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Most Recent Questions
Recent Question:
Battery for S4 mini
Recent Question:
can I charge my samsung galaxy note 3 with this EEB-EI1CWE portable charger.
Recent Question:
Will flip cover work??
Recent Question:
Useful as an external battery pack?
Questions with Most Recent Answers
Question:
can I charge my samsung galaxy note 3 with this EEB-EI1CWE portable charger.
Question:
Useful as an external battery pack?

Customer Questions & Answers for
samsung Battery Pack (Universal)

Customer Questions & Answers:
9 Questions
 | 
9 Answers
Overall Rating:
4.071 out of 5
4.1
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5

Questions & Answers for samsung Battery Pack (Universal)

Question

Can I use my Samsung S4 mini charger to charge my Samsung portable battery.

asked 1 year, 4 months ago
David
UK
on Battery Pack (Universal)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi David,

Yes, you can use your Micro USB charger that came with your S4 Mini to charge this battery pack.

Thanks
answered 1 year, 4 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

the led are flashing red

I have charged the pack up a few times now but this evening it has started flashing red when i plug it in to recharge it.
I have tried a couple of chargers as well as plugging it in to my laptop but all result in the same thing.
I'm sure this is not normal but don't know what i do about it.
asked 1 year, 7 months ago
Julia C
West Mids
on Battery Pack (Universal)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Julia,

We require more information in order to help you with this query. Please contact a member of our technical support team on 0330 7267864.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Can the portable device charger work even when there is no electric supply?

asked 1 year, 7 months ago
XTREME
on Battery Pack (Universal)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

The portable battery charging pack needs an electrical supply to operate.

Thanks.
answered 1 year, 7 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

Where to download online manual for eeb-ei1cwe

there is no online user manual for eeb-ei1cwe in global site and uk site. In order to understand led indicators, charging procedure and safety guidelines I need user manual (which I lost after purchase). Could you please send download link for this product.
Thanks
asked 1 year, 9 months ago
dolak
LD
on Battery Pack (Universal)
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Dolak,

Please call out technical support team on 03307267864 (local rate) and we will order you a new manual for this product.

Thanks.
answered 1 year, 9 months ago
Samsung E-Support
-1point
0out of 1found this answer helpful.
Question

will it charge samsung galaxy tab 3 7"

asked 1 year, 10 months ago
Mrs Pinkwhistle
Bedfordshire
on Battery Pack (Universal)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Tracy,

You can view a full list of compatible products here.

http://www.samsung.com/uk/consumer/mobile-devices/smartphones/smartphone-accessories/EEB-EI1CBEGSTD-compatible

Thanks
answered 1 year, 9 months ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

How much does this item cost in the Samsung store, London, Stratford - Westfield?

Also, in the image there is an Ipad type port and the USB type port is that the only two available or can you change them according to the S3 or S2 phone you have?
asked 2 years, 2 months ago
Dogus
London
on Battery Pack (Universal)
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Dogus,

You would need to go in to the store personally to get a quote. You can also purchase accessories from our online retail store:

http://www.samsungdirect.com/uk/

Thanks.
answered 2 years, 1 month ago
Samsung E-Support
0points
0out of 0found this answer helpful.
Question

What is the battery capacity?

asked 2 years, 2 months ago
Muaz
on Battery Pack (Universal)
-1point
1out of 3found this question helpful.
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1 answer
Answers
answer 1
Hi Muaz,

Please follow the link for full specifications of the battery pack; http://www.samsung.com/uk/consumer/...

Thanks.
answered 2 years, 2 months ago
Samsung E-Support
-9points
0out of 9found this answer helpful.
Question

can this charge my galaxy note 2 from 0 to 100%?

asked 2 years, 3 months ago
Sheharyar
on Battery Pack (Universal)
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Hi Sheharyar,

If it is completely charged then you should get a full charge to your phone depending on phone usage when charging.

Thanks.
answered 2 years, 3 months ago
Samsung E-Support
+2points
2out of 2found this answer helpful.
Question

how does it work

asked 2 years, 4 months ago
paj beard
on Battery Pack (Universal)
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1out of 2found this question helpful.
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1 answer
Answers
answer 1
It works because the output voltage (5.2V) is higher than the battery voltage (~5v).
the power is provided by a inside battery and the usb ports are feedbacks-protected (energy can only go out,not in (protects the inside battery)
answered 2 years, 3 months ago
miyoyo
+2points
3out of 4found this answer helpful.
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