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Customer Questions & Answers for
samsung Galaxy S4 Mini S View Cover

Choose a case that not only protects your Galaxy S4 Mini but offers unrivalled interaction and convenience. With the black S View flip case, you can take calls when the case is closed – just swipe on the cover to answer. The viewing window lets you check the time, current music track, missed call status and more. When you open the S View flip case, your phone’s screen will come on automatically. If you want to make the most of your Galaxy S4 Mini, this is the case for you.
Customer Questions & Answers:
11 Questions
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11 Answers
Overall Rating:
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Questions & Answers for samsung Galaxy S4 Mini S View Cover

Question

Prevent Ads popping up on my device

Hi, I used Google Maps on Thursday and now I have ads popping up on my S4 mini.
Please tell me how to block them.
asked 8 months ago
Mark
London
on Galaxy S4 Mini S View Cover
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Mark,

Please try running your device in safe mode, instructions on how to do this can be found on the link provided;

http://skp.samsungcsportal.com/inte...

If you stop receiving adverts when your phone is in safe mode you know this is down to a third party application that has been downloaded on to your device and will need to be uninstalled.

Thanks
answered 8 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Can one fit an S cover on the phone without having to do a factory reset and restore?

My S4 mini has several apps installed many with security settings saved. I noticed the answer to a previous question about the position of the answer call button recommended a factory reset. I fear that even with a Kies backup I would lose app settings. Is there another way to set the phone up to be compatible with the S cover?
asked 9 months ago
Jeremy PT
UK
on Galaxy S4 Mini S View Cover
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1 answer
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answer 1
Hi Jeremy,

Due to the nature of your enquiry, we recommend you contact a member of our Galaxy support team on 0330 726 7864.

Thanks
answered 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can you add a wallpaper like on the note 3?

asked 1 year, 1 month ago
madcal2000
on Galaxy S4 Mini S View Cover
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1 answer
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answer 1
Hi,

You can add a wallpaper on the S4 by following these instructions:

Settings > My Device > Display > Wallpaper

Here you can choose a photograph for your home and lock screens.

Thanks.
answered 1 year ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can I use Galaxy S4 Mini S View Cover with Galaxy S4 Mini Duos phone?

asked 1 year, 1 month ago
stoyanicus
on Galaxy S4 Mini S View Cover
0points
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1 answer
Answers
answer 1
Hi,

We cannot guarantee this because it was not developed for your phone. I would suggest visiting a retailer to check if this works before purchasing it.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

when i first brought the Galaxy S4 Mini S View Cover display clock

when I first brought the cover the display clock stayed on all the time
it now goes off after 10 seconds .it makes a noise when it shuts down
how do I turn the display back on
asked 1 year, 1 month ago
leepc
birmingham
on Galaxy S4 Mini S View Cover
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Lee,

Please call our Galaxy support team on local rate 03307267864 for support with this as we may need to go through several settings.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Is there a way to turn off the sensor in the S4 Mini for the S View Cover?

We have a display model that is permanently in S View mode because of the security mount it is placed on. There is no cover on the phone.
asked 1 year, 1 month ago
nick
on Galaxy S4 Mini S View Cover
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1 answer
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answer 1
Hi Nick,

Please call our mobile support team on 03307267864 local rate for some troubleshooting.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Just taken delivery of s4 mini with Samsung case but cannot seem to fit mobile into the case. Does the back of the phone have to come off first?

asked 1 year, 2 months ago
Rgraham
Stevenage
on Galaxy S4 Mini S View Cover
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1 answer
Answers
answer 1
Hi Graham,

Yes the back of the phone casing is part of the S-View cover.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Is this cover compatible with the Duos version of the S4 Mini GT-I9192?

asked 1 year, 1 month ago
spoonhead
on Galaxy S4 Mini S View Cover
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1 answer
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answer 1
Hi,

The S4 Mini Duo is not a UK device, therefore we are not able to comment on the compatibility of accessories.

You will need to contact Samsung in the region which you purchased the device from.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Hi, my button to ask incoming calls is currently on the bottom of the screen. How do I make it appear at the top so it appears in the S view window?

asked 1 year, 3 months ago
Andy
on Galaxy S4 Mini S View Cover
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1 answer
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answer 1
Hi Andy,

Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

Can I use my galaxy S4 mini in the USA

asked 1 year, 3 months ago
ROgerB
UK
on Galaxy S4 Mini S View Cover
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1 answer
Answers
answer 1
Hi Roger,

This depends entirely on the frequencies and bands being used in the region of the USA that you are going to. Please check the bands of the localised networks where you are going against the supported bands of your phone.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-3points
0out of 3found this answer helpful.
Question

Can you use a wireless charger pad with an S-view case still on?

When you have an s-view case attached to your phone can you still wireless charge your using the wireless charger pad?
asked 1 year, 3 months ago
Kwaghorn
on Galaxy S4 Mini S View Cover
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1 answer
Answers
answer 1
Hi Kwahgorn,

There is no way to use the wireless charger pad with the S-View case on due to the components attached to the wireless charging back.

Thanks.
answered 1 year, 3 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
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