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Most Recent Questions
Recent Question:
CURRENTLY UNABLE TO DOWNLOAD. PLEASE RY AGAIN LATER MESSAGE
Recent Question:
My blu ray player won't play DVDs
Recent Question:
Hi how can I set my samsung phone to send and receive text but not use phone for calling.
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Can't view my folders in emails?
Recent Question:
how do i download text messages from my galaxy s2, to a laptop/pc?
Questions with Most Recent Answers
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CURRENTLY UNABLE TO DOWNLOAD. PLEASE RY AGAIN LATER MESSAGE
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My blu ray player won't play DVDs
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Hi how can I set my samsung phone to send and receive text but not use phone for calling.
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how do i download text messages from my galaxy s2, to a laptop/pc?
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Can't view my folders in emails?

Customer Questions & Answers for
samsung Galaxy S II

Prepare yourself for the Galaxy S II, Samsung’s thinnest smartphone. Using the latest Android 2.3 Gingerbread operating system, the Galaxy S II brings together the 1.2GHz Dual Core Application Processor for unmatched performance and a brilliant 4.3” Super AMOLED Plus display. Featuring a lightweight and beautifully thin design and advanced HSPA + connectivity, it represents the next generation in smartphone technology.
Customer Questions & Answers:
586 Questions
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236 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy S II

Question

Does the samsung galaxy s 2 have micro usb charger?

asked 2 years, 3 months ago
shakzzb5
on Galaxy S II
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answer 1
I can confirm that the Galaxy S2 does indeed use a micro USB charger.
answered 2 years, 3 months ago
Samsung Service
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Question

Do all Galaxy S2s have the NFC chip in as standard now, or is it a separate model number?

asked 2 years, 3 months ago
Mogadon
Berkshire
on Galaxy S II
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answer 1
The UK version of this device does not include an NFC chip, as currently the UK infrastructure is not setup for this technology.
answered 2 years, 3 months ago
Samsung Service
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Question

will this smart phone work in areas that are predominately 2g rather than 3g and is it capable of switching automatically?

asked 2 years, 3 months ago
wildwood76
on Galaxy S II
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answer 1
3G technology is backward compatible, If you are only able to receive 2G in your area, your 3G phone will automatically connect to it and vise verse.
answered 2 years, 3 months ago
Samsung Service
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Question

can you control internet features on Samsung smart UE 6530 tv with Galaxy S2 phone?

asked 2 years, 3 months ago
careful shopper
United Kingdom
on Galaxy S II
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answer 1
If your TV is a UED6530 there is a compatible application available. Please search the Android marketplace for Samsung Remote.
answered 2 years, 3 months ago
Samsung Service
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Question

does the sumsung sii have email capability

asked 2 years, 3 months ago
gary
on Galaxy S II
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answer 1
We can confirm that the Galaxy S2 does indeed have email capability.
answered 2 years, 2 months ago
Samsung Service
-1point
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Question

when andriod ice cream sandwich will be available for samsung galaxy s2

asked 2 years, 3 months ago
khurram
on Galaxy S II
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answer 1
We will be offering Android 4.0 Ice Cream Sandwich upgrade for selected GALAXY devices starting first quarter 2012.
Details here: http://bit.ly/uANhnt
answered 2 years, 2 months ago
Samsung Service
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Question

how do i update my phone os to Android Icecream sandwich???

asked 2 years, 3 months ago
sama
England
on Galaxy S II
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answer 1
Ice cream sandwich is not currently available for your device. We will be offering Android 4.0 Ice Cream Sandwich upgrade for selected GALAXY devices starting first quarter 2012.
Details here: http://bit.ly/uANhnt
answered 2 years, 2 months ago
Samsung Service
-1point
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Question

how do i use my galaxy s 2 as a moderm???

i want to connect my galaxy s 2 to my laptop and use it as a moderm
asked 2 years, 2 months ago
laz ma taz
on Galaxy S II
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answer 1
Please install all drivers for your device by installing our KIES software available from www.samsung.com/uk/kies. Once installed connect your phone to the computer and follow these steps on the phone, Applications - Settings - Wireless and network - Tethering and portable hotspots - USB tethering.
answered 2 years, 2 months ago
Samsung Service
-1point
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Question

Notification ringtone

can you change the Notification ringtone to anything you like
asked 2 years, 2 months ago
gigglebox
warrington
on Galaxy S II
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answer 1
Unfortunately this is not currently a feature within your operating system. There may be 3rd party applications available within the Android Market to facilitate this function.
answered 2 years, 2 months ago
Samsung Service
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Question

Has it got wi-fi connectivity?

asked 2 years, 2 months ago
Deccles
Home
on Galaxy S II
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answer 1
Yes is does.
answered 2 years, 2 months ago
moosehound
uk
-1point
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Question

dose the samsung galexy s 2 have a bluetooth device [ear piece]

asked 2 years, 2 months ago
john d
u k
on Galaxy S II
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answer 1
The Galaxy S2 will work with most Bluetooth devices, for further information on compatibility, please contact the Bluetooth device manufacturer.
answered 2 years, 2 months ago
Samsung Service
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Question

Can the Samsung Galaxy S2 be connected to a TV in any way other than HDMI?

I am aware that the Galaxy S could be connected via the headphone socket. I want to connect to TV that doesn't have a HDMI socket. Is it possible to connect to a scart socket via the mhl adaptor or directly from the handset?
asked 2 years, 2 months ago
Minime
Rochester, England
on Galaxy S II
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answer 1
Unfortunately we do not offer an official version of this cable, however there may be items available from 3rd party manufacturers which will perform this function.
answered 2 years, 2 months ago
Samsung Service
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Question

Hi how does one get to work the bbc i player on galaxy sii - it keeps asking to turn on a wi fi connection which i always have on?

asked 2 years, 2 months ago
daviesne1
Swansea, Wales
on Galaxy S II
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answer 1
Can you please ensure that you are connected to your WiFi and you have internet access? Failing this a reset may resolve the issue, please back up all data and do the following, Applications - Settings - Privacy - Factory Data Reset. If you are still experiencing problems, please contact the BBC iplayer support team for assistance. We hope you get this working soon.
answered 2 years, 2 months ago
Samsung Service
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Question

When i call someone and he is on a call,,will this phone notes me that there is waiting ?

asked 2 years, 2 months ago
Mohamad
Egypt
on Galaxy S II
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answer 1
This is indeed a feature of your phone. To enable please do the following: Applications - Settings - Call - Additional Settings - Call Waiting.
answered 2 years, 2 months ago
Samsung Service
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Question

Does the Galaxy S2 support Allshare so that I can use it to play music through my Samsung TV remotely?

The manual for the Samsung LEC750 refers to linking up mobiles with Allshare so that music can be played through it, using the handset as a remote. This function does not appear on the tech spec on the Samsung site.
asked 2 years, 2 months ago
Dylan
Shropshire
on Galaxy S II
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answer 1
We can confirm that the Galaxy S2 does have AllShare, and has the ability to play music to your TV remotely. This is possible when both devices are connected to the same router/network.
answered 2 years, 1 month ago
Samsung Service
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Question

How do i download photos onto my ;lptop

I am having difficulty understanding how to transfer photos from my camera to my laptop which is Windows7
asked 2 years, 1 month ago
JimG
Hampshire Uk
on Galaxy S II
-1point
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1 answer
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answer 1
Hi Jim, this can be done by using our KIES software available from www.samsung.com/uk/kies.
You could also enable mass storage mode on the phone and it would then appear as a drive on your computer. This can be done by going to Applications - Settings - Wireless and network - USB Utilities - Mass Storage Mode. Now connect the phone to your PC and it will appear under "My Computer" as a drive, your photos can then be found under the DCIM folder.
answered 2 years, 1 month ago
Samsung Service
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Question

Have recently brought GalaxyS2 - I1900G mobile. While playing songs via music player, the phone crashes. It is a known fault?

While playing songs via music player, the phone crashes. I have to take off battery, put it back in then start all over again. Is this a known fault or is it a faulty piece?
asked 2 years, 1 month ago
epaN
London
on Galaxy S II
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1 answer
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answer 1
Sorry to hear that. This would be a software issue and we would advise you to perform a reset on the device. Please back up all data and do the following: Applications - Settings - Privacy - Factory data reset. The issue could also be the result of infected music files, it may be wise to scan these using a virus checker on your PC. If this fails please call our team for further assistance, 0330 726 7864.
answered 2 years, 1 month ago
Samsung Service
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Question

How do i display the large time icon on the homescreen?

Galaxy S2- The time is usually shown in large numbers at the top of the homescreen my phone does not show the time.
asked 2 years, 1 month ago
Confused
on Galaxy S II
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answer 1
To replace this widget on your home screen, please do the following: Long press on the home screen and select "Widgets" from the onscreen menu, you will then be able to drag the clock into its desired location.
answered 2 years, 1 month ago
Samsung Service
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Question

why does my s2 refuses to switch off

i tried to switch off and it goes out and few seconds later its back on again with out me touching it ,i tried battery out and when battery goes in it automatically comes on. i tried to read many forums and found people lot of with the same problem but not definite answer. i bought my phone less than 2 months old very disappointed in my galaxy s2
asked 2 years, 1 month ago
bubblo
LONDON
on Galaxy S II
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1 answer
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answer 1
Sorry to hear that, we would advise backing up all data and performing a reset on the device: Applications - Settings - Privacy - Factory data reset. This will hopefully resolve your issue, if it does not please contact our support team, who will try and resolve the issue. 0330 726 7864.
answered 2 years, 1 month ago
Samsung Service
0points
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Question

Can network mode be changed on Galaxy s 2

Presently shows only GSM and WCDMA need UK
asked 2 years, 1 month ago
keth R
United Kingdom
on Galaxy S II
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answer 1
Network mode can be changed by going to Applications - Settings - Wireless and Network - Network mode. We would recommend selecting GSM/WCDMA Auto, this is what is used in the UK.
answered 2 years, 1 month ago
Samsung Service
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