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samsung Galaxy S II
Prepare yourself for the Galaxy S II, Samsung’s thinnest smartphone. Using the latest Android 2.3 Gingerbread operating system, the Galaxy S II brings together the 1.2GHz Dual Core Application Processor for unmatched performance and a brilliant 4.3” Super AMOLED Plus display. Featuring a lightweight and beautifully thin design and advanced HSPA + connectivity, it represents the next generation in smartphone technology.
Questions & Answers for samsung Galaxy S II
Question
Has it got wi-fi connectivity?
asked 1 year, 3 months ago on Galaxy S II
Deccles
Home
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1 answer
Answers
answer 1
Yes is does.
answered 1 year, 3 months ago
moosehound
uk
-1point
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Question
dose the samsung galexy s 2 have a bluetooth device [ear piece]
asked 1 year, 3 months ago on Galaxy S II
john d
u k
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1 answer
Answers
answer 1
The Galaxy S2 will work with most Bluetooth devices, for further information on compatibility, please contact the Bluetooth device manufacturer.
answered 1 year, 3 months ago
Samsung Service
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Question
Can the Samsung Galaxy S2 be connected to a TV in any way other than HDMI?
I am aware that the Galaxy S could be connected via the headphone socket. I want to connect to TV that doesn't have a HDMI socket. Is it possible to connect to a scart socket via the mhl adaptor or directly from the handset?
asked 1 year, 3 months ago on Galaxy S II
Minime
Rochester, England
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1 answer
Answers
answer 1
Unfortunately we do not offer an official version of this cable, however there may be items available from 3rd party manufacturers which will perform this function.
answered 1 year, 3 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question
Hi how does one get to work the bbc i player on galaxy sii - it keeps asking to turn on a wi fi connection which i always have on?
asked 1 year, 3 months ago on Galaxy S II
daviesne1
Swansea, Wales
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Can you please ensure that you are connected to your WiFi and you have internet access? Failing this a reset may resolve the issue, please back up all data and do the following, Applications - Settings - Privacy - Factory Data Reset. If you are still experiencing problems, please contact the BBC iplayer support team for assistance. We hope you get this working soon.
answered 1 year, 3 months ago
Samsung Service
0points
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Question
When i call someone and he is on a call,,will this phone notes me that there is waiting ?
asked 1 year, 3 months ago on Galaxy S II
Mohamad
Egypt
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1 answer
Answers
answer 1
This is indeed a feature of your phone. To enable please do the following: Applications - Settings - Call - Additional Settings - Call Waiting.
answered 1 year, 3 months ago
Samsung Service
0points
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Question
Does the Galaxy S2 support Allshare so that I can use it to play music through my Samsung TV remotely?
The manual for the Samsung LEC750 refers to linking up mobiles with Allshare so that music can be played through it, using the handset as a remote. This function does not appear on the tech spec on the Samsung site.
asked 1 year, 3 months ago on Galaxy S II
Dylan
Shropshire
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1 answer
Answers
answer 1
We can confirm that the Galaxy S2 does have AllShare, and has the ability to play music to your TV remotely. This is possible when both devices are connected to the same router/network.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How do i download photos onto my ;lptop
I am having difficulty understanding how to transfer photos from my camera to my laptop which is Windows7
asked 1 year, 3 months ago on Galaxy S II
JimG
Hampshire Uk
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Jim, this can be done by using our KIES software available from www.samsung.com/uk/kies.
You could also enable mass storage mode on the phone and it would then appear as a drive on your computer. This can be done by going to Applications - Settings - Wireless and network - USB Utilities - Mass Storage Mode. Now connect the phone to your PC and it will appear under "My Computer" as a drive, your photos can then be found under the DCIM folder.
You could also enable mass storage mode on the phone and it would then appear as a drive on your computer. This can be done by going to Applications - Settings - Wireless and network - USB Utilities - Mass Storage Mode. Now connect the phone to your PC and it will appear under "My Computer" as a drive, your photos can then be found under the DCIM folder.
answered 1 year, 2 months ago
Samsung Service
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Question
Have recently brought GalaxyS2 - I1900G mobile. While playing songs via music player, the phone crashes. It is a known fault?
While playing songs via music player, the phone crashes. I have to take off battery, put it back in then start all over again. Is this a known fault or is it a faulty piece?
asked 1 year, 3 months ago on Galaxy S II
epaN
London
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1 answer
Answers
answer 1
Sorry to hear that. This would be a software issue and we would advise you to perform a reset on the device. Please back up all data and do the following: Applications - Settings - Privacy - Factory data reset. The issue could also be the result of infected music files, it may be wise to scan these using a virus checker on your PC. If this fails please call our team for further assistance, 0330 726 7864.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How do i display the large time icon on the homescreen?
Galaxy S2- The time is usually shown in large numbers at the top of the homescreen my phone does not show the time.
asked 1 year, 3 months ago on Galaxy S II
Confused
0points
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1 answer
Answers
answer 1
To replace this widget on your home screen, please do the following: Long press on the home screen and select "Widgets" from the onscreen menu, you will then be able to drag the clock into its desired location.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
why does my s2 refuses to switch off
i tried to switch off and it goes out and few seconds later its back on again with out me touching it ,i tried battery out and when battery goes in it automatically comes on. i tried to read many forums and found people lot of with the same problem but not definite answer. i bought my phone less than 2 months old very disappointed in my galaxy s2
asked 1 year, 2 months ago on Galaxy S II
bubblo
LONDON
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1 answer
Answers
answer 1
Sorry to hear that, we would advise backing up all data and performing a reset on the device: Applications - Settings - Privacy - Factory data reset. This will hopefully resolve your issue, if it does not please contact our support team, who will try and resolve the issue. 0330 726 7864.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
Can network mode be changed on Galaxy s 2
Presently shows only GSM and WCDMA need UK
asked 1 year, 2 months ago on Galaxy S II
keth R
United Kingdom
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1 answer
Answers
answer 1
Network mode can be changed by going to Applications - Settings - Wireless and Network - Network mode. We would recommend selecting GSM/WCDMA Auto, this is what is used in the UK.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How do i download an instruction manual for my galaxy s2
asked 1 year, 2 months ago on Galaxy S II
Karrie
0points
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1 answer
Answers
answer 1
Hi Karrie, an instruction manual for your device is available on your products support page, please click on the download link available here: http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I9100LKAXEU-support
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How long should I charge Galaxy S II for the first time?
asked 1 year, 2 months ago on Galaxy S II
Max009
KSA
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1 answer
Answers
answer 1
Hi Max, we would recommend charging the phone for around 4hours. The phone will prompt you when the battery is fully charged.
answered 1 year, 2 months ago
Samsung Service
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Question
Does the Galaxy SII allow me to download MS documents, work on them and send them?
asked 1 year, 2 months ago on Galaxy S II
Scirocco
London
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1 answer
Answers
answer 1
The Galaxy S2 features a program called Polaris Office which allows you to create and edit office documents, please check with your network provider as they may have removed this application. Third party applications are also available via the Android Marketplace. The files can then be emailed, Bluetoothed or sent via MMS.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
Sending SMS in other languages (Cyrillic) on Galaxy SII
I have problem on receiving end. I send SMS in Russian but on recipients telephone it appears as ??????. Her replies I can see in Russian OK. I use English (UK) telephone language and English + Russian as input languages (changing display to Russian didn't help). I can see Russian keyboard and type OK but ??? it is all that is received (like decoding in PC between DOS, KOI-8 etc). It gives warning that symbols can be lost and advises on automatic input method but I got the telephone for 2 days only and a bit lost here.
The telephone is Galaxy SII which I love a lot and I used iPhone before which I didn't like but it was OK SMSing in Russian.
The telephone is Galaxy SII which I love a lot and I used iPhone before which I didn't like but it was OK SMSing in Russian.
asked 1 year, 2 months ago on Galaxy S II
Nadya
London
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We are sorry to hear that you are having problems sending messages in Russian, this can easily be resolved by changing your input mode to Automatic.
Please do the following: "Messaging - Settings - Input Mode" and change it to "Automatic".
Please do the following: "Messaging - Settings - Input Mode" and change it to "Automatic".
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How do you change music photos?
The photo that appear when the music is playing (artist photo) sometimes it uses MY photos how do i change this as some photos i don't want showing????
asked 1 year, 2 months ago on Galaxy S II
Pheonix
0points
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1 answer
Answers
answer 1
If you are using our KIES software to add the music to the phone, please do the following: Connect the phone to KIES and go to your music library within the program. Right click on an album and select Properties - Photo. You will then be able to add a photo to the album, repeat for each.
answered 1 year, 2 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question
music player does not play album tracks in correct order, how do i fix?
can't play albums in their shop bought intended order, used "kies" to install on phone.
asked 1 year, 2 months ago on Galaxy S II
mark
united kingdom, scotland
0points
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1 answer
Answers
answer 1
Hi Mark, It would appear that you have enabled shuffle, please do the following: Within the music player on your phone please press the shuffle icon (This is an image of two curved arrows).
answered 1 year, 2 months ago
Samsung Service
0points
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Question
My Samsung Galaxy two is recieving emails but upto four hours later!!
How can i fix this problem? I want to be recieving emails in real time? not waiting at least 4 hours before i realise i have an email! Please help thank you, lexine
asked 1 year, 2 months ago on Galaxy S II
Lexine
Kent
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To change the email check frequency on your device, please go into your email application and do the following: Menu - More - Account settings - Email check frequency - Change refresh time.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
can a stylus be used to input data into the Galaxy S2 ?
asked 1 year, 2 months ago on Galaxy S II
HAMMER
0points
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1 answer
Answers
answer 1
A stylus can be used with this device, you would require a capacitive touch screen stylus. We would suggest doing a quick internet search to find a retailer near you.
answered 1 year, 2 months ago
Samsung Service
0points
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Question
How to unlock samsung galaxy s2 gt-i9100 which is currently on t-mobile network?
I have got my locked to t-mobile and would like to unlock it so that I can use different mobile network.
asked 1 year, 2 months ago on Galaxy S II
Shahadat
London
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0out of 0found this question helpful.
1 answer
Answers
answer 1
This lock is placed on the device by your network provider. Please contact T-mobile who will be able to remove this lock, please note a charge is normally applicable.
answered 1 year, 2 months ago
Samsung Service
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