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samsung Galaxy S III (Blue)

It just gets us. Samsung’s Galaxy S III goes beyond smart. It’s more understanding. It’s the little things, like staying awake when you look at it and keeping track of loved ones. Fast and vivid, it makes sure you enjoy yourself, too. Galaxy S III makes work a little easier and makes play more fun. Inspired by nature, it combines an attractive look with ergonomic design. It’s made for you because it’s designed for humans.
Customer Questions & Answers:
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Questions & Answers for samsung Galaxy S III (Blue)

Question

Where can I find the driver to connect the Galaxy S3 to PC by USB? Thanks.

asked 1 day ago
gazeid
on Galaxy S III (Blue)
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Question

please can some help me my phone feeps on flashing and turning off and then when i turn it back on it comes up with process com.android.phone has stop

asked 2 days ago
richard
uk
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 22 hours ago
Samsung E-Support
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Question

how to prolong battery life

how come in the last few months my battery only lasts minutes.. I have bought a new one but it is still the same. After checking battery usage my media is high (approx 70%) even when Im not using it
asked 3 days ago
sara
swindon
on Galaxy S III (Blue)
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Question

When will the S3 GT-I9300 receive a bug fix update for android jelly bean 4.3 or receive an upgrade to 4.4 kit kat?

asked 4 days ago
Chris_458
on Galaxy S III (Blue)
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Question

Cant recover websites from bookmarks

I have a page of Bookmarks of web sites that I infrequently use but to which I still want quick access.
every time I try to open one the phone reverts back to the Google search page.
When I try to add another bookmark, the same happens.
When I try to delete a bookmark, the same happens.
Then, when I return to my homepage screen, all the background has turned black, the wallpaper has disappeared and it takes about 30 secs for it to return to normal.
asked 4 days ago
papajay99
North Yorkshire
on Galaxy S III (Blue)
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Question

Not registered on network

I get the above message whenever I use my phone, I know its a problem with my IMEI number what can I do to fix this?
asked 2 weeks, 1 day ago
andycam
Manchester, England
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

Due to the nature of this enquiry, it seems that you need to contact your network provider for more information. Thank you.
answered 1 week, 6 days ago
Samsung E-Support
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Question

The other day my phone popped up with a message which said security update failed

it started flashing and turned off. at first it kept freezing, and now it will turn off and to turn it back on i have to plug it into a charger and it says the battery is flat... even if i have just charged my phone, it can happen straight away. if i dont use the phone it is fine, but as soon as i start using it, it turns off.
asked 2 weeks, 6 days ago
helpme
uk
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi, It seems you may need to get your device serviced by an engineer. Please check out this link to find your nearest repair centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 2 weeks, 5 days ago
Samsung E-Support
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Question

How do I type ŷ in texts

Before I did a recent (couple of months ago) update I was able to type the letter ŷ on text by holding y down and choosing the correct option. Since the update I cant type ŷ at all. Please can someone help me with this. Its quite an important letter in welsh and features in my sons name, so I use it frequently.
asked 3 weeks ago
Gillimot
Wales
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi, Have you tried resetting your device? You can do this by; Selecting Apps> Settings> Backup and reset> Factory data reset> Reset phone. This will delete everything on your phone and restore it back to factory settings. You will need to backup all your files. Hope this helps.
answered 2 weeks, 5 days ago
Samsung E-Support
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Question

any new news regarding the battery drainage problems on the samsung s3

asked 3 weeks, 3 days ago
crazy lady
cardiff
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

Please see the link below which provides information on how to optimise and extend battery life.

http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=431945

Thanks.
answered 3 weeks, 1 day ago
Samsung E-Support
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Question

my phone wont connect to the computer

samsung galaxy s3
asked 4 weeks ago
davej
uk
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi, Please check out this link for the manual (116) on how to connect your phone to your computer http://downloadcenter.samsung.com/content/UM/201302/20130228184012484/GT-I9300_UM_EU_Jellybean_Eng_Rev.1.1_130228_Screen.pdf. Hope this helps.
answered 3 weeks, 5 days ago
Samsung E-Support
0points
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Question

how do I set handset to save imported files to sd card as a default setting?

I have tried to set handset to to store all files to sd card but it always stores in device. HELP!!!!!!!!!!!!!!
asked 4 weeks, 2 days ago
animal
uk
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi, You can set your pictures to save straight on to your memory card by; Selecting camera> Settings> Storage> Memory card. Hope this helps.
answered 2 weeks, 6 days ago
Samsung E-Support
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Question

My camera will not zoom in using volume control

when I am in camera mode on my GSI9300 I can not zoom in using the volume control. however some people I know can with the same phone. My screen displays: cannot zoom in this mode. is there a way to getting it working on the volume control?
asked 4 weeks, 2 days ago
Glyncy
Llandudno Junction
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi, Using the volume keys is not avaliable in every shooting mode, Please check out this link for the manual (page 70) on how to use this function http://downloadcenter.samsung.com/content/UM/201302/20130228184012484/GT-I9300_UM_EU_Jellybean_Eng_Rev.1.1_130228_Screen.pdf. Hope this helps.
answered 4 weeks ago
Samsung E-Support
0points
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Question

How to execute Make bug report at Developer optons

Galaxy S3/ v4.3
I want to send my bug report to someone from my cellphone, so I chose Include bug reports in... at Developer options after that, when I chose Make bug report for bug report capture, my S3 was rebooting automatically.
Please let me know how I can execute Make bug report?
asked 1 month ago
Sangwon
Seoul
on Galaxy S III (Blue)
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Question

3G not working

I have WCDMA/GPS selected but no G appears on top of phone and when I try to use it away from nWi-Fi it says No Signal.
Is this a hardware fault - I only bought it on 8th May 2014!
asked 1 month, 1 week ago
Robbo
Northern Ireland
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi,

Have you tired turning on your mobile data? Go to; Settings > Data Usage > Mobile Data. If so, please contact your network provider for more information on mobile data as this may be dependant on your tariff. Hope this helps.
answered 1 month ago
Samsung E-Support
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Question

I cant tether my phone to windows xp

I have a galaxy S3 phone that I want to tether to my windows xp machine that doesnt have internet access. The pc sees it as an Android camera but cannot find the driver. I have tried installing Kies but it wont install without internet access
asked 1 month, 1 week ago
Spursman1882
UK
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi, Connection of the S3 can be done over Wi-Fi, over Bluetooth or by physical connection using a USB cable. To do this, go to apps >Settings > More Settings > tap Tethering and Portable Hotspot. Tap the USB option to tether your S3 to your machine.
1. Connect your phone to your computer using the USB cable that came with your device.
2. Click the Start button on your computer
3. Click on My Computer.
4. Double click on your Samsung device. Hope this helps.
answered 1 month ago
Samsung E-Support
0points
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Question

My phone is under 12 months old hardly used but takes 3 days to charge up??

My phone is under 12 months old hardly used but takes 3 days to charge up??
asked 1 month, 1 week ago
delia
london
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi, Have you tried using another charger? Check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
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Question

are my contacts saved to the sim card and the phone

asked 1 month, 2 weeks ago
keith
cardiff
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

Please see page 95 of the link below:

http://downloadcenter.samsung.com/content/UM/201302/20130228184012484/GT-I9300_UM_EU_Jellybean_Eng_Rev.1.1_130228_Screen.pdf

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Polaris viewer 4.1 error message

When opening file I get and error message. Is their anyway to reinstall the polaris viewer
asked 1 month, 2 weeks ago
s3 0091
West Midlands
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi,

Is the firmware on your S3 up to date? If so, you could try deleting the app by; Going to Settings > Applications > Mannage applications > Tap application > Uninstall. Then, you need to go back to the play store and reinstall the app. If you need any further assistance with this application, please contact the provider.
Hope this helps
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

HOW DO I SAVE ALL MY DETAILS

JUST ORDERED A NEW SAMSUNG, NEED TO GET ALL MY NUMBERS STORED TO SD CARD, HOW CAN I DO THIS
asked 1 month, 2 weeks ago
PETER
BRAINTREE
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi Peter,

1.From the Home Screen tap Contacts.
2. Press the Menu button.
3. Tap Import/Export.
4. Tap Export to SD card.
Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My S3 keeps on freezing. Help?

My S3 keeps on freezing. the only way I can get it to restart is to remove the battery, but it is not long before it freezes again. Any suggestions/comments?
asked 1 month, 3 weeks ago
heather12
on Galaxy S III (Blue)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Have you tried a factory reset on the device? If you do this, please make sure you fully backup the device to Samsung Kies, ensuring you don't lose any files or contact details. I've attached a guide on how to use Kies to backup the device.

http://www.samsung.com/uk/support/usefulsoftware/KIESTUTORIAL/JSP

You could also take the device to your local Samsung service centre. You can find your local centre by using the locator in the below link.

http://www.samsung.com/uk/support/servicelocation/

Hope this helps.
answered 1 month, 3 weeks ago
Samsung E-Support
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