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Most Recent Questions
Recent Question:
my s4 updated to 4.4.2 but emails no longer sync. Please help
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How do I get videos off My phone and onto my computer -it only seems to take the photos
Recent Question:
how do I remove the Weather information from my screen
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how do I change call sounds?
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my s4 updated to 4.4.2 but emails no longer sync. Please help
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Customer Questions & Answers for
Galaxy Europa

Enjoy the best of both world’s with the new compact and sleek Galaxy Europa. It’s bang on trend with a stylish blend of contours and diagonal lines, while still delivering all the coolest features. These include the Android Eclair operating system, which gives easy access to Android apps like Google Maps, integrated social networking, and the fun new Swype controls for fast fingertip texting. You can also enjoy speedy internet browsing, awesome built-in Layar Augmented Reality Browser (search nearby attractions/services in real-time on the camera view-finder), and an entourage of multimedia – including a 2 megapixel camera, MP4 videos, and easy content sharing with AllShare. With the Samsung Europa, life is a lot more stylish, connected and fun!
Customer Questions & Answers:
119 Questions
 | 
50 Answers
Overall Rating:
3.238 out of 5
3.2
out of
5
(151 Reviews)151

Questions & Answers for samsung Galaxy Europa

Question

How do I stop the screen going to 'Double tap to unlock' when I make a call?

It is extremely difficult to access voicemail which requires a PIN because as soon as a call connects the message 'Double tap to unlock' comes up and it is difficult to get back to the keypad from here. Also difficult when trying to call any IVR menu when you need to press a key to respond
asked 2 years, 1 month ago
Frustrated Galaxy User
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

cannot send mms messages?

i'm having trouble sending mms messages on my samsung galaxy europa, it will always say sending but never send, please help? thankyou hope to hear back.
asked 2 years ago
meowcat
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

samsung galaxy europa Gt-15500 manuel

Could you tell me how i could download instruction manual & Quickstart booklet. I am abit green so it will need to be simple. Samsung Galaxy Europa GT- 15500
asked 1 year, 11 months ago
dondonkey
Mablethorpe Lincolnshire
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

ive forgotten my password to unlock my screen, is there any other way of unlocking it?

asked 1 year, 11 months ago
jadene
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why cant i receive or send mms?? it says downloading or sending but never does.

asked 1 year, 11 months ago
jell691
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I get my 3x4 keypad back?

My Samsung galaxy europa is stuck on qwerty with swype and seems to have no other option. I have pressed and held down the button while in text messaging mode which has given me the "input method" option but I only have swype to select. Help!
asked 1 year, 11 months ago
RachyRach
Manchester
on Galaxy Europa
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I get chinese language support on the Europa?

I bought this phone for my mum, andthe woman at the store told me I could download chinese as a language to use on the phone but I can;t seem to find it anywhere, can someone help me please?
asked 1 year, 10 months ago
Alee
on Galaxy Europa
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how to turn down the volume on incoming calls

the tone or volume of a person voice is to high on incoming calls.
asked 1 year, 9 months ago
sean donnelly
Ballycastle
on Galaxy Europa
+1point
1out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

wont charge or turn on

phone is dead wont turn on or charge have tried new battery still no joy
asked 1 year, 9 months ago
bobby66moore
st albans
on Galaxy Europa
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi bobby66moore,

You can book your handset in to be inspected by our engineers when you sign into your Samsung Account:

http://www.samsung.com/uk/mysamsung/main/myssLogin.do?page=MY.SAMSUNG&next=http%3A//www.samsung.com/uk/mysamsung/main/myssMain.do%3Fpage%3DMY.SAMSUNG

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

can i play sonic dash on this phone

asked 1 year, 7 months ago
DANIYAL1998
on Galaxy Europa
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Daniyal1998,

You would need to contact the app developer to see if this app supports your phone.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

how can i block a number from the phone?

i would like to block a few numbers from my phone but don't know how to do it? would you list me the steps in doing it?
asked 1 year, 6 months ago
anita
luton
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi anita,

Go to your contacts and hold down on the contact you would like to block and you will get the option to add to reject list.

Thanks.
answered 1 year, 6 months ago
Samsung E-Support
-2points
0out of 2found this answer helpful.
Question

why can't I download certain apps?

I have the galaxy europa and am frequently told that apps aren't compatible with the phone (eg. o2 moments and snap chat) is there any way I can sort this out by updating or any other way?
asked 1 year, 5 months ago
Martha Fitch
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Martha,

Some applications may not be downloadable on older Android versions. We would recommend that you contact the application developers for further advise.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do you take a screenshot on a samsung galaxy europa?

How do you take a screenshot on a samsung galaxy europa?
Android:2.2
Model:Samsung Galaxy Europa
Model Number:GT-I5500
Builds Number:FROYO.XWJQ3
asked 1 year, 5 months ago
Manjot
Northfleet
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Manjot,

Unfortunately, the Galaxy Europa is unable to take screenshots. This is a limitation of the current operating software of the device.

Thanks
answered 1 year, 5 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is the max GB you can install as external memory

I recently installed a 16 GB memory card and had downloaded loads of songs via spotify. It held for a few days then I was met with "we cand find an sd card to store your data" yet the card works fine in the laptop and camera
asked 1 year, 4 months ago
aurorahunter76
Dingwall
on Galaxy Europa
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Removing Low on Space symbol

How do you go about removing the low on space symbol and also get more space if it is low on space.
asked 1 year, 4 months ago
western clipper
Cornwall
on Galaxy Europa
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

To remove the Low Space symbol, simply pull down the Nofitication Bar and press 'Clear'.

To utilise the limited space on the device, delete older messages and any uninstall applications that are large and not in use. You may also want to use the web broweser as an alternative to applications where possible.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

How do you update the galaxy europa!?

I want to update my Galaxy Europa's Android To a New Android
asked 1 year, 4 months ago
Manjot
Gravesend
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Manjot,

You can update your handset by downloading Samsung KIES on your computer. I have provided a link to download and the tutorial video:

http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-2points
2out of 6found this answer helpful.
Question

Where can I purchase a battery for this phone?

I purchased this phone about 2 years ago and the battery over heated. I am looking for one to replace it now and don't know where is the best place to purchase one. Can someone suggest an online sight for me please..
asked 1 year, 3 months ago
Simone
T&T
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Simone

You can purchase spares, replacements and accessories from any of our resellers listed below:

www.samsungdirect.com/uk
www.mobilefun.co.uk
www.4mysamsung.co.uk
www.phones4uaccessories.com
www.amazon.co.uk
www.play.com
www.espares.co.uk
www.partmaster.co.uk

Third party manufacturers and websites may also produce and sell similar accessories for this device, however we are unable to recommend any product or company in particular.

Thanks
answered 1 year, 3 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How do I sync my Samsung Galaxy Europa to my laptop using Windows Media Player?

I have the lead but it never actually syncs when plugged in...
asked 11 months ago
Sherelle
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Sherelle,

Due to the nature of your question we recommend you contact our technical support team on 0330 726 7864, who can assist with your query further.

Thanks.
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

i need lock control key please

asked 10 months ago
mr b mitchell
bridlington
on Galaxy Europa
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi,

To assist you further with this we would require some more information.

Please contact a member of our mobile team on 0330 726 7864 who will be happy to help you.

Thanks
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
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