us to take some further details regarding this issue.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
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Question

Phone suddenly stopped working and won't switch on

hi, can anyone suggest what to do or where to find help with S3 that has suddenly switched off and doesn't seem to be working? I removed the battery and tried pressing the start button but no sign of life.

Any suggestions?

Thanks
Rado
asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

Can you please contact our Galaxy Support team on 0330 7267864 (option 1) to allow us to take some further details such as serial number, IMEI as well as date and place of purchase.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Is there or is there not a solution to the common SIII 'sudden death' syndrome?

This particular model has a problem with randomly switching off so that I have to re-boot it via the power button. I am on my 3rd SIII which was recently repaired yet I still have the same problem, is there a known solution to this or should I be thinking of getting a different hand set?
asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

In the first instance, can you attempt to update the phone's software either by going to Settings > About device > Software update or by downloading and connecting the handset to Samsung Kies.

If no update is available, please reset the device by going to Settings > Back up and reset > Factory data reset. Prior to resetting, please ensure all files and media are backed up via Samsung Kies.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

I've got a replacement Galaxy S3- how can I transfer all my apps and app data?

I have a replacement S3 as I broke the screen on my old one. I've transferred all my contacts/music/photos etc but how can I transfer all my apps to save me having to download everything again and start from the beginning?
asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

Your downloaded Apps will be saved to the Google Play Store via your gmail account. Simply go to Play Store > My Apps and download onto your new SIII.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
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Question

how to turn on video calling

asked 1 year, 1 month ago
ianred8
on Galaxy S III (Blue)
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answer 1
Hi,

To use video calling, simply go to Contacts and single tap the recipient you wish to video call. You will then be given the option to 'Video call' which can be found under the contact's mobile number.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
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Question

how much for a cracked screen on s3

asked 1 year, 1 month ago
lynn
on Galaxy S III (Blue)
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1 answer
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answer 1
Hy Lynn,

We recommend that you contact your local Samsung service centre who should be able to provide you with a quote for a repair of the SIII. You can find details of your nearest service centre by following the link below;

http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My Galaxy S3 won't turn on!

My S3 froze when I was using it, so I took the battery out as it wouldn't turn off using the power button, put the battery back into the phone and then tried to turn the phone on again. When I did this it just came up with the Samsung logo and did nothing else. I was able to turn it off, which I then tried to turn it back on again, but it kept doing the same thing as before. It has nothing to do with the SIM or memory card as I took both of them out and then tried to reboot the phone. Nothing happened. I also left the battery out the phone for a short amount of time and then tried to restart the system again, but again this didn't work.
Can anyone help in anyway??
asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi,

Can you please contact our Galaxy Support team on 0330 7267864 (option 1) to allow us to take some further details.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
-5points
0out of 5found this answer helpful.
Question

Can anyone help with a text query

My texts seem to vanish and I have to restart to read them. What can I do to stop this happening.
Thanks is advance.
asked 1 year, 1 month ago
Anonymous
on Galaxy S III (Blue)
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Question

What should i do if my phone crashes while installation is still in process?

I recent installed the upgrade for the Samsung Galaxy S3 and everything went fine until the screen showed the Android sign with "Do not turn off the target" at the bottom. I have waited 3 hours and the phone is still unresponsive, what should i do because i don't want to turn the phone off and lose everything.
asked 1 year, 1 month ago
Anonymous
E16 2GH
on Galaxy S III (Blue)
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Question

why is my S111 mini not compatible with yahoo mail

i recently purchased the S111 mini on contract with Virgin Media on the understanding that it was compatible with my yahoo mail account. I find however that I cannot set up my yahoo email account on the phone and it tells me it must be gmail which I dont have or want. Please can anyone tell me how i get around this problem.
asked 1 year, 2 months ago
robfan
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi Robfan,

You need to set up a gmail account when initially setting up the phone. This allows you to access the Play Store to download applications. Once the phone is set up, you can then download the yahoo email application from the Play Store or use the inbuilt email client to access your yahoo email account.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Included in the pack is a peel off clear protector. It doesn't appear to be for the screen, is it supposed to be?

asked 1 year, 2 months ago
Graham
Spain
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi Graham.

The cover is to ensure protect the screen during packaging and delivery.

Thanks
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why do my messages keep disappearing, have to restart to view them.

Hi
I love my galaxy S 3 but occasionally my messages vanish they are there but only appear to flash p then vanish. Once my phones restarted I can see them again. Any idea what is causing this?
asked 1 year, 2 months ago
Anonymous
Birmingham UK
on Galaxy S III (Blue)
-1point
0out of 1found this question helpful.
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Question

Adding music

This may be a daft question but when I plug my S3 into my computer it bring up the GT-I9300 to which I am unable to go into to add music. When I first got my phone I plugged it in and could just then drag my music into the music folder but I am now unable to. Is this just a setting I am unaware of or an alteration I need to make somewhere? Thanks
asked 1 year, 2 months ago
Lethbridge Jo
UK
on Galaxy S III (Blue)
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi Anonymous,

You can easily transfer data from your PC to your handset via Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 1 year, 2 months ago
Samsung E-Support
0points
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