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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Recent Question:
How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
how do I remove the Weather information from my screen
Recent Question:
how do I change call sounds?
Recent Question:
Can the camera shutter on the Galaxy s4 Mobilephone be turned to silent?
Questions with Most Recent Answers
Question:
my battery is running out so quick any advice?
Question:
How do I add a picture to my contacts
Question:
Does the Galaxy Xcover2 have a space for an SD card?
Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
Question:
Is the phone 4G ready?

Customer Questions & Answers for
Galaxy S

Samsung GALAXY S
Customer Questions & Answers:
149 Questions
 | 
43 Answers
Overall Rating:
3.527 out of 5
3.5
out of
5
(55 Reviews)55

Questions & Answers for samsung Galaxy S

Question

where is the sim card located on the galaxy s phone?

asked 3 years, 1 month ago
jrrl
on Galaxy S
-2points
2out of 6found this question helpful.
2 answers
Answers
answer 1
my mobile Samsung galaxy s GT-19000, but its camera result not bright fade not bright who to resolve this
answered 4 months, 3 weeks ago
mnyasin
+2points
2out of 2found this answer helpful.
answer 2
If you take the back off of the phone you'll see it's just above the battery.
answered 3 years ago
Kenny
Manchester
+3points
4out of 5found this answer helpful.
Question

How can I transfer my text messages to my laptop for storage?

I think I can get an app to send one at a time by e-mail, but I want to transfer them all on to the laptop. This was easy with my N95 but the Samsung Kies thing has no mention of e-mails,only music and pictures. Fine, but I want to move my text messages as well. Is there a way? This is my only problem with and criticism of this great phone.
asked 3 years, 4 months ago
Neil
on Galaxy S
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Neil, Unfortunately Samsung Kies does not have a SMS backup feature and this is just a limitation of the software.
answered 3 years, 3 months ago
Samsung customer service
+1point
1out of 1found this answer helpful.
Question

Can you still add phone numbers to reject list ?

Does it still have the function to block unknown and un wanted callers as i find this very helpful
asked 3 years, 4 months ago
pjkj
liverpool
on Galaxy S
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
Hi, The Samsung Galaxy S does come with the feature to block numbers.
answered 3 years, 3 months ago
Samsung customer service
-1point
0out of 1found this answer helpful.
Question

where do i put the sd card

asked 3 years ago
1nonly
pdx oregon
on Galaxy S
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
Take the back off of the phone. It's above the battery to the left of where the sim card is.
answered 3 years ago
Kenny
Manchester
0points
0out of 0found this answer helpful.
Question

Resetting ?

How do i reset a locked phone? As someone set a code on mine, and i used the twenty attempts, and i have no idea what my google account is..
asked 2 years, 11 months ago
aleex
on Galaxy S
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
Please visit the Google mail site and reset your account details. Alternatively please take the phone along with your receipt to your nearest service centre where a chargeable reset can be performed.
answered 2 years, 10 months ago
Samsung Service
-2points
1out of 4found this answer helpful.
Question

My phone is showing a missed call with a symbol on the right hand side of the log showing a telephone with a head in a square. What is this?

asked 2 years, 10 months ago
LoobyLoo70
England
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
We are unsure what this symbol would be, it is most probably associated with one of your installed programs. We would suggest searching online for "Android icons" to see if you can find the symbol and its meaning.
answered 2 years, 9 months ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

I forgot my pattern to my phone and my phone is lock

asked 2 years, 9 months ago
Angel
on Galaxy S
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Angel, can you please follow the onscreen instructions on the device to enter your Google password and reset the pattern lock. For further assistance on resetting your Google account, we would kindly ask that you contact the support team at Google.
answered 2 years, 9 months ago
Samsung Service
0points
1out of 2found this answer helpful.
Question

how do i set my music to the ringtone?

asked 2 years, 9 months ago
lindz
on Galaxy S
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Within the music application, please press the menu key and select "Set as" - "Phone ringtone". Please note this function may have been removed by your network provider.
answered 2 years, 9 months ago
Samsung Service
+3points
3out of 3found this answer helpful.
Question

How do you get photos and videos loaded off a samsung galaxy s 19000 onto a pc. I have the lead but it doesn't recognise the device

asked 2 years, 8 months ago
Kirsty
South Elmsall
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Kirsty, to allow your phone to communicate with your PC you will need to install the correct drivers, please download and install our Samsung KIES software: www.samsung.com/uk/kies

Once installed, open KIES and connect your phone with the screen unlocked, you will now be able to transfer files between your PC and phone.

If you require any further assistance, please let us know.
answered 2 years, 8 months ago
Samsung Service
-1point
1out of 3found this answer helpful.
Question

why cant I send or receive multi-media messages

asked 2 years, 8 months ago
jeffers564
home
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Jeffers.

In order to send and receive multi-media messages, your phone must have the correct settings from your network provider.

We would kindly ask that you contact your network provider who will be able to push these to your device.
answered 2 years, 8 months ago
Samsung Service
+2points
2out of 2found this answer helpful.
Question

red triangle keeps cumin on screen

it then says android and the phone stops working
asked 2 years, 8 months ago
leeds
yeadon
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Could be a rouge application. Can you please back up all data and perform a reset on the item.

Applications - Settings - Privacy - Factory data reset.

Hope this works for you. Any further problems, please contact our team who will be more than happy to assist - 0330 726 7864.
answered 2 years, 8 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

is the gallaxy s11 case with stand compatable with my gallaxy s 19000

asked 2 years, 7 months ago
gordon
on Galaxy S
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Hi Gordon.

Case's designed for the Galaxy SII will not be compatible with the Galaxy S as they are a different size and shape. We would suggest that you look for a similar product which is specifically designed to work with your device.
answered 2 years, 7 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

How do you get the phone to work proper?

I have had my samsung galaxy S on contract for roughly a year now and the system seems to keep crashing in some way, I keep having to uninstall apps to re install them to get them to work again, and this is happening more and more often (sometimes daily), a sign just comes up asking me to force close the app without it opening. Also the internet is hardly ever working even with wi-fi lately. It also switches itself off and refuses to turn on for 5ish minutes. Would be grateful for any advice anyone may have, thank you!
asked 2 years, 7 months ago
Emma
Peterborough
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Emma,
Sorry to hear you are having this problem. If you follow the steps below to reset this will hopefully help solve this. Make sure you save ALL data before carrying out this process.

Settings- Privacy- Factory data reset.
answered 2 years, 7 months ago
Samsung Service
-2points
1out of 4found this answer helpful.
Question

Does this phone support PBAP?

asked 2 years, 7 months ago
Bert
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Bert.
We can confirm that this device is indeed support the PBAP protocal.
answered 2 years, 6 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

can i update this phone to android jelly bean ?

asked 1 year, 10 months ago
zain:)
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi zain:),

You can check for updates of the software via Samsung KIES.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

Cannot connect to 3G in Cyprus...worked fine in UK??? What to do??

asked 1 year, 9 months ago
Teresa
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Teresa,

If you are using a UK SIM card, then your network provider may have restricted the usage of your phone outside the UK. If it is a Cypriot SIM then you may need to contact your network operator in Cyprus

Thanks.
answered 1 year, 9 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

I cant see print option in phone and how to transfer data from i phone

Cant see print options n transfer data
asked 1 year, 7 months ago
Nargis
Tw80ay
on Galaxy S
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Nargis,

You can transfer data through Samsung KIES and for printing you would use Samsung mobile print app.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Mobile Network state disconnected

on my phone it says mobile network state disconnected and i cant recieve or do messages and calls please help
asked 1 year, 7 months ago
Nathan
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Nathan,

Can you try removing the SIM then inserting it again. If this does not resolve the issue then we would recommend that you contact your network provider as your settings may need to be adjusted.

Thanks
answered 1 year, 7 months ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

i have samsung galaxy s gt-i9000 but this dose not support play store .please sujest me what to do

asked 1 year, 6 months ago
anwar
abu dhabi
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi anwar,

As you are running on an older version of software it may be called the Android Market.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

what do i need to download what is on my phone onto my pc

asked 1 year, 3 months ago
frankie g
on Galaxy S
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Frankie,

You will need to download Samsung KIES which can be downloaded at the link provided below.

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
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