Unfortunately, we cannot provide specific technical support for third party products.
Please be advised we cannot guarantee compatibility with any product not manufactured by Samsung. Ultimately, it is the responsibility of the third party manufacturer to ensure their products are compatible with our devices.
We recommend contacting the manufacturer of your TV to ensure that it is compatible with your device and its current version of firmware.
They may have an app, an update, or specific instructions that you need to follow, in order for it to work correctly.
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