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Most Recent Questions
Recent Question:
how do u make the camera store images directly to an SD card instead of camera internal memory
Recent Question:
Q1- What is the difference betweem GC100Z &GC200Z models ? Q2- Doest it take only micro SD cads ? What about SDHC and SDXC normal SD cards please ?
Recent Question:
IS THERE A MEMORY CARD WHICH COMES WITH THE CAMERA?
Recent Question:
how many photos will it take with a 64gb sd card aswell?
Questions with Most Recent Answers
Question:
I have bought a Samsung Galaxy 2 today. I cannot find the HDMI cable.
Question:
how do u make the camera store images directly to an SD card instead of camera internal memory
Question:
Q1- What is the difference betweem GC100Z &GC200Z models ? Q2- Doest it take only micro SD cads ? What about SDHC and SDXC normal SD cards please ?
Question:
IS THERE A MEMORY CARD WHICH COMES WITH THE CAMERA?

Customer Questions & Answers for
samsung Galaxy Camera - WiFi & 3G

Get ready, because photography will never be the same again. The Samsung Galaxy Camera gives you the magic of professional digital photography with the powerful intelligence of the Android 4.1 Jelly Bean OS. It’s the smartest camera ever, with stunning photographic output and a range of exceptionally rich professional shooting modes, editing features and various apps. Going pro has never been this easy or this fun.
Customer Questions & Answers:
154 Questions
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80 Answers
Overall Rating:
4.465 out of 5
4.5
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Questions & Answers for samsung Galaxy Camera - WiFi & 3G

Question

How do I adjust the sound volume on an EK-GC100 while recording video?

asked 1 week ago
sabr2th
UK
on Galaxy Camera - WiFi & 3G
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answer 1
Hi.

Please see page 16 of the user manual which is provided in the link below:

http://downloadcenter.samsung.com/content/UM/201305/20130514091337207/EK-GC100_UM_EU_Jellybean_Eng_Rev.1.3_130513.pdf

I hope this helps.
answered 6 days ago
Samsung E-Support
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Question

Why can I not access my home screen?

It only boots up with the samsung logo and then the boy with the telescope and then repeats this process over and over and will not go to the home screen. Help please.
asked 1 week, 4 days ago
Arlene
Glasgow
on Galaxy Camera - WiFi & 3G
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Question

sound quality for video recording

I have been to a few music concerts and done a lot of video recording. For some reason the siubd is very distorted, the base over rules everything and I just get terrible banging noises in the video. Is this normal?
asked 2 weeks, 4 days ago
jrpw88
broadstairs
on Galaxy Camera - WiFi & 3G
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answer 1
Hi, Have you tried updating your device with the latest software? Please check out this link to the manual (page 66) to upgrade your software http://downloadcenter.samsung.com/content/UM/201305/20130514091337207/EK-GC100_UM_EU_Jellybean_Eng_Rev.1.3_130513.pdf. Hope this helps.
answered 3 hours ago
Samsung E-Support
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Question

My Samsung Camera wont start up. It gets as far as the Samsung logo and thats it. Is there any way to fix this?

asked 3 weeks, 4 days ago
JessicaRamage
Glasgow
on Galaxy Camera - WiFi & 3G
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answer 1
Hi.

I recommend taking the device to your local Samsung service center. You can find your local center by using the locator in the link below.

Hope this helps.

http://www.samsung.com/uk/support/servicelocation/
answered 3 weeks, 2 days ago
Samsung E-Support
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Question

My camera doesnt pick up O2, though I have an O2 sim pay and go card, and my phone does so I know its available - it dod when I was on holiday but m

asked 1 month, 3 weeks ago
buildersyard
Oxfordshire
on Galaxy Camera - WiFi & 3G
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Question

How do I delete photos from the micro SD card?

I connect the SD card to my mac using the downloaded software to transfer my photos.
asked 2 months, 1 week ago
Douglas
Hamilton, Scotland
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Douglas,

You should be able to delete individual pictures (files) either on the camera or when viewing the SD Card content on a mac. Be sure to open up the individual picture and do not delete the whole folder.

Hope this helps
answered 1 month, 3 weeks ago
Samsung E-support
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Question

HOW DO I UNFREEZE MY CAMERA? I HAVE REMOVED THE BATTERY AND LEFT OUT FOR 24 HOURS. ALL IT DOES IS TURN ON GETS STUCK ON SAMSUNG SCREEN

CAMERA IS FROZEN ON SAMSUNG SCREEN
asked 2 months, 2 weeks ago
MAE995
on Galaxy Camera - WiFi & 3G
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answer 1
Hi,

If your device is frozen or unresponsive, press and hold down the power button for 6-8 seconds. The device should reboot itself automatically. If this does not solve the problem, please call our technical support team on 0330 7267864 for further assistance. Alternatively, visit your local Samsung repair centre http://www.samsung.com/uk/support/servicelocation/ to speak to an engineer. Hope this helps.
answered 2 months, 2 weeks ago
Samsung E-support
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Question

Re: Galaxy GC100

When I upload photos from my Galaxy camera to my laptop they sometimes end up upside down. Why does this happen and what should I do to stop this?
asked 4 months, 1 week ago
Eileen
Scotland
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Eileen,

We recommend you contact our DI department on 0330 726 7864 who will be able to troubelshoot this for you.

Thanks
answered 4 months ago
Samsung E-Support
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Question

how many photos will it take with a 64gb sd card aswell?

im doing this for my engineering gcse and I need to know how many photos it takes, i will appreciate any guess
asked 4 months, 3 weeks ago
Tredders
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Tredders,

To assist you further with this we recommend you contact a member of our DI technical team on 0330 726 7864.

Thanks
answered 4 months, 3 weeks ago
Samsung E-Support
-2points
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Question

how do i change the background on my Galaxy camera photos as is shown on the TV ad for the camera???

asked 5 months ago
CAJIT
on Galaxy Camera - WiFi & 3G
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answer 1
Hi,

You can find instructions regarding this on page 116 of your user manual or alternatively you can follow the link provided to your E-Manual:

http://downloadcenter.samsung.com/c...

Thanks
answered 5 months ago
Samsung E-Support
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Question

Just bought camera. EK-GC110. Language was on Dutch. I am stuck. Nothing is happening. How do I reset to factory settings?

asked 5 months, 3 weeks ago
Vartan
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Vartan,

If you are unable to navigate through the menu, you can try resetting the device by holding down the power button for 6-8 seconds.

To perform a factory reset your will have to navigate to the following menu:

Settings > Back up and reset > Factory data reset > Reset device > Erase everything

Thanks
answered 5 months, 3 weeks ago
Samsung E-Support
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Question

How do I remove the demo on a Galaxy Camera?

Long story short, I've been told by you to sell them but the only rep. I could contact said to reload them?
Me and the other technicians don't understand. Can I have more info please, as no one wants a camera that erases their pictures every time it starts the demo screen, or teaches them how to use it every 15 seconds, or plays the demo instead of locking thus wasting battery.

Also the reset buttons aren't highlighted, pressing them does nothing.
asked 4 months, 1 week ago
Anonymous
Torquay
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Natalie,

Due to the nature of your query we recommend you contact our Camera Support Team on 0330 726 7864 so that we can assist you further.

Thanks.
answered 4 months, 1 week ago
Samsung E-Support
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Question

what type of memory card is suitable for The Samsung Galaxy camera wifi?

I would like to know if there is a special type of memory card I should look for- for my galaxy wifi camera- or if the standard micro SD card is good.
Thank you.
asked 6 months ago
oana
london
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Oana,

This camera takes MicroSD cards (SDXC 64GB)

Thanks
answered 5 months, 4 weeks ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

SIM card

New camera and new SIM card (Xmas present) tried everything with SIM card but camera flashes up no SIM card . Could this be a camera problem or should I buy another SIM card or do you recommend buying one from you?
asked 6 months ago
S. smith
Durham
on Galaxy Camera - WiFi & 3G
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answer 1
Hi,

If possible, we would firstly recommend you tried the SIM card you are attempting to use in another device. This will determine whether the problems you are experiencing are coming from your camera or the SIM.

If you discover the fault to be coming from the camera itself, please contact a member of our technical team on 0330 726 7864 who will be able to troubleshoot this further for you.

Thanks
answered 6 months ago
Samsung E-Support
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Question

My new samsung wi fi camera is stuck and I don't know what toi do. It is saying PTPmode how do I release it,

asked 6 months ago
Maggie
Guiseley, Leeds
on Galaxy Camera - WiFi & 3G
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1 answer
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answer 1
Hi Maggie,

Due to the nature of your enquiry we would recommend you contact a member of our technical support team on 0330 726 7864 who will be able to troubleshoot this further for you.

Thanks
answered 6 months ago
Samsung E-Support
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Question

gallery is unassessable

so camera is great but galley is unassessable why?? I have tried everything delete all pics ect nothing helps .. full restart system reset .. nothing ... everything else on the camera runs fine just the galley
asked 6 months ago
rexyrex360
maidstone
on Galaxy Camera - WiFi & 3G
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1 answer
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answer 1
Hi,

Due to the nature of your enquiry, we recommend you contact a member of our technical support team on 0330 726 7864 who will be able to assist you further with this.

Thanks
answered 6 months ago
Samsung E-Support
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Question

I haven't got the camera , but thinking of getting it soon , can the camera call and text like a phone ?

asked 7 months ago
Skylar
on Galaxy Camera - WiFi & 3G
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answer 1
Hi Skylar,

If you have inserted a Sim card in to this camera it is possible to text other mobile phones as well as use mobile data to access the internet.

It is not possible to make calls from this camera.

Thanks
answered 7 months ago
Samsung E-Support
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Question

Can the galaxy camera be used like a normal mobile phone just without voice calls?

And do I just order a micro sim from my mobile provider for this to work?
asked 7 months ago
Mendevillehere
on Galaxy Camera - WiFi & 3G
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answer 1
Hi,

Yes the Galaxy Camera has every function of a mobile phone only it cannot make calls.

You can get your Micro SIM from any network provider.

Thanks.
answered 7 months ago
Samsung E-Support
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Question

pin lock

I've forgotten my pin. Does anyone know how to unlock the camera without the pin? Thanks.
asked 8 months ago
marula
East Sussex
on Galaxy Camera - WiFi & 3G
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answer 1
Hi,

In the first instance, I recommend you contact Google for assistance in retrieving your login details.

If you are unable to regain access, you would need contact our Support Team.

You can contact our Support Team on 0330 726 7864.

Thanks.
answered 8 months ago
Samsung E-Support
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Question

does camera have anti-shake devise fitted?

asked 6 months ago
Paul Marples
on Galaxy Camera - WiFi & 3G
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