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Most Recent Questions
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Galaxy Ace 2

Customer Questions & Answers for
Galaxy Ace 2

Choose a smartphone that offers great value and outstanding performance. The Samsung Galaxy Ace 2 packs a Dual Core 800MHz processor to handle all your games and applications smoothly and efficiently. You’ll see all your entertainment at its best too, via a spacious 3.8” WVGA display that offers great clarity. 4GB of memory and extended battery power mean that this is one phone that won’t let you down. The Galaxy Ace 2’s elegant and compact design means it will fit perfectly in your pocket, too – as well as fitting in with your style.
Customer Questions & Answers:
187 Questions
 | 
83 Answers
Overall Rating:
4.394 out of 5
4.4
out of
5
(104 Reviews)104

Questions & Answers for samsung Galaxy Ace 2

Question

I have just purchased the Galaxy Ace GT-S58301 Would like have a Owners Manual how does one go about it please

asked 1 year, 5 months ago
William Peters
25 The Ridings Addlestone Surrey KT15 1DR
on Galaxy Ace 2
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can you video chat to people on the galaxy ace 2?

asked 1 year, 8 months ago
ducky3210
on Galaxy Ace 2
+3points
3out of 3found this question helpful.
3 answers
Answers
answer 1
Absolutely! I've made video calls on Skype and Google Talk using wifi and 3G!
answered 1 year, 4 months ago
Wesleyriot
London
+6points
7out of 8found this answer helpful.
answer 2
No, can't talk via 3g on cellular line...
answered 1 year, 4 months ago
beretta
-1point
2out of 5found this answer helpful.
answer 3
Yes using things like skype or through a umts network.
answered 1 year, 8 months ago
woody_1_2_3
England
-2points
3out of 8found this answer helpful.
Question

can you or how do you zoom in when taking a photo?

asked 1 year, 7 months ago
Deborah
on Galaxy Ace 2
+1point
2out of 3found this question helpful.
2 answers
Answers
answer 1
Most touch systems use this pinch command to zoom in and out and it's the same with the camera!
To zoom in, you need to pinch your fingers together against the zone you want to zoom in to, then widen the space between them. To do the opposite, you need to reduce the distance between them. So yes, you can!
answered 11 months ago
Pinguin
0points
13out of 26found this answer helpful.
answer 2
There is no zoom on the camera as standard,but you can download an app called camera zoom fx that works,after you set it up:)
answered 1 year, 6 months ago
xenoblade
+12points
15out of 18found this answer helpful.
Question

Can I make video call using this phone (with out using skype or GTalk) using UMTS network?

Can I make video call using this phone (with out using skype or GTalk) using UMTS network? I mean to say without using VOIP can I able to make video call?
asked 1 year, 10 months ago
Sumanta_cha
Gurgaon, India
on Galaxy Ace 2
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
yes you can ! you can download an app or i think it is already on the phone but i know you can as i do with my uncle!
answered 1 year, 9 months ago
androidlover
-3points
0out of 3found this answer helpful.
Question

how do i clear my caller list and messages log

asked 1 year, 7 months ago
sbandit
plymouth
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To clear your call log: while viewing your call log, press the options/menu softkey, then press DELETE and select the entries you want to delete, then press delete again. It is exactly the same process to delete SMS/Text messages.
answered 1 year, 5 months ago
jaxxkaos
+2points
2out of 2found this answer helpful.
Question

When will the update for Jelly Bean be made available in the UK

asked 1 year, 6 months ago
Droidace
on Galaxy Ace 2
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Only Samsung can answer that. and I've never seen an answer from them on this forum,even if it is their site!
answered 1 year, 6 months ago
xenoblade
0points
2out of 4found this answer helpful.
Question

WILL GALAXY ACE 2 GET ICS OR JB

asked 1 year, 6 months ago
atbaan
on Galaxy Ace 2
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Samsung have said that this phone will get 4.1 (Jellybean) and skip ICS altogether! They have not mentioned a date though.
answered 1 year, 5 months ago
jaxxkaos
+1point
1out of 1found this answer helpful.
Question

There was no sd storage card with my new Galaxy Ace 2 . Is there supposed to be one or do you have to buy this separately if you need it?

asked 1 year, 5 months ago
melissa
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Doesn't come with one unfortunately.
answered 1 year, 5 months ago
jaxxkaos
+1point
1out of 1found this answer helpful.
Question

is there a zoom button on the camera of galaxt ace 2?

i want to know how to zoom in on a subject that i'm taking the picture of
asked 1 year, 5 months ago
Amandat
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Use the volume control
answered 1 year, 4 months ago
The Stig
-5points
0out of 5found this answer helpful.
Question

keypad no longer visible on Galaxy Ace 2

From home screen, if I press the 'phone' icon, I no longer have an option to see the keypad and dial a number for someone who isn't in my contacts. How do I make the keypad visible again? All I want to do is make a call on my phone or isn't that possible any longer lol?
asked 1 year, 4 months ago
keysrgood
Birmingham
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Found the answer myself, Doh! Across the top of the screen are 5 icons, namely keypad, logs, contacts, favourites and groups. Didn't realise that the there were 5 and that that part was touch sensitive. The screen must have been touched and the keypad icon had moved off screen to the left and groups had come into view. By swiping the top of the screen, the keypad came back into view.
answered 1 year, 4 months ago
keysrgood
Birmingham
+1point
1out of 1found this answer helpful.
Question

How do I erase pictures and videos I've taken?

asked 1 year, 4 months ago
milky7231
mississauga
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
From gallery, you can tap on picture a little long time and click erase / delete.
answered 1 year, 4 months ago
beretta
0points
0out of 0found this answer helpful.
Question

How do you zoom n the ace 2?

asked 1 year, 4 months ago
phonegurl97
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is no zooming option.
answered 1 year, 4 months ago
beretta
+3points
3out of 3found this answer helpful.
Question

NFC present or not?

There seems to be confusion about NFC and if it is or is not present in the Ace 2. Is there an easy way to tell? Is the hardware there but to make it work requires software/firmware to make it work?
asked 1 year, 2 months ago
bellybutton fluff
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi bellybutton fluff,

No there is no NFC in your Galaxy Ace 2. You can read all specifications on our website:

http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I8160OKABTU

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

when will the galaxy ace 2 skip to jelly bean?

asked 1 year, 2 months ago
ansidhi
indonesia
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ansidhi,

You can check for updates for your Ace 2 using Samsung KIES.

Thanks.
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

New phone has only downloaded emails up to a year ago not recent ones.

I've had my new phone for 2 days now. It has only downloaded my emails to end Feb 2012. How do I get it to download latest emails? I don't need to see all my emails on the phone, only the latest, but I can't find any settings to say how many I want to see. On my old phone (HTC) I had a setting to choose how many emails I wanted to keep on my phone, or a certain days worth. Then as new emails were downloaded old ones would automatically get deleted. I can't find any setting like this.
asked 1 year, 2 months ago
KJC2013
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi KJC2013,

You may need to remove the account and then re add it doing a manual set-up. You can get your server settings from your email service provider.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

when is jellybean coming out for galaxy ace 2

asked 1 year, 1 month ago
mikkydikky
peterborough
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mikkydikky,

There is no official release date for Jelly Bean on your Galaxy Ace 2 but you can keep checking for the latest software available via Samsung KIES.

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 10 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Is it possible to make phone calls/txt message alert come through the headphones rather than out of the phone?

On my old phone whenever a txt message came through while wearing headphone, the notification sound would interrupt the music and sound in the headphones. On my Ace 2, the music get interrupted but the txt notification sound comes through the phone and not the headphones. Is there a setting to change this?
asked 1 year, 1 month ago
dhingston
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Dhingston,

The phone should play all sounds through headphones automatically if they are connected. To troubleshoot this, please call our Mobile team on 0330 726 7864, option 3 then option 2.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Having inputed a security PIN number I no longer want it and would like to remove it. Can anybody please tell me how to do it

asked 1 year, 1 month ago
Croftlands36
Cumbria
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Croftlands36

To remove your pin please press Menu ----> settings ----> Security ----> screen lock and the option to remove the pin will be in this menu.

Thanks
answered 1 year, 1 month ago
Samsung Staff
0points
0out of 0found this answer helpful.
Question

what browser does a samsung ace 2 phone use

asked 1 year, 1 month ago
Harry
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Harry,

The browser preinstalled will be the android stock browser. You do have the option to install 3rd party browsers from the Play Store.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I use a samsung ace 2. How can I make sure that all programmes have been shut down correctly as I realised that my mthly allce was quickly used up

asked 1 year, 1 month ago
Harry
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Harry,

In your case the best way to stop using mobile data is to press Menu ----> Settings ----> Mobile networks ----> Mobile data .. Off. To conserve data usage turn off sync in your settings menu.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
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