It depends on the types of files you are trying to download. Have you checked that your applications are up to date?
If it is third party content, perhaps, you need to download an application from the Play Store to support it?
If this does not work, you could try a factory reset to restore the device to factory settings. Please ensure to back up all important data http://www.samsung.com/uk/support/skp/faq/871836.
Hope this helps.
answered 2 weeks, 4 days ago
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