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Most Recent Questions
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Customer Questions & Answers for
samsung Galaxy S III mini (White)

With its gentle curves and comfortable grip, the Samsung Galaxy S III Mini continues the sophisticated design aesthetic seen in the Galaxy S III. Elegant natural design meets vivid viewing, thanks to a dazzling 4.0-inch Super AMOLED display that brings out the best in all your entertainment. With the Android 4.1 Jelly Bean operating system, you can enjoy a range of great apps and games as well as new functionality. And, with smart and intelligent services like Pop-up Play, Best Photo, Smart Stay and Social Tag, the Galaxy S III Mini helps make life easier and richer.
Customer Questions & Answers:
399 Questions
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325 Answers
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Questions & Answers for samsung Galaxy S III mini (White)

Question

Black screen of death, GT-18190N wont switch on

how do I turn on my phone after it shut its self down ?
My GT-18190N S3 mini is just 2 years old and out of warranty.
Recognised by computer as"U8500 usb drive, but no drivers available for this device"
Is there a fix or is it bin time ?
asked 2 days ago
majoch56
stockton on tees
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 day ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I stop my phone periodically downloading very old emails time and time again, even after I have deleted them?

Every now and then I go through a few days when my Galaxy iii mini keeps downloading very old emails. I delete them, and then a short while later theyre downloaded again. Any help in how to prevent this would be much appreciated.
asked 1 week ago
Graham Cox
Surrey, England
on Galaxy S III mini (White)
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1 answer
Answers
answer 1
Hi.

Have you tried logging in to your email account on a computer? Sometimes emails that are not deleted from the computer can keep reappearing on the phone.

If you have tried this, please check that the software on the device is up to date. You can check this by going to Settings > About device > Software Update > Check for updates.

Failing this, please perform a factory reset on the device. Go to Settings - Back up and reset - Factory data reset - Reset device - Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/
However, if it is a third party application you are using, I recommend contacting them directly with regards to this issue.

I hope this helps.
answered 6 days ago
Kirsty Grayson
0points
0out of 0found this answer helpful.
Question

without you I uninstalled gps phone SAMSUNG GT-I8190 GALAXY SIII MINI BLUE please help

I want web site or something similar to it download and install a new
asked 1 week, 4 days ago
iliqsss1
bg
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi,

There are two way in which you can turn on your GPS, by camera and in the general settings.
To turn your camera GPS on; Tap Apps > Tap the Camera app > Tap the Settings icon > Tap settings again > Tap GPS > Tap On.

To turn your overall GPS location services on; Ta Apps > Tap Settings > Tap the More tab >Tap Access to my location. Make sure you have turned the switch to green.

There is no way that you can un-install GPS, so if these two options above do not help, I would advise that you contact your nearest Samsung Service Centre http://www.samsung.com/uk/support/servicelocation/

Hope this helps.
answered 1 week, 3 days ago
Jessica Thomas
-1point
0out of 1found this answer helpful.
Question

can you increase the ring tone volume over the set limit on the samsung S111 mini

asked 1 month ago
tewks2010
london
on Galaxy S III mini (White)
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answer 1
Hi there

The ringtone volume is limited. If you have it set to the maximum, then that is as loud as it goes.

Hope this helps.
answered 1 month ago
Lee Shorney
0points
0out of 0found this answer helpful.
Question

is this phone triband?

Is the s3 mini a triband phone that will work in usa?
asked 1 month ago
jmachon
uk
on Galaxy S III mini (White)
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Question

Galaxy S111 mini wont send text messages

Had this phone for almost 2 years had no problems until a couple of days ago. When trying to send a text it says "currently unable to send your message. It will be sent when the service becomes available." Driving me bonkers can anyone help me please.
asked 1 month ago
Spike
England
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi Spike,

I would advise that you contact your network provider for more information regarding the service and network of your device. Hope this helps.
answered 1 month ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

S3 Mini - Restarting & sudden battery drain

After 12 months of owing this phone with no problems and reasonable battery life, it has begun to restart itself and show low battery (even when the battery has been showing 90%). When i plug in to charge, it can show 4% and then goes to what it was before the restarts pretty much straight away. Help...
asked 1 month, 2 weeks ago
Alison
United Kingdom
on Galaxy S III mini (White)
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month, 2 weeks ago
Samsung Support
0points
0out of 0found this answer helpful.
Question

can i please get serial number or device ID.

can i please get serial number or device ID.
asked 1 month, 2 weeks ago
Divine
Ghana
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi Divine,

To access your serial number or IMEI number, go to: Settings > tap More > tap About Device > tap Status. The IMEI number and serial number will be displayed. Hope this helps.
answered 1 month, 2 weeks ago
Jessica Thomas
0points
0out of 0found this answer helpful.
Question

I have an Siii mini. It seems to be incompatible with both Kies 2 and 3. What version do I need?

I have no idea how to check compatibility, but Im guessing they forget the S3 mini when they developed Kies. It is driving me insane, can anyone help? Samsungs website is utterly useless
asked 2 months ago
Stevc999
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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0 answers
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Question

Is there an easy way of restoring to stock android after using a custom rom

asked 2 months ago
womble
on Galaxy S III mini (White)
0points
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0 answers
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Question

I have just bought a Galaxy s iii mini&#59; the Quick Start guide says it is a GT-18200N. Is this the same as GT-18190 on the website user guide?

GT-18200N is not recognised on the website.
asked 2 months, 1 week ago
Stephen Holt
Witney,UK
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi Stephen, Please check out this link for the user manual http://downloadcenter.samsung.com/content/UM/201212/20121204161700003/GT-I8190_UM_DTM_Jellybean_Eng_Rev.1.0_121204.pdf. This manual will guide you through the different functions of your phone. Hope this helps.
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what is the output of s3 mini charger?

asked 2 months, 1 week ago
gian
on Galaxy S III mini (White)
-1point
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Question

My galaxy s3 mini is showing Not Registered On Network. I have changed the sim and reset to factory but still no network.

asked 2 months, 2 weeks ago
protectint48
London
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

how can i transfer phonebook to car hands free kit

i am using blue tooth and the phone transfers but not the contacts
asked 2 months, 2 weeks ago
steve
south yorks
on Galaxy S III mini (White)
0points
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1 answer
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answer 1
Hi Steve, Is this the first phone you have tried to connect with your car? You will need to remove all files and media from the old device. After this has been done you will be able to connect your new phone and contacts. Hope this helps.
answered 2 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How to use sd card?

My phone says memory is full, although SD card is empty. How do I transfer apps and music etc to SD card?
And why doesnt it come with a clear, simple option for doing this?
asked 2 months, 2 weeks ago
Glen C
London
on Galaxy S III mini (White)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Glen,

To find out if it is possible to move an app to your SD card, tap on the app you wish to transfer within the Application manager and look for the Move to SD card button. To transfer your multimedia files,
Tap My files > Tap All files > Now select Device storage > Tap on the files you wish to move (select all by pressing the menu button and selecting all) > Tap the options icon > Tap Move > Tap memory card. Hope this helps.
answered 2 months, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do i connect my android phone to my computer?

It always comes up with driver software failed
asked 2 months, 2 weeks ago
custardink
Plymouth
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Please check out this link for the manual (page 41) on how to do this http://downloadcenter.samsung.com/content/UM/201212/20121204161700003/GT-I8190_UM_DTM_Jellybean_Eng_Rev.1.0_121204.pdf. Hope this helps.
answered 2 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I have samsung galaxy s3 mini GT-I8190. is it possible to upgrade kitkat?

asked 2 months, 2 weeks ago
bappy
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi.

There is no current release date for the 4.4 kitkat update for the S3 Mini. Keep and eye on the Samsung website for any future updates.

Thanks.
answered 2 months, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can not register on network abroad

Hi there. My girlfriend is using samsung galaxy s3 mini and shes currently abroad but the phone cant connect itself to any network. When she tries to make a call it says can not register on network. Weve checked if the international roaming is enabled and it is. Weve also tried to manually select the network but that doesnt work either. Could you please help us?
asked 2 months, 3 weeks ago
Danio89
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi.

Due to the nature of the issue, I recommend contacting your network provider to discuss the international roaming costs and packages.

Thanks.
answered 2 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can not register on network abroad

Hi there. My girlfriend is using samsung galaxy s3 mini and shes currently abroad but the phone cant connect itself to any network. When she tries to make a call it says can not register on network. Weve checked if the international roaming is enabled and it is. Weve also tried to manually select the network but that doesnt work either. Could you please help us?
asked 2 months, 3 weeks ago
Danio89
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi, Due to the nature of this issue, please contact your service provider. Thank you.
answered 2 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Printing via wireless printer with handset

Can you print from the handset to a wireless printer? Ive tried to print an email but cannot find the printer option? Any help is great! Thank you
asked 2 months, 4 weeks ago
jseely
Kent
on Galaxy S III mini (White)
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi, it depends on the printer manufacturer and the version of Android running on your device. Most printer manufacturers have print applications that you can download to your device. However, please check out the app requirements before downloading the app to ensure it will function correctly. https://play.google.com/store Hope this helps.
answered 2 months, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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