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Most Recent Questions
Recent Question:
After upgrade my Samsung S4 mini to 4.4.2 screen mirroring is not working. Can u help me?
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samsumg s3 GT 19300 battery getting very hot and now not getting charged well
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Customer Questions & Answers for
samsung Galaxy S III (Blue)

It just gets us. Samsung’s Galaxy S III goes beyond smart. It’s more understanding. It’s the little things, like staying awake when you look at it and keeping track of loved ones. Fast and vivid, it makes sure you enjoy yourself, too. Galaxy S III makes work a little easier and makes play more fun. Inspired by nature, it combines an attractive look with ergonomic design. It’s made for you because it’s designed for humans.
Customer Questions & Answers:
925 Questions
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467 Answers
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Questions & Answers for samsung Galaxy S III (Blue)

Question

Where do I find the user manual for the Galaxy S3 neo smartphone?

asked 1 week ago
RenateMills
Maidstone
on Galaxy S III (Blue)
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Question

i got a samsung galacy s3 since i got i iv had ni signal and cannot connect to network

I done a blacklist check on it and it says its not blocked i need help asap
asked 1 week, 3 days ago
flemmyy
renfrew
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

You will need to take the device to your nearest Samsung service centre to have it inspected by a Samsung engineer.

You can find your nearest repairer using the locator in the link provided.

Hope this helps.

http://www.samsung.com/uk/support/servicelocation/
answered 1 week, 3 days ago
Samsung E-Support
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Question

ive had my s3 nearly 2 yrs and never done an update, now accidently done one and it wont get passed the samsung display. is it broken or updating

asked 2 weeks, 3 days ago
sara
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your device.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 weeks, 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you tell me why I am no longer able to connect to my home wifi?

It used to connect automatically but it stopped for no reason asking for password connects briefly then automatically disconnects. I can connect to all other wifi just not at home!
asked 1 month, 1 week ago
Lorraineking25
on Galaxy S III (Blue)
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Question

samsumg s3 GT 19300 battery getting very hot and now not getting charged well

asked 10 hours ago
albert
kerala
on Galaxy S III (Blue)
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Question

how do I add photos to my phone contacts on s3 neo

I need to match photos to contacts
asked 1 week, 5 days ago
DENZIL R
PETERBOROUGH UK
on Galaxy S III (Blue)
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Question

How do I speech text on galaxy 19300

Can I use speech to text on my galaxy 19300
asked 1 month, 3 weeks ago
Brian
U.K.
on Galaxy S III (Blue)
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Question

how do I print the contacts on my phone

I would like to obtain a printed list of the contacts on my Galaxy SIII phone. Can this be done?
asked 1 month, 3 weeks ago
Lewty41
London UK
on Galaxy S III (Blue)
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Question

my samsung galaxy3 is paired with car but disconnects after 5secs and wont let me use hands free my old phone worked fine any ideas? thanks

asked 1 month, 4 weeks ago
jeff norman
allonby, cumbria
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

Due to the nature of the enquiry, I recommend contacting your car manufacture for more information regarding connection.

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My Samsung wont turn on after it went to bootloop?

I was upgrading my phone then it went to boot loop i tried different method of fixing it but suddenly it turned on and wont turn on again and Is not recognized by the pc and it doesnt charge at all, what do i do ?
asked 2 weeks, 1 day ago
heba
london
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your device.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 week, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

why does my samsung s3 restart every time I try to screen mirror,?

Why does my samsung s3 restart every time I try to screen mirror?
asked 2 weeks, 5 days ago
apez
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

Is your device running on the latest firmware? To check this, go to Settings > About Device > Software Update > Check for updates. The Galaxy S3 should be running on 4.3 Jelly Bean.

If the software is fully up to date, I recommend performing a factory data reset on your device. You can do this by following these steps:

Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

If the factory data reset does not rectify the screen mirroring error, I advise taking your Galaxy S3 to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

I hope this helps.
answered 2 weeks, 5 days ago
Samsung E-Support
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Question

How to increase the number of times it rings before going onto missed call.

Galaxy S3 GT-19300 Mobile Phone. How can I increase the number of times it rings before going onto missed call. It rings only 4 times before doing this.
asked 2 months ago
Hurricaneplanes
Solihull
on Galaxy S III (Blue)
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Question

My Battery wont charge even the new battery I bought

I have turned off and removed applications just in case there was a battery drain issue but I cannot narrow down the problem as to why my battery wont charge or charge effectively. Any ideas? tips? please as this would be helpful
asked 2 months, 1 week ago
Deeps
Croydon
on Galaxy S III (Blue)
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. An engineer will be able to perform a full technical check-up on your device. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

my text screen display has suddenly become huge. How can I revert to normal?

asked 2 months, 1 week ago
Talbot
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi.

The volume button can be used to adjust the text display shown on the screen. To revert this back to normal, go to a text message and press the volume down button on the left hand side of your handset.

I hope this helps.
answered 2 months, 1 week ago
Samsung E-Support
0points
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Question

Galaxy S3 GT-19305

I need to connect my phone to a JVC KW V30BT car Audio system with MHL. I have the lead for this but a video on YouTube says I need a 5 to 11 pin MHL Mini USB Adaptor. I have purchased one but it is not compatible with this model number.
Is there one available and where can I buy it?
asked 2 months, 2 weeks ago
BarryP
UK
on Galaxy S III (Blue)
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Question

forgotten pin for Samsung S3mini

asked 2 months, 4 weeks ago
Andy
on Galaxy S III (Blue)
0points
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1 answer
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answer 1
Hi Andy,

Do you have an email account set up on your device? If so, once entering the passcode/ pattern for the maximum amount of times, you will receive a pop up message telling your to wait 30 seconds.

After 30 seconds, 'forgot patter' will appear at the bottom of the screen. This options will allow you to log in with your email account.

Should you not have set up an email, you will need to perform a factory reset. With the phone off, hold down the Volume Up, Menu and Power buttons at the same time for approximately 10 seconds.
Release the buttons when you see the Android logo. This will access the unlock/reset menu.

Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

WIFI and Bluetooth switching off

Hi there , my wifes S3 has started playing up , both the wifi and bluetooth switch themselves off without prompting , any ideas ?
asked 1 month, 2 weeks ago
Stevie
Glasgow
on Galaxy S III (Blue)
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1 answer
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answer 1
Hi Stevie, You could try resetting the device. You can do this buy pressing Apps> Settings> Back up and reset> Factory data reset> Reset phone> Erase everything. Please back up all data before preforming this. If you problem still persists, check out this link to find your nearest service centre http://www.samsung.com/uk/support/servicelocation/. Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Where can I refer tecnical problem?

I cannot use my sim card-sim error-on my SIII.What can I do?
asked 1 month, 3 weeks ago
Madnajib
Serdang
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend trying a different SIM card in your device. Alternatively, you can try using the original SIM card in a different device. This will establish whether the issue is with the SIM card or device.

If you still get this error message after trying the above troubleshooting steps, I advise contacting your nearest service centre. Please visit the link below which will aid you in locating it. An engineer will perform a full examination on your device.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

When will the android 4.4.4 KitKat come out for Samsung Galaxy S3 GT-19300?

Ive been googling how to get it to the latest version but all the methods are too complicated for my understnding.
asked 1 month, 3 weeks ago
Chocolate
Rochdale
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

We currently have no information regarding the 4.4.4 update on the Galaxy S3. Keep an eye on the Samsung website and social media pages for future software releases.

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Would using an ace charger on an s3 cause any problems?

I recently bought an s3 from a family member, my previous phone was an ace so the charger worked with the s3 too, what im wondering is if this would cause any problems in the short or long-term, such as battery bulge or not holding charge properly (phone will start flickering if being used anywhere between 30-40%, then turn off and be at 1% when turned back on).

Thanks for any help.
asked 1 month, 3 weeks ago
K.S.
Sunderland
on Galaxy S III (Blue)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

We recommend that you use the same charger for the device. This is to ensure that the correct voltage is being used.

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
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