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Most Recent Questions
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Customer Questions & Answers for
Galaxy Ace 2

Choose a smartphone that offers great value and outstanding performance. The Samsung Galaxy Ace 2 packs a Dual Core 800MHz processor to handle all your games and applications smoothly and efficiently. You’ll see all your entertainment at its best too, via a spacious 3.8” WVGA display that offers great clarity. 4GB of memory and extended battery power mean that this is one phone that won’t let you down. The Galaxy Ace 2’s elegant and compact design means it will fit perfectly in your pocket, too – as well as fitting in with your style.
Customer Questions & Answers:
187 Questions
 | 
83 Answers
Overall Rating:
4.394 out of 5
4.4
out of
5
(104 Reviews)104

Questions & Answers for samsung Galaxy Ace 2

Question

Can you video chat to people on the galaxy ace 2?

asked 2 years, 9 months ago
ducky3210
on Galaxy Ace 2
+5points
6out of 7found this question helpful.
3 answers
Answers
answer 1
Absolutely! I've made video calls on Skype and Google Talk using wifi and 3G!
answered 2 years, 5 months ago
Wesleyriot
London
+8points
10out of 12found this answer helpful.
answer 2
No, can't talk via 3g on cellular line...
answered 2 years, 5 months ago
beretta
0points
3out of 6found this answer helpful.
answer 3
Yes using things like skype or through a umts network.
answered 2 years, 9 months ago
woody_1_2_3
England
+1point
7out of 13found this answer helpful.
Question

can you or how do you zoom in when taking a photo?

asked 2 years, 8 months ago
Deborah
on Galaxy Ace 2
-1point
5out of 11found this question helpful.
2 answers
Answers
answer 1
Most touch systems use this pinch command to zoom in and out and it's the same with the camera!
To zoom in, you need to pinch your fingers together against the zone you want to zoom in to, then widen the space between them. To do the opposite, you need to reduce the distance between them. So yes, you can!
answered 2 years ago
Pinguin
-2points
25out of 52found this answer helpful.
answer 2
There is no zoom on the camera as standard,but you can download an app called camera zoom fx that works,after you set it up:)
answered 2 years, 7 months ago
xenoblade
+24points
27out of 30found this answer helpful.
Question

Can I make video call using this phone (with out using skype or GTalk) using UMTS network?

Can I make video call using this phone (with out using skype or GTalk) using UMTS network? I mean to say without using VOIP can I able to make video call?
asked 2 years, 11 months ago
Sumanta_cha
Gurgaon, India
on Galaxy Ace 2
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
yes you can ! you can download an app or i think it is already on the phone but i know you can as i do with my uncle!
answered 2 years, 10 months ago
androidlover
-4points
0out of 4found this answer helpful.
Question

can you zoom the camera in on this phone

asked 2 years, 10 months ago
nics
on Galaxy Ace 2
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
No you can't zoom unfortunately. Although you can touch a spot on the screen and the camera will focus on that spot.
answered 2 years, 6 months ago
jaxxkaos
+4points
6out of 8found this answer helpful.
Question

Are all 4GB available for user or only some part of it ?

asked 2 years, 10 months ago
winterblue
on Galaxy Ace 2
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
1.1 gb is internal storage
1.1 gb is usb storage (internal sd)
No apps can be saved onto external sd (micro sd) and when move to sd button is pressed the apps are put on usb storage not external.
answered 2 years, 9 months ago
woody_1_2_3
England
+1point
6out of 11found this answer helpful.
Question

WILL GALAXY ACE 2 GET ICS OR JB

asked 2 years, 7 months ago
atbaan
on Galaxy Ace 2
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
Samsung have said that this phone will get 4.1 (Jellybean) and skip ICS altogether! They have not mentioned a date though.
answered 2 years, 6 months ago
jaxxkaos
+1point
2out of 3found this answer helpful.
Question

There was no sd storage card with my new Galaxy Ace 2 . Is there supposed to be one or do you have to buy this separately if you need it?

asked 2 years, 6 months ago
melissa
on Galaxy Ace 2
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Doesn't come with one unfortunately.
answered 2 years, 6 months ago
jaxxkaos
+1point
1out of 1found this answer helpful.
Question

where can i get a manual for the galaxy ace

do not know how to use
asked 2 years, 6 months ago
helen
blackpool
on Galaxy Ace 2
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I8160OKABTU-supportforward
answered 2 years, 5 months ago
The Stig
+1point
1out of 1found this answer helpful.
Question

play store

i now have the galaxy ace but want to change to the galaxy ace 2 for more memory but i would just like to know does it have google play store in it
asked 2 years, 6 months ago
katykins
wirral
on Galaxy Ace 2
+6points
7out of 8found this question helpful.
1 answer
Answers
answer 1
Yes It is pre-installed with play store and can be synced with your account so purchased apps can be re-downloaded.
answered 2 years, 5 months ago
The Stig
+2points
2out of 2found this answer helpful.
Question

keypad no longer visible on Galaxy Ace 2

From home screen, if I press the 'phone' icon, I no longer have an option to see the keypad and dial a number for someone who isn't in my contacts. How do I make the keypad visible again? All I want to do is make a call on my phone or isn't that possible any longer lol?
asked 2 years, 5 months ago
keysrgood
Birmingham
on Galaxy Ace 2
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Found the answer myself, Doh! Across the top of the screen are 5 icons, namely keypad, logs, contacts, favourites and groups. Didn't realise that the there were 5 and that that part was touch sensitive. The screen must have been touched and the keypad icon had moved off screen to the left and groups had come into view. By swiping the top of the screen, the keypad came back into view.
answered 2 years, 5 months ago
keysrgood
Birmingham
+1point
1out of 1found this answer helpful.
Question

New phone has only downloaded emails up to a year ago not recent ones.

I've had my new phone for 2 days now. It has only downloaded my emails to end Feb 2012. How do I get it to download latest emails? I don't need to see all my emails on the phone, only the latest, but I can't find any settings to say how many I want to see. On my old phone (HTC) I had a setting to choose how many emails I wanted to keep on my phone, or a certain days worth. Then as new emails were downloaded old ones would automatically get deleted. I can't find any setting like this.
asked 2 years, 3 months ago
KJC2013
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi KJC2013,

You may need to remove the account and then re add it doing a manual set-up. You can get your server settings from your email service provider.

Thanks.
answered 1 year, 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

is there a zoom button on the camera of galaxt ace 2?

i want to know how to zoom in on a subject that i'm taking the picture of
asked 2 years, 6 months ago
Amandat
on Galaxy Ace 2
+3points
3out of 3found this question helpful.
1 answer
Answers
answer 1
Use the volume control
answered 2 years, 5 months ago
The Stig
-4points
2out of 8found this answer helpful.
Question

The toch screen is very sensitive can it be altered

you can turn the screen brightness off if you touch/slide too hard at the top off the screen Very Very Annoying
asked 2 years, 5 months ago
sparky
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This sounds like a fault with the screen on your handset - if your phone is still under warranty you should return it
answered 2 years, 5 months ago
Wesleyriot
London
0points
0out of 0found this answer helpful.
Question

How do I erase pictures and videos I've taken?

asked 2 years, 5 months ago
milky7231
mississauga
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
From gallery, you can tap on picture a little long time and click erase / delete.
answered 2 years, 5 months ago
beretta
+1point
1out of 1found this answer helpful.
Question

i would like a user manual for my galaxy ace phone

on the quick start guide it tells you you can have a electronic version as I do not find the quick start very useful
asked 2 years, 5 months ago
goldie2510
wolverhampton
on Galaxy Ace 2
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
You have to download the manual as a PDF from the samsung website :/
answered 2 years, 5 months ago
Wesleyriot
London
0points
0out of 0found this answer helpful.
Question

when will the galaxy ace 2 skip to jelly bean?

asked 2 years, 3 months ago
ansidhi
indonesia
on Galaxy Ace 2
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Hi ansidhi,

You can check for updates for your Ace 2 using Samsung KIES.

Thanks.
answered 1 year, 11 months ago
Samsung E-Support
0points
1out of 2found this answer helpful.
Question

when is jelly bean coming to the ace galaxy 2 ?

asked 2 years, 5 months ago
kondor
on Galaxy Ace 2
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
2013 is the only answer I've been able to find :/
answered 2 years, 5 months ago
Wesleyriot
London
0points
0out of 0found this answer helpful.
Question

How do you zoom n the ace 2?

asked 2 years, 5 months ago
phonegurl97
on Galaxy Ace 2
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
There is no zooming option.
answered 2 years, 5 months ago
beretta
+4points
4out of 4found this answer helpful.
Question

System memory

The phone has 4Gb memory for data. What is the size of its system memory? Is it 0.5Mb, 1Mb or is it part of the 4Mb?
asked 2 years, 5 months ago
RNBW
UK
on Galaxy Ace 2
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
It says 4gb but ultimately only about 1.1gb of this is available for you to actually use :(
answered 2 years, 5 months ago
Wesleyriot
London
0points
0out of 0found this answer helpful.
Question

NFC present or not?

There seems to be confusion about NFC and if it is or is not present in the Ace 2. Is there an easy way to tell? Is the hardware there but to make it work requires software/firmware to make it work?
asked 2 years, 3 months ago
bellybutton fluff
on Galaxy Ace 2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi bellybutton fluff,

No there is no NFC in your Galaxy Ace 2. You can read all specifications on our website:

http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-I8160OKABTU

Thanks.
answered 1 year, 11 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
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