Please note we do not lock any of our devices to any particular network. Some service providers may lock handsets to their own network, in order to ensure continued usage with them during the length of a user contract for example, which means only the service provider will have any unlock code for the handset.
As we do not lock our devices to any network, we are unable to advise as to why it may take 40 days for the device to be unlocked.
answered 1 year, 4 months ago
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