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Most Recent Questions
Recent Question:
How do I get a full user menu for Galaxy S4mini?
Recent Question:
There are rumours that Android 4.4 is now being released for the s4 mini, When will it be available for version I9195XXUBNA2?
Recent Question:
CURRENTLY UNABLE TO DOWNLOAD. PLEASE RY AGAIN LATER MESSAGE
Recent Question:
will there be a kitkat update
Recent Question:
when will the android 4.4 kitkat update be released to the s4 mini in the UK?
Questions with Most Recent Answers
Question:
when is 4.2.3 available for s4 mini
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Notification ringtone
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will there be an android 4.0 update for the galaxy s2?
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will there be a kitkat update
Question:
In case the phone fails due to water or dust

Customer Questions & Answers for
samsung Galaxy S4 Mini (Black)

The Samsung Galaxy S4 Mini is your life companion, just like the Galaxy S4. It shares the same elegant design aesthetic and many of the life-enhancing smart services. However, the compact Galaxy S4 Mini fits easily into your pocket and your palm, so it’s easy to carry wherever you go and you can use it with total comfort one-handed. It’s a partner that won’t weigh you down on the go.
Customer Questions & Answers:
224 Questions
 | 
215 Answers
Overall Rating:
4.307 out of 5
4.3
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5

Questions & Answers for samsung Galaxy S4 Mini (Black)

Question

blocking calls and messages

galaxy s4 mini, i want to block a specific telephone number and also any messages so I dont receive calls or messages from it
cant find how to do it
asked 3 days ago
kevin
london
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kevin.

Please see the attached link, giving you a step by step guide on blocking calls and texts from a specific number.

Thanks.

http://www.samsung.com/uk/support/skp/faq/1056153
answered 3 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Help with MMS Pictures

Cant receive mms text. I have tried numerous settings.
Model Samsung Galaxy S4 mini model i9195.
Help
asked 4 days ago
dhare1
Little Rock, ARK
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

Have you tried contact your network provider? I would suggest that you contact them as they may need to reset your network settings for you.

Hope this helps.
answered 3 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

How do I uninstall knox/knox notification manager?

Ive tried EVERYTHING but the force stop/disable option is greyed out. I dont have the knox app in my app drawer so cant even uninstall there.
asked 5 days ago
Clair1001
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

We are aware that there are a few problems with disabling Knox from the S4 Mini. However, if you would like to contact our Galaxy team on 0330 726 7864, we can remotely access your device to see if we can disable it for you.

Hope this helps.
answered 4 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my s4 mini wont turn on or reset using power, home and volume + buttons

Phone just switched off yesterday after charging and now I cant get it to do anything - just got the black screen.
Ive only had it 10 months.
asked 5 days ago
Mally
Brighton, England
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue, I recommend contacting your nearest service centre. Please check out this link which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 4 days ago
Kirsty Grayson
+1point
1out of 1found this answer helpful.
Question

not registered on network

I factory reset my s4 mini now it says not registered on network, I have a signal bar but it says emergency calls only, really frustrating, please help
asked 1 week ago
bexbry
wales
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi,

I'm sorry to hear this. Please check out this link to find your nearest Samsung Service Centre to get your S4 mini serviced by an engineer http://www.samsung.com/uk/support/servicelocation/.

Hope this helps.
answered 6 days ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

When will Kjtkat 4.4.2 will be add for s4 mini GT-I9192

Please send me message or something to know when will Kitkat 4.4.2 will be avable for S4 mini Duos GT-I9192
asked 1 week, 3 days ago
Nikola Malisic
Podgorica,Montenegro
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

There is no current release date for the 4.4.2 update on the Galaxy S4 Mini Duos. Keep an eye on the Samsung website and social media pages for future information.

Thanks.
answered 1 week, 2 days ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

How can i update samsung s4 mini to 4.3

asked 2 weeks, 1 day ago
joao
london
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi Joao,

I'm afraid the S4mini does not yet have the 4.3 firmware update available yet. However, please keep searching for updates. Thank you.
answered 2 weeks ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

my s4 mini is running on 4.4.4kitkat is there an update or way to move apps to external SD card

How to activate move to SD card
asked 2 weeks, 1 day ago
pvjcaj
Bridgend, Wales, UK
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

You can transfer applications to the SD card by going to Settings > More > Application Manager > Select the application > Move to SD card.

Kindly note that not all applications can be externally saved. This is down to the application manufacturer and the requirements the application needs.

Thanks.
answered 2 weeks ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

The battery sign has changed from green to white, so you cannot see how much battery is left or when it is running out

asked 2 weeks, 4 days ago
dragon29
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

The change in battery colour could be because of a recent software update and unfortunately can't be changed back.

Thanks.
answered 2 weeks, 4 days ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Handset wont charge

my phone wont charge and Phones4U were going to replace it before they went into Administration. What do I do now? They told me to contact Samsung
asked 3 weeks, 1 day ago
JohnL
Hampshire UK
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 3 weeks ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

i need my phone unblocked and i was told to contact you for use to unblock it. my phone is a samsung galaxy s4 mini.

i want to put an 02 sim card into my samsung as it was on ee network
asked 3 weeks, 1 day ago
miss robertson
dumfries
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

You need to contact your network provider to get this PUK code.

Thanks.
answered 3 weeks ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

How can I send songs stored in my PC to my Samsung Galaxy S4?

asked 3 weeks, 6 days ago
Ranganath
Bangalore
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

when using video it crashes my phone every time any one know how to stop this

My Phone crashes every time I use the video recorder then have to take out battery for access to phone again any one else have this problem samsung galaxy s4 mini :-/
asked 1 month ago
gert
nottingham
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please check out this link for tips on what to do when your device keeps crashing http://www.samsung.com/uk/support/skp/faq/1029191 Hope this helps.
answered 1 month ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

can receive emails but cannot send emails

asked 1 month ago
dennis
bucca
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue, I recommend that you contact your email provider and get the correct outgoing server settings for your Galaxy S4 Mini.

Thanks.
answered 1 month ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

Is there going to be an update to replace Jellybean with Kitkat for the UK?

asked 1 month ago
paul2405
London
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

There is no current release date for the 4.4 Kitkat update on the Galaxy S4 Mini. Keep an eye on the Samsung website for any further updates.

Thanks.
answered 1 month ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

What is the factual difference between GT-i9195 and models with the same number but additionally H / L or T?

Asking this question because they seem to have different SAR levels, yet the technical differences between the models are unclear to me. How can I know which model should order, wishing to make sure it has the lowest SAR rate?
asked 1 month ago
Louis
Netherlands
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

how much does it cost to repair the LCD

S4 mini how do I get it repaired LCD had gone after I sat on it ,and how much would it cost ?
asked 1 month ago
mark
stafford
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it. The service centre will also be able to inform you of a cost for the repair.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

Just got new s4 mini and the Google play app wont load

asked 1 month, 1 week ago
dgt3
uk
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S4 Mini. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

I hope this helps.
answered 1 month, 1 week ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

will the mini s 4 sinc with a smart tv to view pictures from my phone ? how?

asked 1 month, 2 weeks ago
Danny C.
So. Central Kentucky
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Danny, Please check out this link for the manual (page 63) on how to do this http://downloadcenter.samsung.com/content/UM/201306/20130621151302859/GT-I9195_UM_EU_Jellybean_Eng_Rev.1.0_130620.pdf. Hope this helps.
answered 1 month, 1 week ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

wifi wont connect

In order to get my phone to connect to wifi I have to switch it off and on again. It states there is an authentication error, I have retyped my password in multiple times it still doesnt work. Checked the wifi all other devices connect no problem.
asked 1 month, 2 weeks ago
vickilou87
bolton
on Galaxy S4 Mini (Black)
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S4 Mini. You can do this by following these steps:
Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

If the factory data reset does not improve the performance of your device then I advise taking your Galaxy S4 Mini to your nearest service centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

I hope this helps.
answered 1 month, 1 week ago
Samsung Support
0points
0out of 0found this answer helpful.
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