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Most Recent Questions
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Customer Questions & Answers for
samsung Galaxy S III mini (White)

With its gentle curves and comfortable grip, the Samsung Galaxy S III Mini continues the sophisticated design aesthetic seen in the Galaxy S III. Elegant natural design meets vivid viewing, thanks to a dazzling 4.0-inch Super AMOLED display that brings out the best in all your entertainment. With the Android 4.1 Jelly Bean operating system, you can enjoy a range of great apps and games as well as new functionality. And, with smart and intelligent services like Pop-up Play, Best Photo, Smart Stay and Social Tag, the Galaxy S III Mini helps make life easier and richer.
Customer Questions & Answers:
393 Questions
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320 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy S III mini (White)

Question

S3 Mini - Restarting & sudden battery drain

After 12 months of owing this phone with no problems and reasonable battery life, it has begun to restart itself and show low battery (even when the battery has been showing 90%). When i plug in to charge, it can show 4% and then goes to what it was before the restarts pretty much straight away. Help...
asked 1 week ago
Alison
United Kingdom
on Galaxy S III mini (White)
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it.

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 6 days ago
Samsung Support
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Question

can i please get serial number or device ID.

can i please get serial number or device ID.
asked 1 week, 1 day ago
Divine
Ghana
on Galaxy S III mini (White)
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answer 1
Hi Divine,

To access your serial number or IMEI number, go to: Settings > tap More > tap About Device > tap Status. The IMEI number and serial number will be displayed. Hope this helps.
answered 3 days ago
Jessica Thomas
0points
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Question

I have an Siii mini. It seems to be incompatible with both Kies 2 and 3. What version do I need?

I have no idea how to check compatibility, but Im guessing they forget the S3 mini when they developed Kies. It is driving me insane, can anyone help? Samsungs website is utterly useless
asked 2 weeks, 5 days ago
Stevc999
on Galaxy S III mini (White)
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Question

Is there an easy way of restoring to stock android after using a custom rom

asked 3 weeks, 1 day ago
womble
on Galaxy S III mini (White)
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Question

I have just bought a Galaxy s iii mini&#59; the Quick Start guide says it is a GT-18200N. Is this the same as GT-18190 on the website user guide?

GT-18200N is not recognised on the website.
asked 1 month ago
Stephen Holt
Witney,UK
on Galaxy S III mini (White)
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answer 1
Hi Stephen, Please check out this link for the user manual http://downloadcenter.samsung.com/content/UM/201212/20121204161700003/GT-I8190_UM_DTM_Jellybean_Eng_Rev.1.0_121204.pdf. This manual will guide you through the different functions of your phone. Hope this helps.
answered 4 weeks ago
Samsung E-Support
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Question

what is the output of s3 mini charger?

asked 1 month ago
gian
on Galaxy S III mini (White)
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Question

My galaxy s3 mini is showing Not Registered On Network. I have changed the sim and reset to factory but still no network.

asked 1 month ago
protectint48
London
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi.

Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it:

http://www.samsung.com/uk/support/servicelocation/

Thanks.
answered 1 month ago
Samsung E-Support
0points
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Question

how can i transfer phonebook to car hands free kit

i am using blue tooth and the phone transfers but not the contacts
asked 1 month ago
steve
south yorks
on Galaxy S III mini (White)
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answer 1
Hi Steve, Is this the first phone you have tried to connect with your car? You will need to remove all files and media from the old device. After this has been done you will be able to connect your new phone and contacts. Hope this helps.
answered 3 weeks ago
Samsung E-Support
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Question

How to use sd card?

My phone says memory is full, although SD card is empty. How do I transfer apps and music etc to SD card?
And why doesnt it come with a clear, simple option for doing this?
asked 1 month ago
Glen C
London
on Galaxy S III mini (White)
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi Glen,

To find out if it is possible to move an app to your SD card, tap on the app you wish to transfer within the Application manager and look for the Move to SD card button. To transfer your multimedia files,
Tap My files > Tap All files > Now select Device storage > Tap on the files you wish to move (select all by pressing the menu button and selecting all) > Tap the options icon > Tap Move > Tap memory card. Hope this helps.
answered 4 weeks, 1 day ago
Samsung E-Support
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Question

How do i connect my android phone to my computer?

It always comes up with driver software failed
asked 1 month ago
custardink
Plymouth
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi, Please check out this link for the manual (page 41) on how to do this http://downloadcenter.samsung.com/content/UM/201212/20121204161700003/GT-I8190_UM_DTM_Jellybean_Eng_Rev.1.0_121204.pdf. Hope this helps.
answered 1 month ago
Samsung E-Support
0points
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Question

I have samsung galaxy s3 mini GT-I8190. is it possible to upgrade kitkat?

asked 1 month, 1 week ago
bappy
on Galaxy S III mini (White)
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answer 1
Hi.

There is no current release date for the 4.4 kitkat update for the S3 Mini. Keep and eye on the Samsung website for any future updates.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
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Question

Can not register on network abroad

Hi there. My girlfriend is using samsung galaxy s3 mini and shes currently abroad but the phone cant connect itself to any network. When she tries to make a call it says can not register on network. Weve checked if the international roaming is enabled and it is. Weve also tried to manually select the network but that doesnt work either. Could you please help us?
asked 1 month, 2 weeks ago
Danio89
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi.

Due to the nature of the issue, I recommend contacting your network provider to discuss the international roaming costs and packages.

Thanks.
answered 1 month, 1 week ago
Samsung E-Support
0points
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Question

Can not register on network abroad

Hi there. My girlfriend is using samsung galaxy s3 mini and shes currently abroad but the phone cant connect itself to any network. When she tries to make a call it says can not register on network. Weve checked if the international roaming is enabled and it is. Weve also tried to manually select the network but that doesnt work either. Could you please help us?
asked 1 month, 2 weeks ago
Danio89
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi, Due to the nature of this issue, please contact your service provider. Thank you.
answered 1 month, 1 week ago
Samsung E-Support
0points
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Question

Printing via wireless printer with handset

Can you print from the handset to a wireless printer? Ive tried to print an email but cannot find the printer option? Any help is great! Thank you
asked 1 month, 2 weeks ago
jseely
Kent
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi, it depends on the printer manufacturer and the version of Android running on your device. Most printer manufacturers have print applications that you can download to your device. However, please check out the app requirements before downloading the app to ensure it will function correctly. https://play.google.com/store Hope this helps.
answered 1 month, 2 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Pairing Issues

My handset will not pair with my stereo in my car. My brother iphone connects straight away. Mine cannot find my stereo
asked 1 month, 2 weeks ago
blue_bev
wigan
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi, Have you checked if your software is up to date? You can do this by; Pressing Apps> Drag the screen to the left> Settings> About phone> Software update> Update. Hope this helps.
answered 1 month, 1 week ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Tethering requires a network security key. What is it ?

Ive been using the tethering functionality between my S3 mini and my iPad without any problem. Now Im trying to connect my laptop to my wifi but I need a network security key.
asked 1 month, 3 weeks ago
Erik
Berkshire
on Galaxy S III mini (White)
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Question

How do I turn off voicemail ?

asked 1 month, 4 weeks ago
Lynda
Chelmsford
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi Lynda,

Please contact your network provider to disable your Voicemail service. Instructions will vary according to each network. Thank you.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

phone will not connect to WiFi in last few days.have tried all usual ways to reconnect

Hub is working ok as tablet and other phones are connected
asked 1 month, 4 weeks ago
bch58
n ireland
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi.

I recommend performing a factory data reset on your Galaxy S3 Mini. You can do this by following these steps:
Settings → Back up and reset → Factory data reset → Reset device → Erase everything.

Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES:

http://www.samsung.com/uk/support/usefulsoftware/KIES/

Thanks.
answered 1 month, 3 weeks ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Why does the enter key not work in the native email app?

Have an s3 mini but the enter key does nothing in the native email app. Its very frustrating, can anyone help?
asked 2 months ago
Jon_nais
Dunfermline
on Galaxy S III mini (White)
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Question

Why cant I set up my Gaaxy s3 mini with my virgin media account to access my emails?

asked 2 months ago
John Williams
Bristol
on Galaxy S III mini (White)
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1 answer
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answer 1
Hi John,

Please refer to your email provider to find out their server settings. Once you have the server settings, you need to set them up manually, as follows.
1. From the Home screen tap the Applications button.
2. Tap Email.
3. Tap the Email Account menu item.
4. Tap the Menu button.
5. Tap Add account.
6. Enter your Email address and Password and then tap the Manual setup button. Hope this helps.
answered 2 months ago
Samsung E-Support
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