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Most Recent Questions
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Customer Questions & Answers for
Galaxy Europa

Enjoy the best of both world’s with the new compact and sleek Galaxy Europa. It’s bang on trend with a stylish blend of contours and diagonal lines, while still delivering all the coolest features. These include the Android Eclair operating system, which gives easy access to Android apps like Google Maps, integrated social networking, and the fun new Swype controls for fast fingertip texting. You can also enjoy speedy internet browsing, awesome built-in Layar Augmented Reality Browser (search nearby attractions/services in real-time on the camera view-finder), and an entourage of multimedia – including a 2 megapixel camera, MP4 videos, and easy content sharing with AllShare. With the Samsung Europa, life is a lot more stylish, connected and fun!
Customer Questions & Answers:
119 Questions
 | 
50 Answers
Overall Rating:
3.238 out of 5
3.2
out of
5
(151 Reviews)151

Questions & Answers for samsung Galaxy Europa

Question

Short battery life?

How many hours standby can you realistically get from this phone?
It is on a 3G network but even with minimal calls (and very little WiFi/Bluetooth use), I can't get 24 hours out of it. Surely it should be better than this?
asked 3 years, 3 months ago
RJ__
on Galaxy Europa
+4points
6out of 8found this question helpful.
8 answers
Answers
answer 1
Yeah I struggle to get 12 hrs if I am running spotify everything else is usually turned off..exept data.. GPS and bluetooth are hardly used this will drain power like no mans business.
answered 1 year, 2 months ago
aurorahunter76
dingwall
0points
0out of 0found this answer helpful.
answer 2
Same here I can only get 12 to 24 hours batt life, and it keeps dropping out of 3G all the time and the only way to get it back is turning the phone off then on again which of course wastes the battery with all it's start up rubbish!!! Not happy with this phone and my provider won't let me change it for a better one, it's taken me nine months just to get them to send it back to manufacturer to see why it keeps going wrong with 3G etc!!!! btw I don't use apps only the ones that came with the phone and I don't know what most of them are for!!!
answered 2 years, 1 month ago
SarzGK
Bristol
0points
0out of 0found this answer helpful.
answer 3
i tried downloading the juice defender as Southernboogie suggested however, there is a charge for this app
answered 2 years, 4 months ago
sheila
0points
0out of 0found this answer helpful.
answer 4
Go onto the Android Market and download "Juice Defender." I did this with my Europa, and it was the first thing i did when i got my SII. It's a brilliant app, and i can't recommend it highly enough. Your battery life will improve massively.
answered 2 years, 7 months ago
Southernboogie
+3points
4out of 5found this answer helpful.
answer 5
its a smartphone for god sake.. all smart phones are power hungry.. switch off the wifi, bluetooth, gps, reduce screen brightness, disable the apps... basically make your smartphone to a call.text phone.. you will have loads of battery life..
answered 2 years, 8 months ago
007babs
-2points
2out of 6found this answer helpful.
answer 6
its garbage... i bought it last week and cant get more than 8 hours before recharge.. i want my money back....
answered 2 years, 9 months ago
Mosmoke
London
-1point
0out of 1found this answer helpful.
answer 7
It could be something to do with your GPS and screen brightness as well, mine is exactly the same, rubbish battery life if you ask me!
answered 3 years ago
TailzEmm
+1point
1out of 1found this answer helpful.
answer 8
Well with 3G network I can get 15 hours.(without WiFi/Bluetooth use)
answered 3 years, 2 months ago
ENI13
+1point
1out of 1found this answer helpful.
Question

I keep getting messages sent over and over again -how do i stop this

asked 3 years, 5 months ago
aine
N Ireland
on Galaxy Europa
-3points
0out of 3found this question helpful.
2 answers
Answers
answer 1
You need to do a firmware upgrade, worked a treat for me! :)
answered 2 years, 9 months ago
misspiggyrocks
Staffs
+1point
2out of 3found this answer helpful.
answer 2
I get this occasionally , it's a common fault .All you have to do is turn the phone off ,leave few seconds then turn back on,after a few minutes you will get that message plus any extra ,i have found this is happening less fequently now.Hope his helps you, LOUISE
answered 3 years, 2 months ago
LOUISE
WINCHESTER
-5points
1out of 7found this answer helpful.
Question

How do i get this phone to work the internet on my lappy please help driving me mad trying

How do I get this phone to work the internet on my lappy I got a samsung vodafone 360 and as soon as you push in the data cable you can choice to link a laptop or pc up to the internet by using the phone as your internet so you can work from a pc or laptop its called pc internet on the phone ......But with this new samsung GT-15500 I cant get it to work in the same way I had to downloaded kies on to my laptop but its only letting me move numbers or pics and not letting me get online using the phone anybody please help asap many thanks
asked 3 years, 6 months ago
jagged commoner
north london uk
on Galaxy Europa
+1point
5out of 9found this question helpful.
2 answers
Answers
answer 1
The update it now out and works a treat :)
answered 2 years, 9 months ago
misspiggyrocks
Staffs
-2points
0out of 2found this answer helpful.
answer 2
Hello, the 'pc internet on your phone' is still not available on the Samsung Galaxy Europa yet but will do when the Android 2.2 update comes around for the phone. This is because only on Android 2.2 + later Android versions will have that option.

I hoped this helped!
answered 3 years, 6 months ago
Pillot21
-4points
1out of 6found this answer helpful.
Question

how do I change the keyboard style? It's stuck in the swype style.

Samsung i5500
asked 3 years ago
dave
on Galaxy Europa
-1point
2out of 5found this question helpful.
2 answers
Answers
answer 1
Press and hold down in an area where you can write text and the option to change from swype will pop up :)
answered 2 years, 9 months ago
misspiggyrocks
Staffs
+6points
7out of 8found this answer helpful.
answer 2
I had to download another Android keyboard from the market. When I went into settings for keyboard style it asked me to pick my default keyboard style. Samsung 3x4 keyboard seems to work the best for me.
answered 2 years, 10 months ago
Toby
+2points
2out of 2found this answer helpful.
Question

memory sd card

I have replaced the Micro SD card with an 8GB in my Europa, but it does not see it and I can not mount it.
I formated it with FAT32 on my pc and it works ok. but my Galaxy Europa does not see it. If I eject it after 2minutes, I get a error msg on the top status bar with memory removed. Every time I access the set-up to mount it, the "mount SD" is grayed out and I canot mount or format it.
Help please.
Thanks.
asked 2 years, 11 months ago
mansar
Milton Keynes UK
on Galaxy Europa
-4points
2out of 8found this question helpful.
2 answers
Answers
answer 1
it may be too big as I have the same problem with my 16 GB card..think as the capacity goes up so does the class of card? I noticed samsung don't accessorize past 8 Gb class 6
answered 1 year, 2 months ago
aurorahunter76
-2points
0out of 2found this answer helpful.
answer 2
You may not have inserted it correctly into the slot.
answered 2 years, 8 months ago
Arsenal123
-2points
0out of 2found this answer helpful.
Question

Is there anyway I can turn the GPS settings off permanently?

Everytime i untick the box GPS will come straight back on again and i don't know how to turn it off completely as it is running my battery and my phone doesnt even last a day.
asked 3 years ago
TailzEmm
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, yes: Menu > Settings > Location Security> Untick GPS. This will allow you turn the GPS off permanently.
answered 2 years, 11 months ago
Samsung Customer Service
+1point
1out of 1found this answer helpful.
Question

How do I put a picture on to a contact icon?

I have tried going to gallery. Selecting a picture. Menu. More. Set as. Contact icon. But nothing happens when I type in a name. Nothing attaches
asked 3 years ago
Nanaroo
West Midlands
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, please highlight the contact that you want to change the picture of> press the menu button on the phone> select edit> press the picture icon on the top left hand side of the screen> select whether or not to change to a picture already taken, or take a new one.
answered 2 years, 11 months ago
Samsung customer service
+2points
3out of 4found this answer helpful.
Question

why does my phone continually repeating the same text messages

when someone sends me a text the phone continually opening the same text and as a result i sometimes have to switch the phone off to try and stop it.
asked 2 years, 10 months ago
micky lavs
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I had the same problem for months, You need to update your firmware, You can do this by going to the support section on this page. Fixes the problem right away :)
answered 2 years, 9 months ago
misspiggyrocks
Staffs
+1point
1out of 1found this answer helpful.
Question

Alarm problem

How do I get the alarm to sound when the phone is turned off please? I don't believe a modern phone like this can't do that??
asked 2 years, 10 months ago
davethecat
Manchester
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi once you have set the alarm, just turn it off and it should work. Thats how i use it on mine.
answered 2 years, 8 months ago
Djquinney
0points
0out of 0found this answer helpful.
Question

How can i forward any sms?

asked 2 years, 10 months ago
Papai
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go to your inbox, tap and hold the message you want to forward. A box will pop up giving u the option to lock the message, call the number, forward the message, or view the message details.
answered 2 years, 7 months ago
Tech Dummie
Lamar, CO
0points
0out of 0found this answer helpful.
Question

I don't want to receive calls of some numbers from my contacts. How do I set up that?

I have a contact save on my phone but for working reason I don't want receive calls. I would like to appear that the phone is switch off or I it can go straight to the voicemail. I don't want the phone ringing because of that. Is it possible?
asked 2 years, 9 months ago
peter
london
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi you need an app called droid blocker. It can stop calls & text messages.
answered 2 years, 8 months ago
Djquinney
0points
0out of 0found this answer helpful.
Question

Does the Samsung i5500 have wifi capabilities?

asked 2 years, 8 months ago
Davey Boy
Israel
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it does.
answered 2 years, 8 months ago
Djquinney
0points
0out of 0found this answer helpful.
Question

Can I connect my Laptop to the internet via my galaxy europa GT-15500

asked 2 years, 8 months ago
Doug
Plymouth UK
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This device does indeed support USB Tethering. To enable this option please connect the device to your computer and do not turn on Mass Storage. Go to Menu - Settings - Wireless and Networks - Tethering and Portable hotspot - USB Tethering. If this option is greyed out please pull your finger downwards from the top of the screen and select Turn Mass Storage Off.
answered 2 years, 8 months ago
Customer Support
-1point
0out of 1found this answer helpful.
Question

does this phone have wifi or bluetooth to acces the internet and android store etc

asked 2 years, 8 months ago
blakcerkalisdmnfjwshivodl
LONDON
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I can confirm that this phone does indeed have wifi which can be used to connect to the Android marketplace. The device also includes Bluetooth capabilities.
answered 2 years, 7 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

I have forgotton my password, does anyone know how i can get on my phone

asked 2 years, 6 months ago
Fran
Worcester
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Fran, sorry to hear that you have forgotten your password. Please follow the link on your login screen to sign into your Google account and reset the password, if this fails please contact Google to recover your account.

We hope you get this resolved soon, if your still having problems a complete reset can be performed at one of our service centres, photographic ID and a copy of your receipt will be required and there may be a charge for the service. Details of your nearest service centre can be found here: http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
answered 2 years, 6 months ago
Samsung Service
-2points
1out of 4found this answer helpful.
Question

How do I get MP3 tracks as my ringtone on a Galaxy Eurpopa?

asked 2 years, 6 months ago
mondo
uk
on Galaxy Europa
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Within your music player there may be an option to set as your ringtone. On the track you wish to use please select Menu - Set as - Phone ringtone. This option may be removed on certain network branded devices.
answered 2 years, 6 months ago
Samsung Service
-1point
0out of 1found this answer helpful.
Question

Learning on my new GT-I5500 and I seem to have lost the market icon from the idle screen

I think I may have sent it to the trash can by mistake. Can I retrieve it from here. if not, can I download apps to help with my voice data?
asked 2 years, 6 months ago
Harrison1
Lancashire
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Harrison, the Android Market has been re branded as Google Play, you should be able to find this updated application within your application menu, listed as "Play Shop".
answered 2 years, 6 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

i need to know if i can donload whatsapp on my samsung europa i5500

asked 2 years, 5 months ago
habib2007
london
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We would kindly ask that you direct this question towards the support team at Whatsapp as this is an external application.
answered 2 years, 5 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Hi I just wanted to know how to update the android operating system 2.1 to 2.2 for the Samsung Galaxy Europa

asked 2 years, 4 months ago
rthompsonshaw2
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you download and install our Samsung Kies software on to your computer, then connect the handset via a USB data cable, the Kies software will then provide any necessary updates for the handset. This should resolve the issue you are experiencing. We have provided a link below to our Samsung Kies download page.
http://www.samsung.com/uk/support/mobilesoftwaremanual/mobilesoftwaremanual.do?page=MOBILE.SOFTWARE.MANUAL
answered 2 years, 4 months ago
Samsung Service
0points
0out of 0found this answer helpful.
Question

Upgrade/downgrade

I've recently upgraded my GT-I5500 to Android 2.2 by provided by Kies app, but now it's extremely slow. Is there any way to get back to Android 2.1, or to make 2.2 bearable? I would prefer the first option though.
asked 2 years, 4 months ago
amaru666
on Galaxy Europa
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,
I am very sorry to hear you are having this problem but a reset should help solve this. The following steps will guide you through this process. Make sure you back up ALL data before carrying out this reset.

Settings- privacy- Factory data reset.

If this dose not help, I can only advise you to contact your local service center.
answered 2 years, 4 months ago
Samsung Service
0points
0out of 0found this answer helpful.
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