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Most Recent Questions
Recent Question:
How do I get a full user menu for Galaxy S4mini?
Recent Question:
There are rumours that Android 4.4 is now being released for the s4 mini, When will it be available for version I9195XXUBNA2?
Recent Question:
CURRENTLY UNABLE TO DOWNLOAD. PLEASE RY AGAIN LATER MESSAGE
Recent Question:
will there be a kitkat update
Recent Question:
when will the android 4.4 kitkat update be released to the s4 mini in the UK?
Questions with Most Recent Answers
Question:
when is 4.2.3 available for s4 mini
Question:
Notification ringtone
Question:
will there be an android 4.0 update for the galaxy s2?
Question:
will there be a kitkat update
Question:
In case the phone fails due to water or dust

Customer Questions & Answers for
samsung Galaxy S4 Mini (Black)

The Samsung Galaxy S4 Mini is your life companion, just like the Galaxy S4. It shares the same elegant design aesthetic and many of the life-enhancing smart services. However, the compact Galaxy S4 Mini fits easily into your pocket and your palm, so it’s easy to carry wherever you go and you can use it with total comfort one-handed. It’s a partner that won’t weigh you down on the go.
Customer Questions & Answers:
237 Questions
 | 
220 Answers
Overall Rating:
4.356 out of 5
4.4
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Questions & Answers for samsung Galaxy S4 Mini (Black)

Question

saving contacts to a PC

asked 14 hours ago
cbruce
Ireland
on Galaxy S4 Mini (Black)
0points
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Question

saving contacts to a PC

asked 14 hours ago
cbruce
Ireland
on Galaxy S4 Mini (Black)
0points
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0 answers
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Question

My phone wont allow me to download an app. Says there is no room on the device even tho Ive uninstalled other apps to make room

Does anyone know what I am doing wrong?
asked 1 day ago
Ladyb
Midlands
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S4 Mini. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

Once the reset is complete, restore your data back on to your device and try installing the application again.

I hope this helps.
answered 15 hours ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

My phone wont allow me to download an app. Says there is no room on the device even tho Ive uninstalled other apps to make room

Does anyone know what I am doing wrong?
asked 1 day ago
Ladyb
Midlands
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S4 Mini. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

Once the reset is complete, restore your data back on to your device and try installing the application again.

I hope this helps.
answered 15 hours ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How can I get BT emails to sync on Samsung 4?

My btinternet email has stopped updating since 15th November. Nothing I do has helped. Please advise.
asked 5 days ago
Jill K
Scotland
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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0 answers
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Question

The incoming calls are not showing the phonebook names after upgrading to 4.2.2, how can i solve it?

asked 5 days ago
eddyhelou
Greece
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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0 answers
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Question

Tried to use my camera yesterday but it states "warning camera failed" what is this and how do I fix it?

I have tried clearing the cache of the camera, clearing the data, rebooting, tried the camera in safe mode and also wiping the manual cache partition but it still comes straight up with warning camera failed. A common fault so I am told but I still have another 10 months of my contract left and would like the use of my camera,
asked 6 days ago
Baldy
Bristol
on Galaxy S4 Mini (Black)
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0 answers
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Question

UPGRADE SOFTWARE

phone still on jelly bean when will i get upgrade phone model GTI9195
asked 1 week, 1 day ago
jim p
edinburgh uk
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Jim.

Please keep an eye on the software upgrade menu in the device settings and Samsung Kies for software upgrades.

Thanks.
answered 1 week, 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I resolve a problem with my Samsung Galaxy S4 Mini restarting itself several times per week?

Hi,
My phone occasionally restarts itself for no obvious reason.
This never happens more than once daily, but doesnt happen every day.

My typical day is to switch on the phone around 6.30am and switch off around 11.30pm.
A few times the restart has happened between 3 and 4pm UK time.
The battery is not low as it is showing around 58% - 78% availability.

The phone has always been idle at the time.

Phone is: Android 4.2.2 Baseband version I9195XXUBML4 Kernel 3.4.0-2340422 build JDQ39.I9195XXUBML4 SE for Android status SEPF_GT-I9195_4.2.2_0022

Any advice appreciated.

Thank you.
asked 1 week, 2 days ago
ccsl
United Kingdom
on Galaxy S4 Mini (Black)
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please check out this link http://www.samsung.com/uk/support/skp/faq/1029191.

If this does not help, I would advise that you contact your local repair location to get your device serviced by an authorised agent; http://www.samsung.com/uk/support/servicelocation/

Hope this helps.
answered 1 week, 1 day ago
Samsung E-support
0points
0out of 0found this answer helpful.
Question

why does my s4 mini not connect to wifi?

i have only just brought my s4 mini home and connected it to the wifi and then it keeps dropping and struggling to connect again all other devices are connected fine, why is it doing this?
asked 2 weeks, 1 day ago
marshamooo12
uk
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S4 Mini. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

If performing the factory reset hasn’t rectified the Wi-Fi connection issue, I advise taking your Galaxy S4 Mini to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

I hope this helps.
answered 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Battery motif colour change

Just had Galaxy mini s4 software update 4.2.2 and noticed battery motif is now grey instead of green. Is that ok.?
asked 2 weeks, 4 days ago
Adders53
Tewkesbury, glos. Uk
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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0 answers
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Question

Does Inserting Micro SIM card, reduces draining of battery in Samsung Galaxy S4 Mini GTI- 9192 to some extent ?

asked 2 weeks, 4 days ago
Sai Lokesh. S
Chennai
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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0 answers
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Question

how do i download kikat 4.4.2

I cant download 4.4.2 kikat on my s4 mini, its says there isnt enough space but I have a SD card with 29 GB left
asked 1 month ago
conOO11
london
on Galaxy S4 Mini (Black)
0points
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0 answers
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Question

blocking calls and messages

galaxy s4 mini, i want to block a specific telephone number and also any messages so I dont receive calls or messages from it
cant find how to do it
asked 1 month ago
kevin
london
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kevin.

Please see the attached link, giving you a step by step guide on blocking calls and texts from a specific number.

Thanks.

http://www.samsung.com/uk/support/skp/faq/1056153
answered 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Help with MMS Pictures

Cant receive mms text. I have tried numerous settings.
Model Samsung Galaxy S4 mini model i9195.
Help
asked 1 month, 1 week ago
dhare1
Little Rock, ARK
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Have you tried contact your network provider? I would suggest that you contact them as they may need to reset your network settings for you.

Hope this helps.
answered 1 month ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

How do I uninstall knox/knox notification manager?

Ive tried EVERYTHING but the force stop/disable option is greyed out. I dont have the knox app in my app drawer so cant even uninstall there.
asked 1 month, 1 week ago
Clair1001
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

We are aware that there are a few problems with disabling Knox from the S4 Mini. However, if you would like to contact our Galaxy team on 0330 726 7864, we can remotely access your device to see if we can disable it for you.

Hope this helps.
answered 1 month ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my s4 mini wont turn on or reset using power, home and volume + buttons

Phone just switched off yesterday after charging and now I cant get it to do anything - just got the black screen.
Ive only had it 10 months.
asked 1 month, 1 week ago
Mally
Brighton, England
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue, I recommend contacting your nearest service centre. Please check out this link which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month ago
Kirsty Grayson
+1point
1out of 1found this answer helpful.
Question

not registered on network

I factory reset my s4 mini now it says not registered on network, I have a signal bar but it says emergency calls only, really frustrating, please help
asked 1 month, 1 week ago
bexbry
wales
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

I'm sorry to hear this. Please check out this link to find your nearest Samsung Service Centre to get your S4 mini serviced by an engineer http://www.samsung.com/uk/support/servicelocation/.

Hope this helps.
answered 1 month, 1 week ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

When will Kjtkat 4.4.2 will be add for s4 mini GT-I9192

Please send me message or something to know when will Kitkat 4.4.2 will be avable for S4 mini Duos GT-I9192
asked 1 month, 1 week ago
Nikola Malisic
Podgorica,Montenegro
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

There is no current release date for the 4.4.2 update on the Galaxy S4 Mini Duos. Keep an eye on the Samsung website and social media pages for future information.

Thanks.
answered 1 month, 1 week ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

How can i update samsung s4 mini to 4.3

asked 1 month, 2 weeks ago
joao
london
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Joao,

I'm afraid the S4mini does not yet have the 4.3 firmware update available yet. However, please keep searching for updates. Thank you.
answered 1 month, 2 weeks ago
Jessica Thomas
0points
0out of 0found this answer helpful.
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