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Customer Questions & Answers for
samsung Portable Battery Charging Pack

 
Customer Questions & Answers:
12 Questions
 | 
11 Answers
Overall Rating:
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Questions & Answers for samsung Portable Battery Charging Pack

Question

can I charge my samsung galaxy note 3 with this EEB-EI1CWE portable charger.

asked 7 months ago
balu salve
on Portable Battery Charging Pack
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Hi,

Unfortunatley, this portable charger is not compatible with the Note 3.

Thanks
answered 7 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

I have a samsung galaxy s2 model GT19100 can i use a 2amp charger instead of a 1amp charger

The charger i use is a 5v 1amp charger so if i got a new 2 amp battery would i need a i need a 2amp charger or would the one i allready use be ok.
I would like to get a charging dock that has a spare battery charger combined with a phone charger i have seen a model with this higher rated battery ,has i use my phone all the time and would like the battery to last a bit longer with a higher capacity battery at normal 3.7 volts but 2 amp type . Katrina
asked 8 months ago
Katrina
east sussex
on Portable Battery Charging Pack
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Katrina,

We recommend using the original charger that was supplied with the phone as the volts in the charger is matched to the S2 battery.

Thanks.
answered 8 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

what Mah charger do I need for my Samsung Galaxy Note 10.1 tablet? Will 6000 Mah external source charge fully or only partially?

asked 10 months ago
Stormy
on Portable Battery Charging Pack
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Yes this Portable Battery Charger Pack is compatible with your tab and will fully charge it.

Thanks.
answered 10 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can you use the portable battery charging pack to charge the Galaxy Tab 3?

asked 10 months ago
lbasson
London
on Portable Battery Charging Pack
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Unfortunately this product is not compatible with the Tab 3.

All compatible devices can be found at the below link:

http://www.samsung.com/uk/consumer/...

Thanks
answered 10 months ago
Samsung E-Support
+1point
1out of 1found this answer helpful.
Question

Can i Upgrade to my galaxy S2 mobile battery 1650 mah to 2600 mah ?

asked 11 months ago
Saiyad
on Portable Battery Charging Pack
0points
0out of 0found this question helpful.
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1 answer
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answer 1
Hi Saiyad,

Due to the nature of your query we would recommend that you contact our Technical Support Team for further assistance on 0330 7267964.

Thanks
answered 11 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How much time it would usually take to charge my device and how many times it can be used for charging our mobile

asked 11 months ago
Nicket
Mumbai
on Portable Battery Charging Pack
-3points
0out of 3found this question helpful.
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1 answer
Answers
answer 1
Hi Nicket,

You can view full technical specifications of this product on our website, or by following the link below:

http://www.samsung.com/uk/consumer/...

If you require further help please contact our technical support team on 0330 7267864.

Thanks.
answered 10 months ago
Samsung E-Support
-4points
0out of 4found this answer helpful.
Question

Galaxy S4 battery issues

I got a new S4 a few days ago after years of iPhone ownership & the battery is dreadful. With hardly any use the 2nd day of ownership my battery was at 18% by 5pm. I hate to see what it's like if I actually use the phone! The 3rd day ie today It was a bit better 44% by 5pm however I feel it should be a lot more as I have hardly used it. I've been shutting all apps straight after use but I am extremely disappointed with it. I am going to try it over the next few days to see how it goes but at the minute I'm regretting the purchase.
asked 11 months ago
Craig L
Lisburn, NI, UK
on Portable Battery Charging Pack
+1point
1out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi,

Please try the steps outlined below in order to improve the battery performance of your S4:

1. Enable 'Power saving' by dragging down the notification panel on any screen.

2. Disable WiFi, Bluetooth, GPS etc if they are not being used as background services will consume unnecessary power.

3. It is recommended that Auto Brightness is ticked in the notification panel as high display brightness will increase battery drain.

4. Check for any available software updates for your device. This can be done by downloading Samsung Kies to your PC/laptop and connecting your handset via a USB cable. Alternatively, you may be able to check for a software update on the handset by going to Settings > More > About device > Software update (this function is network dependent).

Hope this helps.

Thanks
answered 11 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can i charge my Samsung Galaxy Nexus using a Samsung Galaxy S4 charger?

asked 1 year, 1 month ago
emzeden
on Portable Battery Charging Pack
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1 answer
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answer 1
Hi Emzeden,

As long as the charger fits the port of your phone and the power output is correct there should be no issues in charging your phone with this device.

Thanks.
answered 1 year, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

Can data pass thru the battery pack?

I'm curious if data can pass thru the battery pack. For example, if I hooked my PC up to the micro-USB port (IN), then my Galaxy Note to the full-USB port (OUT), would I be able to transfer files? If so, would the battery also charge? What about the tablet-- would it charge as well?
asked 1 year, 3 months ago
ssousa1214
Atlanta, GA
on Portable Battery Charging Pack
+1point
1out of 1found this question helpful.
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0 answers
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This question currently has no approved answers.
Question

Will a Galaxy work with both UK and US electricity to charge it (220 and 110 volt)?

I am thinking about buying a Galaxy to keep in touch with e-mail etc whilst I am overseas in Canada - but need to know if it can be re-charged on both electrical systems without blowing up!
asked 1 year, 5 months ago
Thiricat1
Oxford
on Portable Battery Charging Pack
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi Thiricat1,

We cannot recommend charging your handset in different countries due to the different electrical charges via mains.

Thanks.
answered 1 year, 4 months ago
Samsung E-Support
-6points
1out of 8found this answer helpful.
Question

Where can i buy a samsung galaxy s2 charger, i cant seem to find any on this site and not sure who to trust online? any ideas?

asked 1 year, 8 months ago
Niall
on Portable Battery Charging Pack
0points
0out of 0found this question helpful.
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0 answers
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Question

what's the mAh rating?

With these items, the size, weight and capacity are the most important specs!
asked 1 year, 9 months ago
Nigel
on Portable Battery Charging Pack
-3points
1out of 5found this question helpful.
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2 answers
Answers
answer 1
It is 9000 mAh. Enough to charge my beast Galaxy S4 more than 3 times easily
answered 11 months ago
shameemabdulla
+1point
1out of 1found this answer helpful.
answer 2
1500 Mah
answered 1 year, 9 months ago
bhaveshprajapat
-4points
2out of 8found this answer helpful.
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