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Customer Questions & Answers for
samsung HS330 In-ear Headphones with Remote

The HS-330 White In-Ear Headphones bring not only high-quality audio to your ears but also greater comfort, convenience and ease-of-use. Thanks to its Dual Speaker, the HS-330 delivers optimal listening with deep, rich bass and well-balanced high-definition sound whether you’re watching a movie, listening to music or taking a call. With a choice of ear bud sizes, ergonomic controls and tangle-free cable design, you can enjoy great audio with less hassle and more pleasure.
Customer Questions & Answers:
9 Questions
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8 Answers
Overall Rating:
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Questions & Answers for samsung HS330 In-ear Headphones with Remote

Question

My earphones keep breaking

I have had the set that came with my S3 and within 3 months the left earphone stopped working. The same happened when I used the earphones that came with my dad's S3 mini. These ones lasted 4 months, but this time the right one has stopped working. I listen to music for about 2 hours a day from these earphones, but would expect them to at least last a little longer, especially with a 2 year contract. Any reason why this keeps happening?
asked 7 months ago
Nathan
on HS330 In-ear Headphones with Remote
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answer 1
Hi Nathan,

We recommend you contact our Galaxy Team on 0330 726 7864 so that we can assist you further with this.

Thanks.
answered 7 months ago
Samsung E-Support
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Question

Are these earphones compatible with the Galaxy Tab3 and Galaxy Fame phone?

asked 7 months ago
Roger Young
on HS330 In-ear Headphones with Remote
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1 answer
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answer 1
Hi Roger,

Yes these headphones can be used with the Tab 3 and Galaxy Fame devices.

Thanks
answered 7 months ago
Samsung E-Support
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Question

Does the HS330 controller allow you to skip backwards and forwards through tracks on the android music player

asked 8 months ago
Samsung User
on HS330 In-ear Headphones with Remote
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answer 1
Hi,

The HS-330 built-in control with ergonomic button design gives your greater control over features such as Mic, Play, Stop and Volume (not all products support remote controls).

Thanks.
answered 8 months ago
Samsung E-Support
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Question

How long is the warranty on this product?

I got these headphones when I bought my phone July 2013, and they broke within 7 months. Will I be able to get replacement headphones?
asked 9 months ago
Isobel Harries
on HS330 In-ear Headphones with Remote
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Question

Are these compatible with the Galaxy S3?

If they are not, can you recommend some as all the ones on amazon are fake.
asked 9 months ago
Matt Sanders
on HS330 In-ear Headphones with Remote
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Question

What material are the ear tips made of?

I can't find this information anywhere on your website or on the internet.
asked 9 months ago
neovalis
on HS330 In-ear Headphones with Remote
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2 answers
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answer 1
It is obvious that the ear tips are made of some sort of rubber. My reason for asking was to find out what type of rubber: Silicone, Polyurethane, Ethylene Propylene, Butyl, Natrual Latex, Surgical Latex, etc...
Thanks,
Neovalis
answered 9 months ago
neovalis
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answer 2
Hi Neovalis,

The tips of these earphones are made from rubber.

Thanks
answered 9 months ago
Samsung E-Support
-1point
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Question

What is the difference between the hs130 and the hs330 headphones? Please post the answer here as I shouldn't need to call support for this.

What is the difference between the hs130 and the hs330 headphones? Please post the answer here as I shouldn't need to call support for this.
asked 11 months ago
Angel
NY
on HS330 In-ear Headphones with Remote
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answer 1
Hi,

There is no difference in the two headphones other than the shape.

HS330 are a rounded shape compared to the HS130 headphone.

The both are 1.2m in length and have a remote.

Thanks.
answered 11 months ago
Samsung E-Support
-1point
1out of 3found this answer helpful.
Question

What is the difference between the hs 130 and the hs 330 headphones? and which is the best for the galaxy tab 2 7.0 wifi?

asked 1 year ago
Brian
on HS330 In-ear Headphones with Remote
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answer 1
Hi Brian,

Please contact our sales team on 0330 726 7467 who will be more than happy to help you with this query.

Thanks.
answered 1 year ago
Samsung E-Support
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Question

Hi. Am trying to buy original Samsung headphones online. Could you please tell me where I may be able to purchase these?

asked 1 year, 1 month ago
Abrar
Croydon, CR0
on HS330 In-ear Headphones with Remote
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answer 1
Hi Abrar,

Please try this page here.

http://www.samsungdirect.com/uk/products/accessories/mobile-devices/headsets

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
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