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Most Recent Questions
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Galaxy Ace 2

Customer Questions & Answers for
Galaxy Ace 2

Choose a smartphone that offers great value and outstanding performance. The Samsung Galaxy Ace 2 packs a Dual Core 800MHz processor to handle all your games and applications smoothly and efficiently. You’ll see all your entertainment at its best too, via a spacious 3.8” WVGA display that offers great clarity. 4GB of memory and extended battery power mean that this is one phone that won’t let you down. The Galaxy Ace 2’s elegant and compact design means it will fit perfectly in your pocket, too – as well as fitting in with your style.
Customer Questions & Answers:
187 Questions
 | 
83 Answers
Overall Rating:
4.394 out of 5
4.4
out of
5
(104 Reviews)104

Questions & Answers for samsung Galaxy Ace 2

Question

Can I use panoramic display during video call

asked 1 year ago
alit
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Alit,

Unfortuantely not. Video calls can only be made in portrait format.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

i cant sign out from email account on samsung Ace 2 GT 18160.

I can sign out from Facebook, Skepe but cannot sign out from email ID like yahoo, gmail
asked 1 year ago
Rona
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Rona,

There is no option to sign out of the email account, you would have to remove the account. Go to Settings - Accounts and Sync - select email account - Remove account.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Will the samsung galaxy ace 2 link with my galaxy tab 2 tablet?

asked 1 year ago
Gr0wls
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Gr0wls,

In what context do you wish to link the two devices?

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Is there an Android upgrade for Galaxy Ace 2?

Is Ice Cream Sandwich or Jelly Bean available for Galaxy Ace 2?
asked 1 year ago
Beeem
U.K.
on Galaxy Ace 2
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Beeem,

There is no official release date for the Ace II receiving a software update in the UK. To keep up to date on firmware release date information please visit http://www.samsung.com/uk/news/

Thanks.
answered 1 year ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

Does this phone have a front and back camera?

Might be a stupid question, but does it have a front camera as well as one on the back of the phone?
asked 1 year, 1 month ago
jogleave
on Galaxy Ace 2
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Jogleave,

Yes, the Ace II has both a rear and front camera.

Thanks.
answered 1 year ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Silly quesion!! How do I bring up the number kaypad to make a phone call?

asked 1 year, 1 month ago
jenningsslj
Suffolk
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jenningsslj,

Press the (greeen) phone icon and simply press the 'Keypad' tab at the top of screen.

Thanks.
answered 1 year ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I copy / cut & paste, &, can I scan with it?

asked 1 year, 1 month ago
Tedd
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tedd,

To cut and paste you need to hold your finger down on the text and highlight the text you wish to copy using the highlight sliders. You need 3rd party software to scan barcodes.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I use a samsung ace 2. How can I make sure that all programmes have been shut down correctly as I realised that my mthly allce was quickly used up

I am resubmitting my question as I was unable to view your response. Your link to view your response did not work
asked 1 year, 1 month ago
Harry
on Galaxy Ace 2
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Harry,

In your case the best way to stop using mobile data is to press Menu ----> Settings ----> Mobile networks ----> Mobile data .. Off. To conserve data usage turn off sync in your settings menu.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I use a samsung ace 2. How can I make sure that all programmes have been shut down correctly as I realised that my mthly allce was quickly used up

asked 1 year, 1 month ago
Harry
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Harry,

In your case the best way to stop using mobile data is to press Menu ----> Settings ----> Mobile networks ----> Mobile data .. Off. To conserve data usage turn off sync in your settings menu.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

what browser does a samsung ace 2 phone use

asked 1 year, 1 month ago
Harry
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Harry,

The browser preinstalled will be the android stock browser. You do have the option to install 3rd party browsers from the Play Store.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

what are the environmental specs on the ACE 2?

What % of it is made of recycled metals?
Is it recyclable? To what %?
What have you done to decrease packaging/make packaging more recyclable?
asked 1 year, 1 month ago
Sheila
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Having inputed a security PIN number I no longer want it and would like to remove it. Can anybody please tell me how to do it

asked 1 year, 1 month ago
Croftlands36
Cumbria
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Croftlands36

To remove your pin please press Menu ----> settings ----> Security ----> screen lock and the option to remove the pin will be in this menu.

Thanks
answered 1 year, 1 month ago
Samsung Staff
0points
0out of 0found this answer helpful.
Question

Is it possible to make phone calls/txt message alert come through the headphones rather than out of the phone?

On my old phone whenever a txt message came through while wearing headphone, the notification sound would interrupt the music and sound in the headphones. On my Ace 2, the music get interrupted but the txt notification sound comes through the phone and not the headphones. Is there a setting to change this?
asked 1 year, 1 month ago
dhingston
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Dhingston,

The phone should play all sounds through headphones automatically if they are connected. To troubleshoot this, please call our Mobile team on 0330 726 7864, option 3 then option 2.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

when is jellybean coming out for galaxy ace 2

asked 1 year, 1 month ago
mikkydikky
peterborough
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mikkydikky,

There is no official release date for Jelly Bean on your Galaxy Ace 2 but you can keep checking for the latest software available via Samsung KIES.

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can you take a self portrait?

If you want to be in the photo, but also take it, is this possible?
asked 1 year, 1 month ago
slienadc
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I use rear camera for video calling?can i swich to front camera to rear camera while video call? and the OS is upgreadable? if yes when we can upg

and the GB OS is upgreadable? if yes when we can upgrade the os GB to JB
asked 1 year, 1 month ago
Ansar
Saudi Arabia
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

JELLYBEAN FOR GALAXY ACE 2 !

WHEN ! ?
asked 1 year, 1 month ago
Jayzee
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why does my phone show my wife's phone number in settings but my number in the vodafone network

asked 1 year, 1 month ago
Peter Haley
U.K
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How I Can use rear camera for video calling. Can i swich to front camera to rear camera while video call?

asked 1 year, 2 months ago
Ansar
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Incoming e-mails

How can I install an audible alarm for incoming e-mails on an ACE 2 (GT-18160) mobile
asked 1 year, 2 months ago
Trevor Morris
Gloucestershire
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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