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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
How do I get a full user menu for Galaxy S4mini?
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Questions with Most Recent Answers
Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Question:
Is the phone 4G ready?
Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Question:
How do I turn the led flashing display on eg when I get a message or the phone is on charge for a galaxy s4 mini
Question:
how do I remove the Weather information from my screen

Customer Questions & Answers for
samsung Galaxy S4 Mini

The Samsung Galaxy S4 Mini is your life companion, just like the Galaxy S4. It shares the same elegant design aesthetic and many of the life-enhancing smart services. However, the compact Galaxy S4 Mini fits easily into your pocket and your palm, so it’s easy to carry wherever you go and you can use it with total comfort one-handed. It’s a partner that won’t weigh you down on the go.
Customer Questions & Answers:
94 Questions
 | 
92 Answers
Overall Rating:
4.341 out of 5
4.3
out of
5

Questions & Answers for samsung Galaxy S4 Mini

Question

Is S Health app available for S4 mini?

asked 9 months ago
Paul
UK
on Galaxy S4 Mini
0points
1out of 2found this question helpful.
Answer this Question
4 answers
Answers
answer 1
I can't find that app on my S4 Mini at all - I've tried all kinds of entries and nothing there.
Anyone else been able to find and download it for the mini?
Thanks.
answered 7 months ago
Jo.C
Manchester
-1point
0out of 1found this answer helpful.
answer 2
The S Health App is not pre-installed on the S4 Mini and I can't find on the Samsung App.

Can someone help?

Thanks
answered 8 months ago
Rizo
-2points
0out of 2found this answer helpful.
answer 3
Hi I have looked on Samsung app and can't find s health for my s4mini?
answered 9 months ago
Jade
Uk
-3points
0out of 3found this answer helpful.
answer 4
H Paul,

Yes, the S4 Mini has the S Health application pre-installed. You can find features and full specifications of the device by following the link below;

http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I9195ZKABTU-features#

Thanks
answered 9 months ago
Samsung E-Support
-22points
7out of 36found this answer helpful.
Question

How do I turn the led flashing display on eg when I get a message or the phone is on charge for a galaxy s4 mini

asked 5 months, 3 weeks ago
Samantha hutchings
Mablethorpe linconshire
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
is there a way that the two leds button on the front of the phone blink as notification. can it be done with a software update? thanks
answered 2 weeks, 1 day ago
Dario
-1point
0out of 1found this answer helpful.
answer 2
Hi Samantha,

The S4 Mini does not support LED notifications.

However you can go to Settings > My device > Accessibility > Flash notification. Once enabled, the camera light at the rear of the handset blinks when you receive a notification.

Thanks
answered 5 months, 3 weeks ago
Samsung E-Support
+3points
3out of 3found this answer helpful.
Question

when is 4.2.3 available for s4 mini

asked 2 months, 1 week ago
lulu
tyne n wear
on Galaxy S4 Mini
-5points
0out of 5found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Hi, Sorry, there does not appear to be any updates for the s4 mini. It's still running Android 4.2.2. When will updates be available? as Android 4.4 is now out.
answered 4 weeks, 1 day ago
Mike
Norfolk
-2points
0out of 2found this answer helpful.
answer 2
Hi Lulu,

There 4.3 android update is currently available for your device.

To update your phone, please follow the link provided:

http://skp.samsungcsportal.com/inte...

Thanks
answered 2 months, 1 week ago
Samsung E-Support
-7points
0out of 7found this answer helpful.
Question

How do I get the 'Drama' mode on my S4 mini?

If this is not available on the S4 mini, why?
asked 9 months ago
Chris
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Chris,

The S4 mini currently does not support 'Drama' mode. This is due to software limitations.
answered 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Will the S4 Mini be offered in a CDMA version soon?

asked 9 months ago
Randy P
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

We have no information regarding a CDMA version of the S4 being available in the UK.

As always you can register online at our Samsung UK website to receive up to date news on all our upcoming products and services.

Thanks
answered 9 months ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

Does the Galaxy S4 Mini have air gesture and smart pause like the Galaxy S4?

asked 8 months ago
LauraP
Glasgow
on Galaxy S4 Mini
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi LauraP,

You can see a list of the motions and gestures available on page 124 of the user manual;

http://downloadcenter.samsung.com/content/UM/201306/20130621151302859/GT-I9195_UM_EU_Jellybean_Eng_Rev.1.0_130620.pdf

Thanks.
answered 8 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Does the S4 mini support MHL 2.0 or MHL 1.0?

Looking to connect the S4 mini to the TV to watch movies... is this possible?
Also where is a list of compatible TVs for the WatchON remote control feature?

Thanks in advance
asked 8 months ago
acmilano
on Galaxy S4 Mini
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
My reply from Samsung Customer Services

Thank you for contacting Samsung.
Please be advised the Samsung Galaxy S4 mini does not offer MHL support.
The function to display content from your GS4 mini on your HDTV will
require a SMART Hub enabled Samsung device. Both devices must be
connected to your home network in order to connect properly.
If your Samsung TV does not have SMART Hub, you can use either a Samsung
Blu-Ray Player, or Samsung Set Top Box that has this feature instead.
You can see a list of supported connections and more on the
specification page for your device.
answered 7 months ago
Madski
UK
0points
0out of 0found this answer helpful.
Question

Does Verizon support the Mini?

asked 8 months ago
jxshannon2
on Galaxy S4 Mini
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Please reach out to our colleages at Samsung US who will be able to advise you regarding this query.

http://www.samsung.com/us/

Thanks
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

What is the difference between a s4 mini and s4 mini duos

asked 7 months ago
Rose
Birmingham uk
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Rose,

The S4 Mini only supports 1 sim card where the S4 Mini Duos can accept 2 sim cards at the same time.

Thanks.
answered 7 months ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

Hi, please could you tell me if the Galaxy S4 Mini has signal boost?

I was told that this was a feature on the Galaxy Mini II. I live in an area with poor reception - and live in an old building with thick walls. Signal boost could help my reception via interaction with my wifi. I am an EE (Orange) customer and wish to upgrade my phone to one of your great products. Many thanks in advance for your assistance.
asked 7 months ago
Rambler
Devon, UK
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Rambler,

No this feature is not available on this phone.

Thanks
answered 7 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

My galaxy S4 mini phone has overheated and shut off automatically.

Ive had the phone for a few days and it has been working fine, but when the battery level got low the phone started to overheat (extremley hot to touch) and then switched itself off. It would not cool down after 30 minutes so I removed the battery and this helped. I then re-assembled and restarted the phone. It seems to be working ok now but Im very worried about this happening again. I was not using any apps etc when this happened.
asked 7 months ago
rich p
south wales
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Rich,

Please call our mobile support team on 03307267864 (local rate) for support with this.

Thanks.
answered 7 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Will there be a S4 Mini Active version

There is a S4 Active do you plan to bring out an S4 Mini Active?
asked 7 months ago
jonjames
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Jomjames,

There are no plans for an S4 mini active at present but please keep an eye on the news section of our website at http://www.samsung.com/uk/news for updates.

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you tell me when the new colours are due out for the S4 Mini?

Due to upgrade, want to change from iPhone to Samsung S4 Mini but really want a red one. I don't want to upgrade now to then see the new colours are out next month or in just a few weeks.
asked 7 months ago
Emski
Uk
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Emski,

There are no release dates yet but keep an eye on our website for all new releases.

Thanks.
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why does my S4 mini have a problem to stay connected with my car via bluetooth ?

Pairs successfully but then disconnects from my Juke's audio system
asked 6 months ago
phanos
Cyprus
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Phanos,

Please ensure that both your phone software and car Bluetooth are up to date, otherwise you may have connections issues.

If you are still having issues after this please contact our Galaxy Support Team on 0330 726 7864 (local rate) and we will be more than happy to help you.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why cant my phone conect to the wifi at home

Strong signal Phone cant find IP address. My lap top has no problem,
asked 6 months ago
Harvo
London
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Harvo,

Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to put music on?

Tried to put music from laptop to phone and it isn't working
asked 6 months ago
Alison
Scotland
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Alison,

Please ensure that the music is in an accepted format by your phone eg: MP3

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Does S4 mini have 'smart alert' feature? I'm aware that it doesn't have the notification light if in silent. So would smart alert feature work instead

asked 6 months ago
Joe Freddy
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Joe,

Please go to Settings > My device > Accessibility > Flash notification (camera light blinks when you receive a notification even on silent).

Thanks
answered 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Why does my S4 mini dial numbers and navigate through menus whilst i'm making a call?

Whilst i am in a phone call (usually whilst walking) my phone mutes me and dials numbers and navigates through my phone without me knowing. An example of this is that it called another contact in my phone book, cutting me off from my current call and ringing the other contact.
asked 6 months ago
Holmes1993
Norwich
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Your phone may need a factory reset as this could be a firmware glitch. Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why am I not seeing the NFC button in my Connections screen?

I can't see the NFC option in my Connections screen. I can only see buttons to turn on Wi-Fi and Bluetooth.
asked 6 months ago
franck
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi franck

If you scroll down the page in connections on your Galaxy S4 Mini and under 'Connect and share' you will see the NFC option.

Thanks
answered 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Samsung account language

I live in Estonia, but I want to use samsung account in english language. Unfortunately I can not change account language! I don't want to use apps in estonian language that are offered by samsung in Estonia.
I registered my account also in http://www.samsung.com/uk to have access to account in english, but when I am trying to log in to account to download apps, I see error notification ,, this account can be used in Estonia,, and I am forwarded to samsung page in Estonia.
My question is ,,how I can change account language if I live in Estonia ?
asked 6 months ago
Maria B
Tallinn, Estonia
on Galaxy S4 Mini
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Maria,

Please contact Samsung Estonia who should be able to advise how to change your account language to English.

http://www.samsung.com/ee/#latest-home

Thanks
answered 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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